Devices

Apple, Android, SyncUP, and more!

4050 Discussions

G
GeminiMacFirst activity
asked in Android

CAT s22 Flip in car

Anyone have any luck using the CAT s22 Flip bluetooth to make wireless calls to play through auto radio? I can pair with the car but then an error message pops up saying my device does not support wireless calling! If I plug it in USB, it gives a different error, which means I can’t make calls or listen to music on my CAT phone! 

0
G
21 days ago
L
lschulFirst activity
asked in Apple

Text To Email

I send myself lots of reminders.  For the longest time, I would send a text message to my gmail email address.  So that when I get into my email, the reminder is there.  This won’t work anymore, it seems like imessage takes over and won’t allow it.  I am able to send a message from my email to my text on my phone but not vice versa.  I even tried to reply and it wouldn’t go through.  It appears that, when I send a text to my email address, it sends as an imessage and shows delivered.  But nothing ever shows up in my emails.  I don’t know if Google is blocking it or what.  Any ideas?

0
L
21 days ago
M
mahammad zeynalliFirst activity
asked in Device unlock

Unlock T-Mobile iPhone

Hello. I ordered an iPhone 12 Pro from Azerbaijan, the phone is locked by T-Mobile. What is the solution to this? I wrote to the place where I bought the phone and they couldn't help.

2
E
21 days ago
A
abcdefzFirst activity
asked in Apple

charging

My I phone 11 will not charge when I put it on the charger.  I have 16% battery left.I had it on the charger yesterday and last night but didn't notice until this morning there was no charge happening.

0
A
21 days ago
S
scottb8888Rookie
asked in Other Devices

Moving to T-Mobile

I am in the process of moving from cable internet to T-mobile.  I can not get my voip service to work.  Incoming calls will work but Icant make outgoing calls.  ANyone elsase have the issue and got it fixed.  I won’t move to T Mobile without my voip servce.

7
S
21 days ago
K
keeneydavidFirst activity
asked in Android

Losing contacts, contacts disappearing

I’ve noticed about one contact a week is vanishing from my new REVVL V+ 5G  T Mobile phone.  These are people I talk to often, so there are probably many more I haven’t noticed yet?  Why?   And what do I do about it?  Thanks!   

9
L
21 days ago
E
eenriquez1975Novice
asked in Device unlock

i am planning to upgrade my phone to z fold5. do they come unlocked? can I use it with different overseas sim card?

i am planning to upgrade my phone to z fold5. do they come unlocked?  can I use it with different overseas sim card?

1
gramps28
Pillar
21 days ago
B
butterfly22First activity
asked in Apple

why does my daughters text messages not on phone bill

For the past 3 months my daughters messages from her iphone are not going to the bill usage data or all the phone calls. I have checked her phone and seen multiple messages. I just want to be able to know the phone numbers and times they are sent.  i am the account holder. i can see that i sent her a message but does not appear in her line. 

2
tidbits
Pillar
22 days ago
T
ThomMcFirst activity
asked in Device unlock

Alcatel Go Flip 4 Sim unlock

How do I unlock the sim on an Alcatel Go Flip 4? 

3
B
22 days ago
B
BfearrNovice
asked in Android

Issue With Phone Numbers Left When Messages Are Left

When someone calls and leaves a message, their number doesn't show. Instead, it's T-Mobile's California message number. How does this get corrected?

0
B
23 days ago
F
fruscustFirst activity
asked in Android

Reaching out to T-Mobile via Email

Frustrated customer who wants to send T-Mobile a complaint via Email. Not getting anywhere with Customer Service!

5
R
23 days ago
C
conquiNovice
asked in Android

McAfee fees

Does T-Mobile pay for this service?

0
C
23 days ago
P
PGS57First activity
asked in SyncUP and IoT

SyncUp Tracker Motion Alert Details?

Is there any information available about the SyncUp tracker motion alert, such as how long the tracker must remain stationary before an alert will be triggered or how far it must move before an alert will be triggered?

0
P
23 days ago
T
tpiper99First activity
asked in Apple

activating imessage

Just switched to T-Mobile and got number transferred- the number is transferred but it keeps saying verifying for iMessage. Been stuck like that. How do I fix that? 

2
J
23 days ago
ctubby
ctubbyFirst activity
posted in Android

SD card no longer recognized

I just upgraded to Nougat and noticed that my SD card wasn't listed in storage. I performed the following to try to troubleshoot it: Step 1: Force Reboot The Device Step 2: Clear System Cache Partition Step 3: Remove Your SD Card And Reinsert Step 4: Make A Backup Of Your Files To Your Computer/Laptop Then Format SD card   External storage not visible in My Files (SD card not inserted) or storage settings Step 5: Use Another SD Card Or Buy A New One   Bought a new SanDisk 64 GB Micro SD. My computer can see it ok. Used it to format the micro SD card. Reinserted it into the phone and it is still not visible. Step 6: Factory Reset Your Device   SD card is still not visible.   Any other ideas?

