Home and Business Internet
A dedicated space to talk about all of the things going on with T-Mobile High-Speed Internet
My internet service was pretty good when I first got it. Now trying to watch TV, it does a lot of buffering. Sometimes it takes 45 - 60 minutes to watch a half hour. There are only 2 bars (weak signal). What can be done to fix this issue? I was wondering about an extender or I've seen something about adding router. Any help is appreciated
Does anyone have this setup running? I have Verizon FiOS 1 Gbps service for my primary internet, and I wanted to use the T-Mobile 5G Internet in a load balance setup. I get very good speeds where I live (630/120). Has anyone had luck with setting this up?I should note, I have the home gateway that does not allow disabling the WiFi network, so I’m expecting I’ll have to deal with a double NAT situation. However, as long as I connect to the Asus WiFi, I would assume that it would be able to access Verizon and T-Mobile?EDIT: Sorry for the typo in the title. It’s the Asus GT-AXE11000.
Okay so I’ve had my home internet connected for a few days now and everything was working fine. I came home and my router is still on and still showing devices connected and that it is connected to internet and yet my Wi-Fi is not working and all of my connected devices say there is no internet. I already went completely through the process of reconnecting the device and that didn’t work. Kind of a frustrating process to have to do multiple times a day to stay connected. Anyone else having this issue? What can I do
See this for an intro: I have reason to suspect a problem or bug when a device is connected to a LAN port, It see regular intermittent “No Internet” status. Yet other devices connect to the gateway over WiFi seem very stable.Could this really be a problem that has not been noticed before? seriously?I’m no stranger to this, I studied electronics and telecoms, and have worked in software for decades, I’m not as up to date as I could be by I’m also far from being a novice…A wifi connected Windows Surface displays a connected icon in task bar all the time, But the LAN connected Windows PC shows the globe symbol repeatedly as the connection is lost and reestablished.So what I thought was a gateway issue, loss of 5G signal etc, looks now to be nothing of the sort, it could be a problem in the LAN manager part of the gateway...
Hello Everyone, I have been using the Tmobile Home internet for about 2 months now. My work VPN is very important to work from home. My laptop is provided by A organization and I am deployed on a project for B organization. The B organization uses Pulse Secure VPN and so I need to connect to it to access B organization’s system. It has been working fine for 45 days but now all of a sudden, the VPN keeps disconnecting every few minutes. Gateway device - NOK 5G21Hardware version - 3TG00739BSoftware version - 1.2104.00.0286 My worked with IT tech team of B organization for VPN issues, they checked the log and informed “the host checker is timing out and so the VPN is disconnecting - since my laptop is provided by A organization, I need to work with A organization to resolve the issue” When I connected to A organization IT Team, they are not able to help. Can anyone please suggest how to resolve the issue ? Thanks in advance.
I have a Nokia gateway and I have seen several for sale on eBay for $100 or less. I may be wrong but I believe you just move the Sim card to the new device. This would allow one to add external antennas and make changes without worrying about damaging their box. Let me know what you think and if T-Mobile would even allow you to do that.
I installed T Mobile home internet and all my devices work with the exception of NV Energy Wifi thermostat. I have split and set up the 2.4 and 5 bands. So far I have disconnected and reconnected my T Mobile connecting wifi lights on 2.4, tablets, Alexa, but not the thermostat. S ok meone suggested connecting Netgear Nighthawk router, but I cannot get the router to connect up with T Mobile internet, so this solution failed. TMobile home internet has been great except this one issue
Recently received the home internet gateway, the tubular one. I would like to change the default DHCP settings to a different network. More importantly I want to use the OpenDNS or Cloudflare DNS for all of my devices. It doesn’t appear we can make these changes. We should at least be able to use a different DNS. Anyone have info on this? Thanks.
I’ve seen some older articles on this, but the GUI of the 5G Gateway N1 is very limited, is there any way to update the DNS settings on this device so a service like OpenDNS can be configured? Or is there any service provided by T-Mobile to configure a webfilter type service?
I just received my 5G gateway and have set this up. I’m a software engineer with a solid knowledge of electronics and telecoms but I’m not up to date with latest stuff.Anyway I have the device setup, we also have ADSL but I want to explore 5G so I subscribed to see how it behaves.I have a single PC cabled into the gateway, nothing else in the house communicates (yet) with the gateway (my phone does talk to the gateway over wifi to inspect it, but that’s all).I got a 3bar signal and set the unit on my desk and it seemed OK, very much faster than ADSL.But after an hour I began to get randomly “No internet” and the device had disconnected. This has been the case for the past two hours now. Up then down like 10 mins, 5 mins, 2 mins, 8 mins uptime then brief loss of connection.The 3bar signal strength seems steady.There are a primary and secondary signals reported on the web page that proves the gateway.Does anyone have any idea what lies behind these disconnects?My zip is 85207 and all ind
I was thrilled to switch to T-mobile awhile back. Now I’m sorry I did. The internet goes down several times per week. As much as I hate Comcast I’m ready to beg them to take me back. Enough already. They should have the kinks worked out by now. It’s not only inconvenient it’s interrupting my work day. Anyone else?
I just got a Tmobile 5G Home hotspot and set it up. It’s working but it’s built in DHCP server is handing out a subnet of 192.168.12.x /24 on both the Wifi and LAN ports.I would like to change this, or at least change the Wifi. The built in wifi will be useless to me unless I can change this IP. I have a home internet distribution system, Cisco access points on all the floors that blow away the built in wifi this thing has. And I don’t trust the security in this device to keep my networks secure. If anyone knows how to change the IP please let me know. Thanks,David
Hi, this is a followup post to this one where I was looking for a router for my Arcadyan gateway, I picked up the Asus GT-AC2900 (aka RT-AC86U) and set it up yesterday, it is currently working and at similar speeds, so now I'm looking for ways to configure it, hopefully this can help others looking for a router/router advice too, here are some notes I had from my setup/configuring I already tried:-I do have the wifi in the Arcadyan turned off thanks to Nater Tater's easy script and tutorial for how to do so. This keeps the gateway less busy/hot. In case you’re wondering the TMHI app and web interface still work through your router’s network, so does the script, so you can look at data metrics and reboot from there still.-disabling DHCP on it's own like I had seen in some threads had made the wifi signal stop working (not unavailable it just had no internet), speeds didn't really change either so that was a no-go, if anyone knows more about that please let me know since I likely
I’ve spent about 10 hours on hold or with tech support over the past week. Each tech telling me something different and I’M OVER IT! They’ve sent me the new device, restarted it a million times, etc. Device shows “no internet” even though it also shows 5g and 4 bars and says “Good Service”. Can anyone fix this? If I can’t get it solved today I’ll have to cancel since today is the deadline with my other internet provider.
Very disappointed that T Mobile Home Internet does not work. I was notified that this service was available to my address. The ‘sales rep’ was adament that I would receive a very strong signal and have speeds up to 100 megabits. I told them I live in an area that is mountainous. Should not be a problem they say because their map shows that I will receive a good signal. Wrong. The Gateway arrived and the best ‘signal’ I could receive no matter where I placed it in the house was POOR!! I even contacted the supposed service tech and they too saw my signal was POOR. But had the audacity of saying that was STILL GOOD!! Are You Kidding Me!! I even tried to connect some of my devices and they could not find the internet via the Gateway. After much discussion ‘they’ finally agreed to send a return label. Point is I should never have been given the opportunity to try. My area being what it is, unless you are close to the tower you will not get a decent signal. I just hope I don’t ha
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