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JchamotFirst activity

asked in Android

Is there a way to teach customer service in the United States?

(teach = reach) I've had T-Mobile for 20 years, and for the first time, I'm finding every service call goes overseas. Some of the techs are great, others are really not well trained. It used to be if I called during business hours, service would be from a regional office near me. Does anyone know if there are any hours when we can reach US based technical or customer support?

1 year ago

evaoFirst activity

asked in Android

Photo transfer

two weeks ago, like every two weeks before for the last few years I’ve been able to transfer my photos from Galaxy s10 to my PC, but not any longer. I used five different cables, checked USB port, checked updates for Portable devices, restarted both PC and phone a few times, and nothing changed, I can not transfer photos, albeit I can charge my phone thru USB cable. Additionly I can’t finde any USB info on my phone that supposed to be there according to uncle Google.

1 year ago

CiscoBobFirst activity

asked in Android

derekdeFirst activity

asked in Android

LG V60 ThinQ screen or proximity sensor gone wonky and looking for solutions.My

My wife’s LG V60 ThnkQ has either a screen proiblem or a faulty proximity=ty sensor. This manifests it’s self in this way. Numerous times during a a call her phone seems to drop the call. I can no longer hear her but she can hear me just fine. It’s gotten to the point that I just calmly say your “Check your phone” and a few seconds later she will come back and I’ll be able to hear her again. It’s gotten progressively worse since we got the phone. Today, a 3 minute conversation it happened four times and made the conversation twice the length it needed to be. Basically the damn screen just turns on and her cheek will mute the call or call somebody else or who knows what? I have seen references to this issue on Reddit and here as well but if there has been a solution nobody says what it is.Here is the real problem: She works as a therapist for the city in which we live working with people at risk of all sorts of calamities and really cannot have a garbage phone with non working bits, th

1 year ago

Rsmith850First activity

asked in Android

Insurance/warranty

Has anyone had an issue with T Mobile attempting to send them a cheaper model for a warranty issue? They're trying to replace my Galaxy Ultra with a Galaxy SE. I've been a costumer for 17 years. Not happy at all.

1 year ago

StevesoooFirst activity

asked in Android

deposit

Can you scan a money order like a regular check on T-Mobile money check deposit?

1 year ago

Journeyman17First activity

posted in Android

200 dollar gift card

I was told I would get a 200 dollar gift card when I switched to T-Mobile. What do I need to do or fill out to receive that card.

1 year ago

Sharee16First activity

posted in Android

i know this

I know this I'm not stupid I've done everything that I. Can I am computer literate sprint and tell the point that the phone is not a good phone. Like I said there is stupid people at the store that Completely messed up my information with my patients and my phone. So what I am saying is do not buy this phone there is defaults it's not me. I am computer literate I did everything that the technical support did and more.

1 year ago

dizydeanFirst activity

posted in Android

passwords

I can't express my level of frustration with your system. Every time I try to access anything to-do with T-Mobile it's password issues. I had to go through 4 different ones today. 3 rejected as priors, which is ridiculous considering I abhor rehashing the same crap every time. I now have one I'll never remember. Good grief, it isn't like you have state secrets. You don't even service my area for my needs. Quit sending me your bulletins just for me to fight your system. By the way, why don't you service my area

1 year ago

Forst707First activity

asked in Android

Move to Korea

I am moving to Korea on 2 May due to military service, do I need to modify my plan? I’ve been told text and data should both work; I rarely use my phone for calls but I would like to at least have it available.

1 year ago

PapafoxFirst activity

asked in Android

How to turn off router on T-Mobile home internet gateway

I would like to hook up a mesh wi-fi to my T-Mobile home internet gateway. I understand that its built-in router may interfere with a mesh wi-fi system. Is there a way to turn off the built-in router in the gateway?Thanks!

1 year ago

RM52First activity

asked in Android

question? locked vs T-moble phone

hello, looking to buy a new phone thru Gazelle, my. so my questions is would it be better to buy a t-mobile phone , or a unlocked phone? any pros or cons. if i get a t-mobile phone? and if i did buy a t-mobile phone can t-mobile unlock it if needed?

1 year ago

jonnyhowFirst activity

asked in Android

Can I use my current SIM card in a new phone

I purchased a Google Pixel 7 Pro from Google directly and it should arrive this week. Can I use my current SIM card from my Pixel 4 and put it in the new phone? Or do I need to request a new SIM card? Can I do that before the new phone arrives so that I can switch to the new phone quickly when it arrives?

1 year ago

JPeterOFirst activity

asked in Android

OnePlus Nord N200 5G - no voicemail notification

On my prior phone (an old Nokia) when someone left me a voicemail, an icon would appear on the phone to let me know I had a message. I’m not seeing anything like this on the Nord N200. Is there any setting that will give some sort of indication that there is a voicemail that has been left?

1 year ago

HomersbrainFirst activity

asked in Android

MSL Code for sprint branded device

LG-Q710pLSprint branded deviceUnlocked but need MSL 6 Digit code to access / unlock the access point names and LTE radio settings.I wanted to email this request but no support email found for tmobile. Please provide a way fur me too contact and get this msl code

1 year ago

magenta6231016First activity

asked in Android

Galaxy Watch LTE duplicate messages

As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte

157

1 year ago

ralphmetal72First activity

asked in Android

android 13

Has anyone received the OnePlus 9 or 9 pro 13 update yet because I know sometimes they send it out before it hits completed section

1 year ago

Cjh1926First activity

asked in Android

voicemail

How do I retrieve/change my voicemail pin?

1 year ago

mdkfFirst activity

asked in Android

APN keeps clearing on Pixel 4a

Hello, I keep losing data access because the APN for T-Mobile keeps disappearing. I click reset to default, but between a few hours and a few days later, it clears again. I am using an eSim on a Pixel 4a. How can I stop the APN from clearing?

1 year ago

Oakney123First activity

asked in Android

Visual Voicemail App Won't Download

I recently switched over from Sprint. I have a Samsung S21 and am trying to download the T-Mobile Visual Voicemail App, but it says they app is only for older versions of operating systems. Does anyone know how I can get my voicemails to text?

1 year ago

geweaverFirst activity

asked in Android

iphone charging plug broke off in the charging port

iphone 12 pro charging plug broke off in the port. Can it be fixed?

1 year ago

joe43wvRookie

asked in Android

Pixel 6 No Connection

I have a factory unlocked Pixel 6 that I’ve setup on my t-mobile account three weeks ago. Since then it has been nothing but a nightmare as far as cellular coverage goes. Anytime I’m away from Wi-Fi and trying to connect to the cell towers it’s a gamble (mostly a losing gamble) on if my phone will connect or not. I know it’s not a coverage issue as my wife’s iPhone will be right next to it and she has full coverage. I know it isn’t a sim card issue as I am using an eSim. I’ve tried resetting the network settings a couple of times but that hasn’t resolved the issue either. A little research has found that apparently this has been a common issue among the Pixel 6 community and T-Mobile. Has anyone found any other fixes that can bring stability to my phone’s connection?

1 year ago

jambfraFirst activity

asked in Android

Unwanted ad.

When phone call goes to voice mail an ad for gift card comes on. How to delete?

1 year ago

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