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Is the Samsung watch 6 LTE supposed to get texts when my phone is off? Mine doesn’t and I thought it should being an LTE watch. I can get calls and send calls and texts when my phone is off but I just can’t receive them. I have reset everything and adjusted all the settings and nothing works. Does anyone know anything about this?
My elderly mother tried to cancel service and was not able to get any help at the T-mobile store because she was not in possession of a PIN number. If she ever created one she no longer remembers it. She switched to Xfinity and now she can not access the T-mobile website to use it to cancel because it asks to verify phone number as part of login. I don’t see a way to get in contact with billing support at this time because when I call they will not take a call only refer me to automatic pay over the phone. I would like to send an email canceling service. My mother switch carriers July 10 2023 but is still being billed since then.
Why cant I clear (reset) the Total Used Data on my hotspot?I get a pop up error message "Can't operate when connecting to network!"That doesn't make sense. If I'm not connected, I won't even be able to reach that page, which is at 192.168.0.1.The hotspot is an Alcatel linkzone 2.
Ok… here’s what happened. I went in to a T-mobile store here in Seattle last Friday night. I needed a new screen protector. It was a few minutes before closing, but that didn’t seem to be a problem for them. They took my phone out of the case and applied the new screen protector. There was no charge since I have the protection plan. They gave me the phone back. I didn’t inspect it, assuming it was the same but with a new screen protector. I was the last customer, and the only one there besides the two employees that were both helping me. I watched one of them apply the screen protector, remarking how easy they make it look. The other employee remarked, “We do a lot of them “. They gave me the phone back and I left. Not until I was home did I notice they had failed to put the top of the MagSafe Otterbox case on my phone, thus leaving a gap between the phone and the rest of the case. Basically, this left me with a case that didn’t function as designed. I couldn’t go back that night becau
When sending a text message, the cell phone no longer shows the text was Delivered or Read. Also, contrary to Internet information, my ex-husband was able to go into my text messages, remotely, and delete several messages!! How can I protect my text messges from being invaded, remotely? The police indicate they are unable to help unless my life is in danger. Certainly, my privacy has been invaded, and I am holding T-Mobile accountable.
A client had the above phone and it would not do calls in or out. It is not sold by T-Mobile, but does work on their network. The OS on the phone is not Android and it is a flip phone. When she took it back to the store, they had no idea what was wrong. It you tried to call out, the error code was “OR201FL65”. After much troubleshooting, a T-Mobile business support tech realized to was on a “text only” plan (typically for deaf people). He switched it; phone works fine now. Phones like this are sold on Amazon and elsewhere. If you get one, watch out for this.
I have been using the T-mobile home internet for a week now. It works just fine except that my Chamberlion LiftMaster garage door opener (myQ app) cannot connect to it. I would appreciate it if anyone could suggest a solution. Thanks in advance.
Tried to install T-Mobile app on my Chromebook but got message that “this version is not compatible with this device.” I have many Android apps loaded on my Chromebook but can’t load the T-Mobile app. Why? There are hundreds of thousands Chromebook in use these day and for you app not to be compatible with Chrome OS is odd. Or, did I do something wrong? Andrew
Hello, I got signed up with Project 10 Million and got the hotspot. I know we were also eligible for discounted devices, but I am not able to find any information on how to take advantage of that offer. I got an email stating “Track your usage, manage your account, and purchase up to five discounted devices at t-mo.co/P10M.”But when I go to that link, it just takes me to my account page, with no info on discounted devices.Any advise? Thanks in advance!
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