Streaming

T-Mobile partners with tons of streaming services. We love to hear how it is going.

116 Discussions

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Misch7611First activity
asked in Streaming on Us

Can we pay difference on Netflix change

Has anyone talked to T-Mobile to see if we have the option to keep our plan with no ads and just get the “credit” from T-Mobile On Us? I will gladly pay the difference not to deal with ads on Netflix.

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3 months ago
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donnamatte64First activity
posted in Streaming on Us

Hulu Access

I just joined T-Mobile.  Free Hulu access for one year was part of the plan, however, I cannot get it set up.  Spent an hour on the phone with a T-Mobile tech resource who also couldn’t get it to work - blaming it on Hulu.  That was several days ago and I’ve heard nothing from them even though they said they’d get back to me.  Meanwhile, my one year access is slowly ticking down.  Anyone else having issues?

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Y
3 months ago
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nsmasonFirst activity
posted in Streaming on Us

Netflix and Hulu

Great, now T-mobile is giving me another perk. Going to give me Hulu with ads with no way to upgrade to Hulu without ads. Who wants that? And next, T-mobile is dropping the perk of Netflix with no ads down to Netflix with ads and going to “allow” me to upgrade for $8.50! Maybe it’s time to start looking elsewhere for cell service

3
P
3 months ago
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RickWantsToKnowFirst activity
asked in Annual Streaming Offers

Hulu free

Anyone know how long we have to take advantage of the Hulu free offer? I currently have Hulu for $1 a month for another 8 months and don’t want to give it up.

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Pillar
3 months ago
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OilbhoyFirst activity
asked in Streaming on Us

Enroll with Hulu first or start new with T-mobile?

Should I enroll with Hulu first install on TV, then transfer? Or just sign up with T-mobile? I’m concerned about maybe having to cast to my TV to watch it if I sign up directly with T-mobile. 

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N
3 months ago
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disilveRookie
asked in Streaming on Us

Can't enroll in Hulu

it isn’t working - I can’t get through.

6
Freedom619
3 months ago
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rubynrseFirst activity
asked in Streaming on Us

Both lines

How do I add the free streaming TV apps to both my phone lines, so my daughter and I both have the services?

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syaoran
Pillar
3 months ago
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mandi_samsunggalaxy22First activity
asked in Streaming on Us

Hulu- text message not coming through when I manage add-ons

I am supposed to get free Hulu through my T-Mobile plan.  It says that I should receive a text message with the code or something to put in Hulu.  No matter what I try I am not being sent the text

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Pillar
3 months ago
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ImatFirst activity
asked in Streaming on Us

netflix

I had signed up with netflix and t-mobile netflix on us. I continued to get billed from netflix and never saw a “credit” on my phone bill. I cancelled netflix and went through tmobile as instructed. Today the support team said to reactivate my netflix account and watch for my billing cycle for tmobile. My account has alwasy stated “enrolled”. How do they know I re signed up to netflix?  

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Pillar
3 months ago
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magenta6876581First activity
asked in Streaming on Us

HULU on T-Mobile

Can someone help me out?  A few days ago my wife had contacted Tmobile in reviewing out plans (we have been grandfathered in for over 14 years on a friends and family plan that does not exist anymore) and the rep says we are getting HULU.  Timing could not have been better since I just cut the cord with Comtrash and was about to go to YouTube.  Then I was reviewing online and it says only for Go5G customers or former Sprint customers.  So I called today and TMobile Rep says she does not even see HULU being offered on her side of the site.  Yet, if you go to TMobile.com/Streaming-services its right across the front page HULU coming 1/24 so anyone have the answer.  Is it only for certain plan users?  We currently get Netflix but enjoy multiple users for $8.50 a month plus Disney+ and use them often so don’t want to screw anything up. Thanks!

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C
4 months ago
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tk10101First activity
asked in Streaming on Us

Go5G Plus Up Hulu

I have  Go5G Plus Up -  will I get Hulu? what will it cost?

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Pillar
4 months ago
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RagnarRookie
posted in Streaming on Us

hulu

I’m glad they are adding Hulu. Great idea but downgrading our Netflix to ad based version is BS!! We’re getting ad version of Hulu. One should stay ad based and the other no ads!!! We all need to stand against this capitalism and threaten to leave for changing or Netflix!!

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M
4 months ago
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Ryan MalinakNovice
asked in Streaming on Us

Netflix benefit

My Netflix benefit is changing to include ads. The reason most people pay or have Netflix is to not have ads to interrupt their shows. I do not want this change to my account. To change my plan after being with T-Mobile for years is BS. Can I keep my no ads plan?

