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  • 307 Discussions
  • 1,439 Replies

307 Discussions

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ShepBudFirst activity
asked in Other Devices

Change the wireless router password from my phone

How do I Change the wireless router password from my phone  I have called the tech support line and no answer has helped me so far.  What is the pin I am supposed to use because Admin is not working.,..

0
S
1 month ago
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imaluvsyouFirst activity
asked in Other Devices

Hotspot saying no internet connection

I have a project 10 million hotspot. I was able to connect it to my device however the internet is not working it says no internet connection. I have reset it and tried multiple things but always end up with the no internet connection.

1
G
1 month ago
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PorkchopFirst activity
asked in Other Devices

Cell Tower issue

I had been getting great signal and cell service at my home till July 1, 2022..  After that I lose internet at times, some text messages go through some dont but I never know which ones do. Sometimes I cant make phone calls and sometimes I cannot receive calls. I have talked to customer service and updates were needed at the tower. So my question, is 7 months a long time to climb a tower and fix a problem? I only have this issue at my house and I can see the tower from my backyard. I have to switch the phone from 5g to LTE to 5g to make it work, somtimes. I’ve been a customer for about 20 years and I ready to switch providers over this issue. I’m in Oxford Michigan any looking for an answer or for someone who can fix a tower.  YouTube doesnt have any tutorials on cell tower repair. Otherwise, I would have climbed up there and fixed it myself. 

0
P
1 month ago
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delhi808First activity
asked in Other Devices

Sync up drive wifi not working. I pick up the wifi signal on my iPhone and iPad but they won't connect to the internet. I restarted all the devices and still no luck, any help?

‌

9
S
1 month ago
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NinihonorFirst activity
posted in Other Devices

duda

Buen dia

0
N
1 month ago
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TamsterFirst activity
asked in Other Devices

Connect Mi-fi 5g pro m3000 Hotspot to mesh network

Is it possible to connect the Mifi 5G Pro to a mesh network?  I have asked Inseego, they have not tested it…. and I have reached out to T-link and they have not tested either.  I connected it to the mesh system and it shows it being a LAN Line, but I can’t connect to it.   Thanks in advance for any help given!

0
T
1 month ago
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nclandroverFirst activity
asked in Other Devices

smart plugs and switches compatible with 5G Gateway

Looking to purchase smart plugs and smart wall switches that will work with the 5G gateway.  Anyone found any that actually work with 5G wifi??  Tried Broadlink, but apparently does not recognize the T-Mobile 5G frequency.  Help please!

1
F
Pillar
2 months ago
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PJTFirst activity
asked in Other Devices

down load screen shot

How to upload screen shot of device from old provider

0
P
2 months ago
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BernardIE5317First activity
asked in Other Devices

http://mobile.hotspot non-functional

T-Mobile HotSpot Franklin T9 The “Settings & Info” web address displayed i.e. “http://mobile.hotspot” is non-functional. Is there another Settings & Info site address which functions? Thank You Kindly

4
saburo
2 months ago
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Fire PlannerFirst activity
asked in Other Devices

Print server

Can a USB print server be connected to the Home Internet box?

0
F
2 months ago
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JosFKirbyFirst activity
asked in Other Devices

Looking for R060 Sim Card

I’m looking for an R060 sim card for a switchbox device. Apparently this is the only version that works. Does anyone have one to sell me, or know where I can buy one?

3
gramps28
Pillar
2 months ago
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tammyiingFirst activity
asked in Other Devices

portable hotspot device overseas?

I’ll be travelling abroad and I was wondering if anyone knows if tmobile has any devices that can act like a hotspot so I can get internet on the go. I know there are plans with data but data tends to drain my phone’s battery life so I was thinking of getting some portable hotspot device. I’m just not sure how that’ll work because I assume it’ll have to use my data, much like how iphones can become a hotspot when you turn on data. But I was wondering if anyone else knows if there’s anything else on the market.

0
T
2 months ago
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WibFirst activity
asked in Other Devices

Franklin T9

Which prepaid SIM card is compatible with the Franklin T9?

3
syaoran
Pillar
2 months ago
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daxlwLearner
asked in Other Devices

Xbox nat is strict. how do i open it using the tmobile gateway?

Xbox nat is strict with tmobile gateway. how do i fix this?

