Replies posted by bock57

61 Replies

M
mudyserRookie
asked in Troubleshooting

SLOW - Last time I tried the gateway 2 years ago it was very fast

I just ran a test, 2:09 pm,1)Down 405, up 10.32)RSRP 5G -1033)RSRP LTE  -944)I do not have a clear line of sight and I am about 2-4 miles away depending if you are driving or flying.5)I think I am being targeted right  now I am having to spread my reply out. 6)Someone did not like one of my replies, T-Mobile acts like the big boys now.7)I am going awayGood luck I will be on reddit if you want to talk

7
M
1 year ago
M
mudyserRookie
asked in Troubleshooting

SLOW - Last time I tried the gateway 2 years ago it was very fast

The only other thing I can think of is, what band are you on.1)For me band n41 gives me my best speed.2)I am in the suburbs of Atlanta so it’s pretty well packed. Hope this helps

7
M
1 year ago
D
ds94taFirst activity
asked in Gateways and devices

Wifi extenders

I'm having trouble getting my Wavlink Wifi Extender to work with my T-Mo Nokia Gateway in repeater mode (to provide a strong wifi signal in the garage). I can get the repeater to connect to the gateway just fine, but it won't connect through to the internet. It seems the gateway won't assign an IP address to the repeater. Any suggestions? In the phone app under devices you can see if it’s there and see the IP address. When I use my I need to switch  on it because the extender add (ext) to my  SSID. a real pain. I am now using the Google Ness 2200 (the deal with T-Mobile has) and it’s working well for me.

29
F
2 months ago
M
mudyserRookie
asked in Troubleshooting

SLOW - Last time I tried the gateway 2 years ago it was very fast

100 mbps, sounds like you are on 4G only. Do you have T-Mobile cell service also? What is your cell phone speed when not connected to the gateway?

7
M
1 year ago
T
Tnix12First activity
asked in Troubleshooting

Device returned in July only just now recieving information they did not recieve it.

I think you should email and call the CEO Mike SlievertWhat is the email address for the CEO of T-Mobile?Mike Sievert on Twitter: "@irodriguezseda @TMobile Hi! You can email me at mike.sievert@t-mobile.com" / TwitterCall the main line for T-Mobile's Executive Offices at (425) 378-4000I  got this off a google search. Don’t sit and wait, I  don’t think Mike will call you but someone will.

8
A
3 months ago
B
bock57Speaker
posted in Gateways and devices

Are we getting a bridge mode?

Would not count on any sort of “bridge’ mode.. The Google Nest Wifi routers are sold to customer with the intention to be used with the “Mesh” setup available on the T-mobile Home Gateway. There will be no ‘bridge’ mode, instead the nest units will act as access points. Are you saying that the google nest will hook up to the mesh on my Nokia Gateway? Have you tried it and it works? That’s exactly what I’m saying..  Read the promotional page..  I have read it and it states, you need two or more to make a mesh. If it would work work with the gateway you would only need one. Read it again. 

12
J
1 year ago
B
bock57Speaker
posted in Gateways and devices

Are we getting a bridge mode?

Would not count on any sort of “bridge’ mode.. The Google Nest Wifi routers are sold to customer with the intention to be used with the “Mesh” setup available on the T-mobile Home Gateway. There will be no ‘bridge’ mode, instead the nest units will act as access points. Are you saying that the google nest will hook up to the mesh on my Nokia Gateway? Have you tried it and it works?

12
J
1 year ago
B
bock57Speaker
posted in Gateways and devices

Are we getting a bridge mode?

I plan to load balance between TMHI and my DSL connection and need to be able to use my own router to do the load blanching. Bridge mode is required to do that so I hope it happens soon. You might be able to do that with out the Bridge mode, I am also using my own router with no problems. I have the Nokia gateway and have turn off the radios, I am going a IP address to my router from the gateway 192.168.12.175 but everything is working like it should. At-lease as far as I can tell.

12
J
1 year ago
B
bock57Speaker
asked in Troubleshooting

403 Error

I haven’t gotten it since this discussion was posted. Just wait, I don’t see then as often as I was, but still get  them.

12
J
1 year ago
B
bock57Speaker
asked in Troubleshooting

403 Error

I am still getting it here, it’s been going on to long to be maintenance.   Same here.   Probably T-Mobile cheaping out on CloudFront bandwidth, restricting access.   Yep, more then 2 users. This isn’t a busy site. 

12
J
1 year ago
B
bock57Speaker
asked in Troubleshooting

403 Error

I am still getting it here, it’s been going on to long to be maintenance.

12
J
1 year ago
T
treddyHelper Level 1
asked in Troubleshooting

Restart router daily?

This works great for me, It's easy to setuphttps://smile.amazon.com/gp/product/B07G9RK4VV/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 

34
G
11 months ago
W
Walkie-talkieFirst activity
asked in Troubleshooting

consistent internet failures 5g

1)You might have a bad gateway, call CS and see if they can see anything.2)Ask for a replacement3)Go back to your old ISP

1
B
1 year ago
W
wirelessmikeRookie
asked in Troubleshooting

Fastest Speed

Chrome book 563 down and 30 up, on my Phone 663 down and 16 up. I have the Nokia. On my Asus router 668 down and 39.5 up.

