Other Devices

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  • 307 Discussions
  • 1,439 Replies

307 Discussions

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bpardoruanoFirst activity
asked in Other Devices

Which SIM card do I need to get a prepaid plan?

I want to get this prepaid plan for my teenager son currently living in Maine: $10 Connect by TMO Talk&Text 1000 w/ 1GB Data - 1 Month (capped)He has an Iphone. Which of the following SIM does he need to activate itT-Mobile triple SIM CardT-Mobile prepaid 3 in 1 Starter KitT-Mobile SIM card 4G 5G?Thank you for your help!

2
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4 months ago
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magenta7914498First activity
asked in Other Devices

Google pixel 7 pro overheating

Is anyone experiencing a very hot Google pixel 7 when actively using it? I just got my phone 2 days ago, and if I do anything on it for more than 5 mins it gets crazy hot, and I can barely hold it. I am waiting for my case to come and hopefully, that will help but is this expected behavior? If not, how do you report this so it can be addressed by the Google developers?

6
M
4 months ago
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towens169First activity
asked in Other Devices

im getting an error code reg09 what do i do

im getting an error code reg09 what do i do

23
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4 months ago
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Roa99First activity
asked in Other Devices

Unable to create conversation

I’m unable to send text messages from the DIGITS app both from the web and desktop app, it keeps telling me unable to create conversation but it allows me reply old texts.

0
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4 months ago
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shytay_2001Rookie
asked in Other Devices

Did T-Mobile use to have a website that you can Purchase Mobile Games, Ringtones, Wallpaper's, and Apps for Basic/Featured Phones on PC?

Hello T-Mobile Community, back in 2008 when T-Mobile introduce web2go customers can create a personalized home page for easy, one-click access to their favorite Web sites. The new service allows customers to visit virtually the entire Internet from their mobile phone, ensuring Web pages are easy to view and navigate. With access to the web2go marketplace included at no additional charge for customers with capable devices, customers can also browse and purchase the latest ringtones, games, wallpaper and mobile optimized applications and services to customize their phone. Further, a My Downloads feature enables certain applications, games and content that customers purchase to continue to be available to them when they upgrade to new phones.Did T-Mobile use to have a website that you can Purchase Mobile Games, Ringtones, Wallpaper's, Apps, and content for Basic/Featured Phones on PC?Is web2go shutdown & discontinued?Is it possible that current T-Mobile Customer back in the early 2010

7
gramps28
Pillar
4 months ago
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TraymetcalfFirst activity
asked in Other Devices

printer wireless set up mx490 canon

How to connect Canon mx490 printer to router without wps capability 

0
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4 months ago
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ThiefGoldFirst activity
asked in Other Devices

Test Drive Device Shipping

I applied for the test drive device five days ago. After I verified my email address I was told everything was successful, but I have never received any other emails regarding this.Is there any way I can find out if it's shipped or when it will ship? 

2
J
4 months ago
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David NallFirst activity
asked in Other Devices

I am looking for a phone in my price range

I am looking for a low cost phone that I can afford.

1
gramps28
Pillar
5 months ago
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veekay87First activity
asked in Other Devices

Phone Deals for existing customers

Since T Mobile is not providing extra benefits for loyal existing customers - How long shoul I wait to re-join TMobile after terminating my current account to get the benefits for new phone device deals?

5
J
5 months ago
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Blonde84First activity
posted in Other Devices

hot spot

My hot spot box keeps blank new messages  and data transmission 

0
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5 months ago
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Bluviper86First activity
asked in Other Devices

Need help with SIM card

Switched to TMobile last week. Just got my SIM card today. It's in the phone now but won't connect to the network and my new phone number isn't available in my settings. I'm unable to call customer support. Idk what to do

0
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5 months ago
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Krissyb1103First activity
posted in Other Devices

T-Mobile internet

I would like u cancel the home internet and mail the router back

1
tidbits
Pillar
5 months ago
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Ellis WyattFirst activity
asked in Other Devices

Connecting an older Ipad to the ARC KVD21 Gateway

While an older Kindle, a Dell LatitudeE6540, a Samsung SM-J7 and a newer Ipad will connect an older Ipad will not.  I was wondering if it could be the setting to use one password for both the 2.4GHz and the 5GHz that is creating an issue with the older Ipad?  Also it looks like once the Gateway is set to use one PW it may take a reset to get back to that screen.  I’ve got the Samsung on the “Manage your Wi-Fi networks” screen but have waited as one user suggested w/o any change.  Thank you.

4
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5 months ago
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Katgirl22First activity
asked in Other Devices

Home Internet Issues

I have had T-Mobile home internet for going on six months with the Nokia gateway. We have absolutely loved it. Until now. Haha a few weeks ago, it started shutting down randomly, so we had to reset it almost daily, sometimes multiple times per day. Got a replacement gateway sent. The replacement is showing three bars (two bars in enough for us to watch tv, surf, etc…anything we do…we are not gamers) three bars! It’s showing connected on my devices. But…..we have no internet. Nothing. Three bars showing, showing connected on my devices but no internet at all. I cannot load anything, nothing going on. We used it for about five months on the old gateway with no issues. We were so happy with it. So….can anyone help me? We’ve tried moving it, restarting it. Taking the SIM in and out. Maybe they are “working on the tower” however we have three bars showing on the gateway so I don’t think that’s it. Any insight would be greatly welcomed. 