1
D
2 months ago
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bchillFirst activity
asked in Other Devices

DIGITS 2.2.29 on MacOS Mojave: "Something went wrong" error

I’ve been using the newer DIGITS app (latest release, version 2.2.29) on MacOS Mojave. It is better than the original app and worked fine for a while until a few days ago when I started getting this error on the calls panel:“Something went wrong. Reloading in X secs ….” I’ve attached a screen capture.What is causing this suddenly now?Brian 

2
usernameSet
2 months ago
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Reevesd2040First activity
asked in Other Devices

t-mobile home internet gatway

I received my gateway and then purchased a reolink argus pt wifi security camera but I cannot connect it to the gateway? Is there something I need to do? I've tried 2.4 and 5g and changed things around but still nothing. It's the only device I own than will not connect to this gateway. But it will connect to my note 20 ultra. Any help would be greatly appreciated thanks

0
R
2 months ago
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WRussRookie
asked in Other Devices

Windows 10 SMS app

Does anyone know of a Windows 10 desktop app that works well getting and sending SMS messages.  Could not get it to work properly with Digits.  I’m looking for a free service, anyway. WRS 

3
M
2 months ago
M
mycroft8Rookie
asked in Other Devices

T-Mobile Inseego 5G MiFi M2000 shutting down

My 5G M2000 hotspot was working fine for a few months.But now, I typically find it shut down; completely turned off.  I can turn it on, but it turns itself off in a few minutes for no obvious reason.The behavior is the same if a battery is inserted (which is charged to 100%), or if it’s just using USB power.Has anyone else seen this?Thanks,Dave 

14
G
2 months ago
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TherreraFirst activity
asked in Other Devices

using a verizon hotspot on the tmobile network.

I have a Verizon jetpack midi 6620L hotspot.  I put in a TMobile sim card and started the wireless service.It worked fine out of the box but I notice it disconnects without notice.  I read a change that was suggested for this issue which was to disable ip6 support.  I did so but still had the problem.However when I stream a movie, the connection stays up.  Could there be a setting that tells the device to shut down if there is no data being downloaded?  I'm using it as a home based router to link a few workstations and wireless printers.  In addition it is being used to provide connectivity to a fire stick.  However it's main function is for work.Any ideas?

0
T
2 months ago
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parmoFirst activity
asked in Other Devices

wifi connection

have a new hd10 fire tablet, trying to connect to tmobile gateway wifi and can’t do it. Can anyone help? Thanks !

1
R
2 months ago
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PowayHJFirst activity
asked in Other Devices

POE for 5G Home Internet Box?

15V seems to be unusual for a POE splitter, 5/9/12 output voltages seem common.Anyone recommend a 15V unit used successfully on 5G gateway (from Amazon would be best) ?Thanks

0
P
2 months ago
2
256sunshineFirst activity
asked in Other Devices

Panasonic homehawk can't connect to camera

I've attempted to connect the "nanny cam" from Panasonic. It's called a Homehawk floor camera and LED Lamp. I keep getting an error message that the camera can't be found and to disable the isolation function. The light on the lamp/camera, is solid blue, it also shows as a connected device in the app. Per the manual, the lamp/camera supports 802.11 a/b/c/g/n. Per the manual, it does support 2.4 - 5.8 GHz. If anyone can help with locating the "isolation function" in the T-mobile wifi settings, that would be awesome. I'd like to try that first before setting up an additional network.  

0
2
2 months ago
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RheazarFirst activity
asked in Other Devices

mobile hotspot admin page not working

I've tried both typing it in and clicking the link from the help page but nothing will load. Either the link is broken or the website is  

1
J
3 months ago
9
93rangerFirst activity
asked in Other Devices

5g internet and Ooma telephone

Anyone having any trouble with the Ooma telo going offline and back online constantly throughout the day? Mine will show the blue ready/online symbol on the device but if i check the dashboard status for the telo device it will sometimes come back “offline” quite a few times a day. When it is in this mode you can’t call out or receive calls. You get a dialtone but calls don’t go out, get a fast busy after a little delay. Ooma is telling me after multiple calls and troubleshooting that it is the internet and amount of “jitter”. I’ve done speed tests and sometimes jitter is very low and the next time high. Ooma says it should be <5. Mine sometimes in the 20’s and 30’s, and at times it’s under 5.Thanks!

3
D
3 months ago
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magenta9376681First activity
asked in Other Devices

phone comparison

Which phone is better   the Samsung Galaxy  A53 5g or the A71 5g? 

3
B
3 months ago
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