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  • 508 Discussions
  • 1,591 Replies

508 Discussions

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northeast2000Novice
asked in Other Devices

Connecting Brother HL2270DW to T-MOBILE home internet

How do you connect Brother HL2270DW to T-MOBILE home internet?

1
N
4 months ago
R
rossgordniaFirst activity
asked in Other Devices

SMS on MY PC

I am a Tmobile user and would ;like ro beable to receive and send messages on my Windows PC deskop ?Has anyone have any experience with that ?-Ross 

6
H
Community Manager
4 months ago
M
muramasaFirst activity
asked in Other Devices

Regarding the wireless router I am currently contracted with.

We are currently under contract for a wireless router.Our house is a two story building and we currently have the router on the second floor.I have just purchased a TV and when I connect it to the router, the connection speed is slow.If I put the Wi-Fi router on the first floor as well, will that clear up the problem?How much does it cost to rent another one?Please advise me if there is any other way to solve this problem.

3
B
4 months ago
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nclandroverFirst activity
asked in Other Devices

smart plugs and switches compatible with 5G Gateway

Looking to purchase smart plugs and smart wall switches that will work with the 5G gateway.  Anyone found any that actually work with 5G wifi??  Tried Broadlink, but apparently does not recognize the T-Mobile 5G frequency.  Help please!

4
S
4 months ago
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nkossFirst activity
asked in Other Devices

email monthly bill

I am on auto pay, but I used to receive a notification email about 2 weeks before the due date. For some reason, these emails have stopped and I can’t figure out why or how to turn them back on. Any help?

2
N
4 months ago
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DRDivelyFirst activity
asked in Other Devices

Bring a Jitterbug Flip Phone to T-Mobile?

Is it possible to bring a Jitterbug flip phone to T-Mobile?  I am unable to find an IMEI number on the phone.  Online search says Jitterbug phones are not locked and therefore can be brought to T-Mobile.

2
H
Community Manager
5 months ago
C
CroberFirst activity
asked in Other Devices

Friday harbor wa HOTSPOT keeps turning off

Friday harbor wa HOTSPOT keeps turning off. It was fine two weeks ago

0
C
5 months ago
M
magenta2080023First activity
asked in Other Devices

Where did online chat go? I'm unable to call or be called, which is the only option ever available.

I'm finding it impossible to get help from T-mobile. Where is online chat? Every contact option available is useless in my current situation. ER05 invalid sim card has completely disabled the calling and message functionality of my phone, and with the T-mobile app requiring data connection instead of wifi, I'm a sitting duck here without support. Online chat is supposed to be the solution to the problem of not being able to call support. I'm unable to visit a physical store, so I'm essentially paying for a useless device. Is there simply no other option for support for your phone than to actually use it's data connection? If so, that is just stupid.

17
F
Pillar
5 months ago
D
DAVEHALL14
asked in Other Devices

Google Digits Importing Contacts Missing Records

I am trying to use the Google Digits app on my laptop.  I registered my phone number and tried a few test text messages, and everything seemed fine.  Then, I imported all of my Google Contacts into the Google Digits app.  However, it is missing many records.  I have 249 records in my Google Contacts, and only 152 in my Digits Contacts.  I looked at all the missing records in my Google Contacts, and I don’t see anything distinguishing them from the records that were imported successfully.  I tried deleting them all and logging out, and starting over, several times.  It is the same result every time.  Maybe a bug in Google Digits?  Is this a new app?  It seems like it.  It is VERY slow to load even text messages.  Please let me know what you think.  Thank you.

1
T
5 months ago
K
KKreaFirst activity
asked in Other Devices

Very frustrating

Very frustrating dealing with customer service…….my family and I were with Sprint 20 years, and now with T Mobil since buy out…..simple request to T Mobil...that all of my 7 lines (kids and spouse) be accessible on one account….one log in…..since I am the primary……. however, it sems too complicated for T Mobil associates….Asking the community….any ideas to avoid 7 different log ins any time that I want to check the bill, etc…... 

1
F
Pillar
5 months ago
L
LakronkFirst activity
asked in Other Devices

Old Timer Question

My old iPhone is about done, so all I really do is talk/sms. Can I put my sim card into an unlocked Nokia 2780 4G and use for talk/text?