1
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5 months ago
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KurtMFirst activity
asked in Other Devices

Netgear Nighthawk M5 (MR5200) Mobile Router never connects to fast.t-mobile.com

After setting my new Netgear Nighthawk M5 (MR5200) Mobile Router up with the fast.t-mobile.com APN, it never connects.  The status just continually says “Searching for network, please wait...”The associates at my local T-Mobile store were unable to get it to connect either.  This device shows as “fully compatible with T-Mobile’s network technology” and “device is not blocked from use on our network” when I use the T-Mobile IMEI checker.What am I missing here? Has anyone else gotten a M5 to connect to the T-Mobile APN?

3
S
5 months ago
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HerndonFirst activity
posted in Other Devices

MiFi M2000 Not Recognized under "Available Networks" on laptop

We just purchased a MiFi M2000.  It was recognized by every device on the house except my daughter’s Lenovo N22 Winbook.  Her N22 recognized other networks such as phones as hotspots, etc.I contacted Lenovo Customer Support. No luck.  I googled the problem, and came up with a bunch of Microsoft support articles and I did everything suggested.  No luck.  I even ran several different virus scans.  Turned up some trojans, but no luck.I ended up contacting MiFi customer support via e-mail about the M2000 not being recognized.  The person at the other end sent this response which fixed the problem.  There were only two minor corrections...  First, the Administrator sign on is in the upper right hand corner of my screen.  Second, DO NOT "reset" the hotspot..... resetting just restores everything to factory settings.  Rather, RESTART the hotspot.Thank you for contacting Inseego Technical Support! This is normally resolved by making some changes to the 2.4Ghz network:Connect the Inseego device

2
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5 months ago
6
666JTK666First activity
asked in Other Devices

firmware issue with m2000

I have had my m2000 for a long time and have had no issues with it till now.recently there was an over the air firmware update and i did not think much about it just clicked the button to do the upgrade. when it finished and rebooted I have lost all functionality and I have a screen showing “Final Assembly Test UI 1.0” further there are tests for charger control, lcd Test, TP Test , ResetB, and Accuracy.Clearly something has gone wrong and i don't know how to fix this or how to get it fixed.Any help would be super helpful, this sux that tmobile’s firmware update basically bricked my fully functioning device.

3
6
5 months ago
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AnjelaFirst activity
asked in Other Devices

galaxy watch and prepaid plans

Can you have a galaxy watch on a prepaid plan on T-mobile?  

0
A
5 months ago
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jbangalFirst activity
asked in Other Devices

How can I refer a friend for T-Mobile home internet?

How can I refer a friend for T-Mobile home internet? He is already a t-mobile customer but didn't get invite to join internet. Thanks.

4
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5 months ago
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DarkgiftFirst activity
asked in Other Devices

turn off voicemail to text on android

getting notifications via sms about voicemails being deposited. this is annoying...how do i turn this off.

0
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5 months ago
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Barbara828First activity
asked in Other Devices

hp wireless printer

HP shows up as a network on network connections. I can print if I sign on to it without signing off Tmobile.  But I just tried to scan … nada..  asks if I want to set up new printer and we go in circles. I’m still log into HP  ”net” but it can’t scan ????? Go figure.

0
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5 months ago
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RedeemerOfSoulsLearner
asked in Other Devices

Download DIGITS for Windows

How can I download the DIGITS Windows desktop application if I do not have the Microsoft Store app? Please make it available for those of us who do not use the Microsoft Store!

1
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Pillar
5 months ago
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Blackbirdx61First activity
asked in Other Devices

Default WIP Pin

Hi I have a ZTE Z64 Hotspot that I have used for years; and in shortest form I am looking for the default WPS Pin, back in July I ran out of Data, and purchased a 30 Data Pass to tide me over till my monthly renewal. And it has not worked since. That Data was somehow not highspeed data so it was incompatible with the device, and I got no use from that pass, That would be no problem except that,  while the 30Days have expired the device still will not log into the T-mobile network. I have full bars, and Solid Arrows; and a no service message. I have made at least 3 trouble calls to no good effect. I have been repeatedly reassured that there is no block on the device/Account, despite the appearance there certainly is. I have rolled the device back to factory reset. And the default WPA-PSK password, to no good effect; but I have not been able to find the WPS pin anywhere on the web and wonder if that is the problem. The other Oddity I see is that the device is not updating time off the we

0
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6 months ago
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Tammy0114First activity
posted in Other Devices

Unbelievable

I cannot believe that I got into this mess.  These people have done nothing but lied to me.  I left AT&T after 25 years because my bill kept getting higher.  I joined 55+ plan & was told $70.00 a month. Needless to say that isn't happening.  Next month’s bill is showing $179.00.  The clerk at the store added extra warranties that I said NO to.  I was told my phones would be free.  I am paying for them even after trade in.  Last month I was told I could get a free watch because there has been so many problems.  Don’t fall for it.  They lie and cheat.  It’s called Bait & Switch.  I am warning you, DON’T fall for it.  They say no contracts.  They have other ways for them to rope you in.  I am now stuck.  I feel it’s my job to keep other people free from T mobile.  Their reps are terrible.  They are sweet as can be until you need their help.  Might as well be talking to a wall.  They don’t care or want to help.  Do yourself a favor and stay away from T mobile, nothing but troub

1
drnewcomb
Pillar
6 months ago
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ggomezFirst activity
asked in Other Devices

Samsung Galaxy Z Flip 3

There is a cluster of green and red lights on the phones screen. What could cause this to happen?

4
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6 months ago
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