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4 months ago
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Norm KeytFirst activity
asked in Streaming on Us

Netflix on Roku

How do I use my TMoble Netflix account on my Roku?  Netflix does not recognize the login attempt when I use my TMobile log in. 

1
F
4 months ago
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AxelGaertnerFirst activity
asked in Streaming on Us

No discount for Netflix?

I’m paying $15.49 for Netflix Standard with T-Mobile. Netflix offers its Standard for $15.49. Why am I not getting any benefit / discount from T-Mobile for Netflix? T-Mobile states that Standard is a $20.50 value, but that doesn’t seem to be right. (I am ONE Plan Military). 

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4 months ago
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CapnChuckFirst activity
asked in Streaming on Us

Netfix Basic Go5g+ Duration

I have 4 new phone lines with the Go5G+ plan and just activated the Netflix Basic promo plan. But nowhere can I find how long this FREE promotion lasts. Is it for a limited period of time? 

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4 months ago
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IDGARZAJRFirst activity
asked in Streaming on Us

Home Internet promo not honoring 6 mo Apple TV with Essentials plan.

I have had an Essentials Plan for a while and recently added Home Internet Service with the Bundle promotion.  Unlimited 5G Home Internet Plans | T-Mobile 5G Home Internet The promotion below clearly states that Essentials plan with Home Internet includes 6 months of free Apple TV+ On Us.  The agent who signed me up even sent a text message to claim the 6 month subscription.  The redemption code in the text was not recognized by Apple TV site.  When I called TMobile support to get a valid code, they are now saying that the Essentials plan does not qualify for the 6 month Apple promotion and that they cannot generate a valid code for me.The web page clearly says it is included, but support says there is nothing they can provide.What are my next steps?  

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5 months ago
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Karlie2018First activity
asked in Streaming on Us

Hulu account

Received an email that my Hulu account was placed on hold a while ago.  Trying to login to Hulu now and it won’t let me.  This is a free Add-on to my T-mobile account.  How do I get logged in now? 

3
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Pillar
5 months ago
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Aehrman81First activity
asked in Streaming on Us

Home internet

Does anne else have problems with there home internet saying that it has excellent signal but it has no signal or weak signal and it always buffering when I'm watching a movie on Paramount or it says that I have no internet connection but showing excellent signal .I switched from spectrum because of there bull shit ways with my bill and crappy CS but I didn't want to go from that to this. I've done everything that they suggested on moving in to a different spot but still not getting the same service I had if I knew this I would have gone to a different company all together but since I've been with TMobile for 18 years I thought that it was the right choice but now I'm not sure 

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6 months ago
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Willtrouble2000First activity
asked in Streaming on Us

Change Netflix account for benefit

How do I change the Netflix account included under my benefits?  Do I need to cancel the benefit then re-subscribe?

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gramps28
Pillar
6 months ago
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rdogFirst activity
asked in Streaming on Us

Apple TV+ Issues

I have a Magenta Max55 plan which offers Apple TV+ as a free subscription. I activated this and downloaded the app on my LG TV. I used the 6 digit code to access Apple TV and got into the programming. However, the menu says Apple TV+ Free for 7 days and then $6.99/month after that. It’s supposed to be free. Do I need to call TMobile? Apple? Help!  

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6 months ago
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GrampaSteve2023First activity
asked in Streaming on Us

MSNBC Live

I have T-Mobile Internet with a Fire stick for tv. How can I get MSNBC LIve news channel?

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6 months ago
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VirginianFirst activity
asked in Streaming on Us

Does T-Mobile's Netflix login work for Roku?

When you sign up for free Netflix Basic w/ T-Mobile, do you set up Netflix password/login for Roku, or do you have to cast Netflix from your iPhone? Will Netflix operate on my Roku (which uses my Fios service)? Do you get sent a lot of promotional text messages from Netflix after you sign up?

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6 months ago
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algn2First activity
asked in Streaming on Us

Enabling other phone in my account to use Netflix without giving login and password

I have 2 phones on my TMobile account. the account also has Netflix standard, enabled for 2 streamers. I can login to my Netflix account using my phone… no problem.So now, I want to enable the other phone (an iPhone 14), that’s in my account to be able to use Netflix as the 2nd streamer. When the Netflix app is started on the other phone, it prompts for a login.Question:  Can I enable that other phone WITHOUT having to give my Netflix user account and password??  I thought that the app would just show a number I can validate to enable the 2nd phone.   

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gramps28
Pillar
6 months ago
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GodcallsmehisFirst activity
asked in Streaming on Us

MTV

How can I stream MTV with T-Mobile internet carrier? The next season of the Challenge starts soon and streaming is my only way to watch it

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C
6 months ago
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