1
gramps28
Pillar
5 months ago
P
parmoFirst activity
asked in Other Devices

wifi connection

have a new hd10 fire tablet, trying to connect to tmobile gateway wifi and can’t do it. Can anyone help? Thanks !

2
G
5 months ago
M
magenta6809072First activity
asked in Other Devices

connecting car in garage

How do I connect my car to download vehicle software uploads? It finds the network but does not accept my password. 

0
M
5 months ago
M
mr_l84Speaker
asked in Other Devices

How do I unlock my ZTE Cymbal Z320?

I got a friend who’s phone died and he sent it off to be repaired. It looks like it’s going to be a while before he gets it back. I told him he could borrow my flip phone, but he has another carrier and the phone needs to be unlocked. How do I do that? Any suggestions? It’s a:ZTE Cymbal Z-320.

1
gramps28
Pillar
5 months ago
R
RixchtFirst activity
asked in Other Devices

home internet device

i have T Movile home internet and i did a web using 192. etc and it is giving me a limited viewing and option compare on the smartphone on my pc and is there a way to get in the router and check and settings and devices connected.

0
R
6 months ago
D
disilveRookie
asked in Other Devices

inactive devices live on ....

I returned the jetpack device yet i still see it on my account. being deaf CALLINHG is NOT an option.  TMobile needs a way for deaf to get help! the chat on your site is sales.

1
F
Pillar
6 months ago
J
JwkahmannFirst activity
asked in Other Devices

gateway requiring daily resets

Using gateway as modem and router signal is “very good”. had to reset the gateway this morning last night worked great what can cause this ??

0
J
6 months ago
J
JennieB06First activity
asked in Other Devices

Manually disabled a device

I disabled my son's Switch on the app and am now unable to get it back online. It doesn't show up on any list I can find and won't connect when he enters the password. We've restarted the Switch and also the gateway. What can I do to get it back? 

0
J
6 months ago
L
Ladydoc442First activity
asked in Other Devices

WPA settings

My Kasa smart plugs and smart bulbs will only work on WPA2. My internet is set to WPA2/3, and when I go to switch to WPA2 only, it tells me that other items may not work. Can anyone tell me what may not work? Everything in my house is already set up on the WPA2/3 network. Thanks 

2
N
6 months ago
Z
Zamboni10First activity
asked in Other Devices

T-Mobile 5G home internet

I picked a home internet 5G last year 9/27/22 but didn’t work well and didn’t have reliable coverage, so we returned it on 10/02/2022. I just noticed that T-Mobile charged me $86.30 on Oct 2022 for set-up and $51.40 every month until July 2023 and then $56.40 from July to now! Total $666.70 On the phone with T-Mobile for the last 45 minutes. Check your bill… My account shows that we have returned the device! 

0
Z
6 months ago
F
Firecop13First activity
asked in Other Devices

Not all Google contacts are listed. How can this be resolved

Not all of my Google contacts transferred to Digits

0
F
6 months ago
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username0First activity
asked in Other Devices

T-Mobile Hotspot Devices - can they also be used on other networks?

I would like to use my T-Mobile hotspot device with another sim card while I travel overseas.  is this possible?  Anyone succeeded with this?  

0
U
6 months ago
R
RAYGSOFirst activity
asked in Other Devices

5g cellspot not connecting to internet

On July 28, 2023 my 4g cell spot stopped working after a t mobile customer service rep changed something on my account.  I immediately called t mobile about this and they sent me a new 5g cellspot which also doesn’t work.  Both cellspots cannot connect to the internet.I called AT&T, my ISP, and made sure the proper ports were open.  They are but cellspot still not working.  After more than 2 months t mobile has thrown up their hands and said they don’t know what the problem is and I should use wifi calling. Anyone else with this experience or even a solution? 

0
R
6 months ago
C
CissydFirst activity
asked in Other Devices

ps4 is dropped

My ps4 is getting dropped from internet connection how do I fix this?

0
C
6 months ago
R
Rupa maryalaFirst activity
posted in Other Devices

l hope pen phone nano sim card needs activation, how to do it?

L hope mini pen phone nano sim t mobile phone needs activationhow do i activate the nano sim, if the phone is not a tmobile product?

0
R
6 months ago
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