3
B
1 year ago
B
bock57Speaker
posted in Gateways and devices

Are we getting a bridge mode?

I have eero 6+, though, and would not continue with T-Mobile if the eero stopped working with it.  All I had to do, too, what connect it to the T-Mobile gateway and it worked.  No need to create a bridge. One of the  router I tried was the  eero Pro 6, it keep losing WiFi and web errors. Had tried it  in router  and bridge mode. return it and and now using a Asus router working great no more problems. If T-Mobile would give us a bridge mode than VPN would work with out limitations, plus so much more.

12
J
1 year ago
G
Green ache-ersFirst activity
asked in Troubleshooting

Using the Nokia 5G21 Gateway with Deco AX3000

I will try to help you To start  read thishttps://dongknows.com/double-nat-vs-single-nat/ I  don’t know alot about your TP-Link AX3000. Doing a google search I see they have a couple different ones. But basically you plug a network cable RJ-45 into the gateway from the AX3000 router. If your house has network wires running that is a big plus for you, if not the AX3000 is a mesh system and it will use wireless backhaul. Penning on what you have is how you will hook it up.  Yes, it’s best to  turn off the WiFi on the gateway, when I did it my gateway now it  runs about 20degs cooler. You can do that from the web page 192.168.12.1, go to Wi-Fi network and log in there  you will need to turn off the SSID and Broadcast and drop the Transmission Power down to 12, you will  need to make sure all 12 are turn off 4 in 2.4Ghz and 8 in 5Ghz. To give yourself a back door add a 1 to the SSID on the gateway 2.4Ghz WiFi, once you have your new router up and running you can turn off the last WiFi on t

1
B
1 year ago
I
intellerRookie
posted in Plans and Services

Required changes for Nokia 5G home gateway "the trash can"

Me I use: epc.t-mobile.com cause I get best throughput. Currently, the trashcan 5g uses fbb.home I see fbb.home in Access point for APN setting, how do you edit it to “epc.t-mobile.com” I can’t see where to do that. Thanks I meant I use it on my phone my bad for getting your hopes up. But hopefully they change up what they allow you configure on the trashcan 5g soon and allow custom APN, firewall enable/disable, NAT level or IPv4/IPV6 together or single IPV6 or IPV4. I know something by default is bogging this device down. There's some hacks online but I'd rather wait for official changes. OK, so I am guessing you can only use “epc.t-mobile.com” when your phone is on 5G and not WiFi.

11
T
1 year ago
I
intellerRookie
posted in Plans and Services

Required changes for Nokia 5G home gateway "the trash can"

Me I use: epc.t-mobile.com cause I get best throughput. Currently, the trashcan 5g uses fbb.home I see fbb.home in Access point for APN setting, how do you edit it to “epc.t-mobile.com” I can’t see where to do that. Thanks

11
T
1 year ago
J
jgalas61First activity
asked in Gateways and devices

Printer

I am guessing you have the newer KVD21 gateway, I have the older Nokia Gateway, but that really doesn't matter I don’t see anyway to edit the Mac address. Do you see the printer on the network list on the phone app? 1) Things you could try are to power the printer off and on. 2) Hook the printer up with a Ethernet cable and see if it works, if you can see the IP with the app or printer wright that down then remove the cable and use that IP for the WiFi setting on the printer 3) Give TMHI group a call.

3
B
1 year ago
J
jgalas61First activity
asked in Gateways and devices

Printer

I don’t think you can use a mac address, if the printer can get a IP using DHCP then you  can set up your printer using the IP If not then, if you can set a IP on the printer ans set it up.That should work but you will need to make sure the IP you pick is not in uses

3
B
1 year ago
Y
YvonneDogMamaFirst activity
asked in Troubleshooting

5G -How to do a push-button wifi join?

Can you print a network info page on your printer? If you can you can get the IP address there, or look in the T-mobile phone app and see if the IP address is listed for your printer there. If you can find the IP address you can go in the setting on your computer and add the IP manually.  

14
P
8 months ago
M
MarloFirst activity
asked in Gateways and devices

Home Internet '''router'''?

  Is anyone SURE there are ethernet ports on this 5G gateway? Yes,  there are 2 LAN ports on the Nokia Gateway and I believe there are 2 ports on the new Gateway too. I have a fax setup on one port and a router on the second port.https://www.t-mobile.com/home-internet/gateway 

9
J
1 year ago
A
awesomedesiFirst activity
posted in Troubleshooting

DNS issue on T-Mobile ISP

Yes, I have been trying to work through my 403 error I tried 1.1.1.1 and a couple others, I am using a router that allows me to customize my DNS, Right now I am using NextDNS. I am just not sure if I am using the DNS that I put in the setting or if the gateway is overrunning it. 

1
B
1 year ago
B
bock57Speaker
asked in Troubleshooting

403 Error

That’s it, I also tried a Windows 10 PC and got the 403 error. The errors started this week for me. I have the Nokia Gateway.

12
J
1 year ago
N
nartinoRookie
asked in Troubleshooting

Home Internet and wifi extender

SIDD Should be SSID  

44
F
1 year ago
25,847
Topics
103,831
Replies
1,293,947
Members

New badge winners

Show all badges
Terms & Conditions