16
D
24 days ago
J
Jer.KFirst activity
asked in Android

DNS

Model FAST8688W wifi router.Are we allowed to change the routers dns? If so how? I would like to try others for my gaming. And how would I connect to the top C Port LAN. I called and spoke to a tech from t-mobile that said we could connect for multiple uses even direct internet, (like using an ethernet cord) except a double end C cord.I would like to know what can be done connecting my S21 Ultra Android 14 and detailed instructions if possible or a link somewhere. Anything would be useful. Thank you for your time and efforts. Good day. 

0
J
24 days ago
C
CmichelleFirst activity
asked in Apple

usage details April 24

Is it possible to stop text and calls from showing on usage details? Or is it possible to stop usage details from showing on my TMobile app all together?  Asking bc I am account I’m monitoring has no updated details for 3 days !!

0
C
24 days ago
M
msknutsonFirst activity
asked in Apple

Steps to migrate Apple Watch Cellular to New watch!

I’m trying to find a document showing me how to easily migrate two older Apple watches (with Cellular from TMo) to newest model Apple Watches, still with TMo cellular. Obviously eSIM being used, but I can’t find anything yet online. Thanks.  Michael

1
N
24 days ago
C
casadiche69First activity
asked in Android

OS update for samsung Ae10

My samsung Ae10 is stuck on Android 9.  Shouldn’t I have gotten updates for Android 10, and then Android 11 by now?  Any help would be appreciated.

0
C
24 days ago
R
RodeanaFirst activity
asked in Apple

Internet

I have an iPad and my Internet will not connect. How can I get help connecting my Internet to my iPad?

1
drnewcomb
Pillar
24 days ago
A
Amdavis84First activity
asked in SyncUP and IoT

sync up kids watch says device is corrupt

I've had my son's watch for a little less than 1 months, it has worked perfectly until now. We went on a cruise and he didn't wear his watch at all except the first day or 2. Eventually the battery died and we just left it alone until we got home. Charged it completely and now when I turn it on it goes to a screen that says "The device is corrupt. It cannot be trusted and will not boot. If no key is pressed, it will reboot in 5 seconds." But it never reboots. It stays on that screen for maybe 10 seconds and then turns back off. Anyone experienced the same?

3
S
24 days ago
T
T mobile userFirst activity
asked in Apple

help

I was wondering if there’s a way that I can see my husband‘s activity on his phone and access his messages phone calls stuff like that. We are on the same plan and I have control over the bills.

1
T
24 days ago
R
Regina BFirst activity
asked in Android

RCS Issues, Google Messages Glitch, Group Message Issues

Hi,This is a multifaceted problem that I’ve seen all over various forums, so I am not quite sure if the issue is specifically T-mobile, Google Messages, or something else. I have a Samsung Galaxy S22 running One UI V6.0, Android V14. The last software update was 22Mar2024 and these issues have been occurring for months.Frequently, in individual message threads or group threads, I will not be able to send or receive messages at all. I will get a single balloon of death that never converts to two balloons, and will not be given the option to send the message as SMS instead. I am connected to RCS, have 5G signal, and available WiFi. In a group chat with two other Android users (on two other carriers), random numbers join the group, and then leave the group. The other two users do not see this activity. I am the original owner of this phone and have had this specific phone number for about 20y so it is highly unlikely that this is a carryover from a previous owner. In the same group chat a

4
S
24 days ago
N
NslwayneFirst activity
asked in Android

Voicemail

Why can't i play my voicemail through my earbuds? Is this unique for the Galaxy 23 where voicemail can't be played over Bluetooth???

0
N
25 days ago
C
Chris55First activity
asked in Apple

How To Cancel Protection Plans

 I admit - we are older folks but we aren’t stupid. We had been with Sprint for well over 20 years so we were used to things being handled efficiently. We never had problems with Sprint so when Sprint sold to T-Mobile we thought we would just go with T-Mobile. What a mistake!  Sales people in the local store don’t know what they are doing and tell “fibs” to make sales. I can’t reach anyone on the phone in customer support due to super long wait times. I can’t find a chat option for a human being on the web site. I’ve looked through customer support questions and the option to cancel the plans eludes me. I have been trying to cancel the protection plans on my phones since I became a customer. The sales person at the store never said we were buying these plans. We were told we HAD to sign all papers presented or we would not get the phones.  All I want to do and have wanted since the FIRST bill when I saw I was being charged for protection plans is just to cancel those plans. Cancel the

6
E
25 days ago
25,642
Topics
103,365
Replies
1,292,782
Members

New badge winners

Show all badges
Terms & Conditions