Apple

iPhones, iPads, and Watches

  • 1,101 Discussions
  • 3,219 Replies

1101 Discussions

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Leslie87First activity
asked in Apple

pay off the outstanding balance on device.

Hello! Long story short, my Brother bought a couple lines and devices from T-Mobile. I took one of ‘em and pay the bills to him until he refuse to pay the bills and get me retricted… Is there any chance to me to pay off the outstanding Balance without my Brother and get it unlocked? (I’m overseas now) Tank You!

4
gramps28
Pillar
1 month ago
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Deborah313First activity
asked in Apple

help

Anybody having trouble FaceTimeing

0
D
10 months ago
D
DDave89First activity
asked in Apple

@tmomail.net not working

I’ve been sending to a plain/text email to my SMS via number@tmomail.net everyday for years, and it has stopped working the last couple of weeks. My email server replies with this: The following address failed: ###########@tmomail.net: multiple delivery attempts failed A few messages have gone through, but most of them fail. I’ve tried sending from different email accounts and they all fail. Seems like Tmobile’s server is down. Are there any workarounds?

6
V
18 days ago
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thomasriserFirst activity
asked in Apple

Google Voice number unable to set up

When trying to set up for a Google Voice phone number, the message received is, “The number can’t be used to sign up for a Google Voice Number. Try verifying with another number.” What can I do?

4
tidbits
Pillar
9 months ago
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pschenneFirst activity
asked in Apple

iphone 11 black screen

my iPhone 11 screen is dark all of a sudden. Does anyone have any fix for this?

3
X
4 months ago
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Easton644First activity
asked in Apple

no signal on my phone (sprint)

i dont have any signal on my iphone 13 i have checked my bill it says i have it payed for this month i just dont have any signal which leads to no internet and i cant contact anyone

3
H
Community Manager
9 months ago
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Sevenof9First activity
asked in Apple

What does "PR" mean in front of contact location?

recently started getting this in front of most numbers with no rhyme or reason...on some silenced calls, on calls from my contacts, on numbers already listed as “Primary”. What is this?

16
A
3 months ago
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edcastigFirst activity
asked in Apple

Sprint to T-Mobile Phone Upgrades

Now that the former Sprint services have been rolled over to T-Mobile, the store fronts are no longer able to access the information relating to our accounts. How am I supposed to upgrade my phone if they can’t access my account information?

0
E
10 months ago
C
CHARDEE22First activity
asked in Apple

apple id

how to find my apple id

0
C
10 months ago
D
Denise M.First activity
asked in Apple

i have been Airinged HELP!!!!!

Do I got a notification that I had a AirTag alert,Which I know nothing about never heard of it tried to follow the links to disable it but I have nothing that looks like the diagram to remove the battery like it instructs.Does anyone know about this issue and possibly how to help

1
gramps28
Pillar
10 months ago
B
BBiggiFirst activity
posted in Apple

sending text to my cell phone using @tmomail.net no longer working?

it no longer works, please assist

38
T
2 days ago
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Blue_hunter04First activity
asked in Apple

my

My account was desable 

3
B
9 months ago
J
JamesBDFirst activity
asked in Apple

Unwanted Phone Calls

We are receiving unwanted phone calls on our lines from a random phone numbers. How can I block it for all lines? Thanks for your help.

1
syaoran
Pillar
10 months ago
D
DenisseFirst activity
posted in Apple

T mobile trade in scam

I have the same issue for my trade in devices.  I trade in from Verizon to T-Mobile, they told me I HAVE TO get new phones and they make go from an iPhone 13 in Verizon to an iPhone 13 on T-Mobile. Now, I received an email saying that I should have kept the old phones in order to be able to do the keep and switch promotion. DO NOT TRUST THIS COMPANY, WORST CUSTOMER SERVICE, I HAVE CALLED at least 20 times this week and no one knows what to do, I went to the store and they said that keep waiting, waiting for what? until I can’t return the new phones?   

