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- 305 Discussions
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Virtual Pre-Paid card misleading
I recently received my Virtual gift card with an expiration of 6/23. I had a payment set up for one of my bills….DECLINED. I was charged $45.Come to find out, the card was expired and only good for a short period of time even though the expiration isn't until June 23. I was one the phone through the whole process of getting the card activated and at no time did she mention any of this.
Franklin T10 6040 Can't Connect To Steam (and other applications)
On my wifi hotspot I can connect to the Internet via a web browser just fine, but when it comes to applications like Steam and connecting to remote repos through Perforce I can’t connect to them. I believe this has something to do with the Ports that are open. I’ve been messing with setting, but I am unable to resolve this issue. Any help would be much appreciated.
Sonon Move, Beam Pkay 1 not seeing 5g Home Internet wifi
Good Day! We recently moved to a rural area and needed fast internet. Purchased the T-Mobile 5g Home Internet. Great speeds for working from home! Our issue is all our Sonos devices and app. We have a Beam sound bar, Move and 2 Play 1 speakers. Sonos does not see the T-Mobile wifi. Tried creating just a 5Ghz and 2.4Ghz networks, no help. Changed password types, encryption type. No love… I Ethernet connected the Bean and good there. Yet if I take it off Ethernet, app does not see it. Any other workarounds? Figured I’d need to use another wifi router for the Sonos drives and create their own network.
Unable to connect Chamberlain garage door opener via 5g internet
Working through multi vendor solution to enable MyQ app to successfully connect to Tmobile home internet. After long trouble shooting with Tmobile and Chamberlain, determined port 8883 is closed and the myq server connection requires an open 8883 port. Neither vendor is being responsive with a solution.
Reolink Camera with Prepaid SIM card
I have Reolink security cameras that I am using at a Construction site. I have checked the area and it has good coverage and I am using a Prepaid Internet data only SIM card like Reolink told me to do. However, when I put the SIM card into the camera, it keeps saying connection failed. Has anyone else had this problem and do they have advice on how I can fix it?
Magic Jack VOIP over T-Mobile home internet works mostly but parties at the other end receive chopped up words from my end. Especially on long distance calls.
Changed to T-Mobile all-home internet last year. Previously used telephone line based Century Link for home phone and inet.. Switched to Magic Jack VOIP and inet only before finally abandoning Century Link for both phone and inet.Switched to T-Mobile home internet for complete wireless internet...no home phone line...just magic jack connected to either laptop or directly to T-mobile router. via cale. Works mostly fine except frequently callers on the other end receive chopped up words from me on my end. I can hear them perfectly...but half my words do not get to them. I have rebooted multi times….spent time online and on phone with T-Mobile service with no improvement...today had to reboot and wait for callback….return call never came...….HELP!!!!
Z Flip 3 screen issue
My phone is less than 6 months old. My screen began with little green dots one week ago. Now the entire screen has bleed and touch is no longer operating. The screen does not respond. I cannot turn the phone on/off, answer calls, view anything. T-mobile cannot complete a warranty exchange because they can’t get a new Z Flip from Samsung > Samsung refuses to replace the phone b/c they said it has a scratch on it and tells me to pay $430 to repair the phone. Is this a common issue?
Which SIM card do I need to get a prepaid plan?
I want to get this prepaid plan for my teenager son currently living in Maine: $10 Connect by TMO Talk&Text 1000 w/ 1GB Data - 1 Month (capped)He has an Iphone. Which of the following SIM does he need to activate itT-Mobile triple SIM CardT-Mobile prepaid 3 in 1 Starter KitT-Mobile SIM card 4G 5G?Thank you for your help!
Google pixel 7 pro overheating
Is anyone experiencing a very hot Google pixel 7 when actively using it? I just got my phone 2 days ago, and if I do anything on it for more than 5 mins it gets crazy hot, and I can barely hold it. I am waiting for my case to come and hopefully, that will help but is this expected behavior? If not, how do you report this so it can be addressed by the Google developers?
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