1
K
10 months ago
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nickrsalasFirst activity
asked in Apple

Erroneous Charges

I woke up this morning to eleven different transactions of $10 each from T-Mobile pre-paid. We don’t even use T-Mobile pre-paid. We’ve been customers for almost 20 years, and have never seen anything like this. We are not even on automatic payments, so the fact that T-Mobile was ale to reach into our bank account and charge us these mysterious and erroneous transactions is dishonest and scary. We will be switching providers after this experience as we are now out $110 with no explanation or resolution in sight. Absolutely unacceptable to take someone’s money out of their account with no explanation or reasonable resolution in sight. 

0
N
10 months ago
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Zooman009First activity
asked in Apple

Blacklisted by Verizon??

I'm really not sure what to put in here...I would also like to preface this with the fact that I'm actually a T-mobile customer.I got an iPhone when I turned 14 and since then I have been unable to SMS message anyone on the Verizon network. I'm now 21 and it's been a big issue over the last 7 years. Luckily I have been able to message ios users because message runs over data rather than traditional SMS protocol. Generally, I have been able to use other messaging apps for group messages with Android users on the Verizon network.It behaves awfully weird too. I can receive messages from Android Verizon users, but I can't send texts to them. I can. however, send images and videos to them. Because of this, I have been screenshotting and cropping many messages that I want to send to these people.Also, this applies to LITERALLY ANYONE on the Verizon network. Including Xfinity mobile, Gabb wireless, and others like them.Before you go crazy in the comments, here's what I've tried.Talk to T-Mobi

0
Z
10 months ago
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rsoto42First activity
posted in Apple

football

i want to talk about football

2
A
8 months ago
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MarinaeFirst activity
posted in Apple

Sim Card

Hello,I want to buy a T mobile SIM Card.What is it needed to buy? a pre paid or contract ?The goal is to receive SMS from abroad.i will need this asap. i will be staying at Element New York Times Square West and i need a store somewhere around that area.Please help.Thank you. 

4
copz1998
10 months ago
M
michaeljayFirst activity
asked in Apple

bill

Why is my bill $55.00 when I have auto pay ? 

5
gramps28
Pillar
10 months ago
T
TimcrugerFirst activity
asked in Apple

add a person, pricing

I want to price out adding three lines to my bill. 

2
gramps28
Pillar
10 months ago
G
GingeetFirst activity
asked in Apple

security cameras cant be viewed

Hi. I was not able to view the cameras (provision-isr) thru cellular remotely, only thru  Wi-Fi locally.  I was told I needed to set up a second DDNS ip address to access remotely.  I used the DDNS address from my NVR but it would not work.  So I tried using alternative DDNS addresses listed on the NVR. what a mistake! After that, even though I put back the original, neither the local Wi-Fi or remote cellular viewing works. now no vids appear, no device at all appears. I tried calling tech support, no answer. I tried emailing, no reply. my tech guy left the company. I have no idea what to do.  I am sure it must be something simple like a port number etc. any advice would be most welcome. I have apple devices 

2
G
10 months ago
S
Samanthalee817First activity
asked in Apple

Upgrade two phones

Why wont it let me upgrade two phones at once? i have two phones on my plan that is due for an upgrade and im trying to upgrade them online but it wont let me pick both at once only one. and as it is the tax and fees are $51 to upgrade since there doing free shipping. but i dont wanna have to pay the tax and fee twice if i can just upgrade both at once

3
gramps28
Pillar
10 months ago
S
Stox1958First activity
posted in Apple

payment date

My social security check does not go into my account until around 28th-30th of month because of birthdate. Can I please have payment due date changed to the 30th of each month?

3
J
9 months ago
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FishmonsterFirst activity
asked in Apple

unwanted emails

How can I report unwanted and disgusting emails?

1
gramps28
Pillar
10 months ago
Cmoretti
CmorettiFirst activity
asked in Apple

2FA Issues

I just switched to T-Mobile and I am not receiving any 2FA texts (work email, bank, etc). How do I go about fixing this?

1
syaoran
Pillar
10 months ago
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