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Apple, Android, SyncUP, and more!

4422 Discussions

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MimitraceyFirst activity

asked in Apple

ipad

Can my iPad receive txt messages and FaceTime using the number it came with or must it be from my iPhone?

1 year ago

CptnMorganFirst activity

asked in Other Devices

4g LTE CellSpot

Is the 4G LTE CellSpot still available?

1 year ago

kasaveLearner

asked in Apple

T-Mobile Not Unlocking my Phone

Hello, long story short T-Mobile is not unlocking my phone and not giving me a proper reason about it for over 2 weeks. After more than 10 calls and talked to around 20 people on the customer service side, they are not unlocking the phone.I know that’s basically violating the law. But wanted to ask first if there is anything I can do with T-Mobile before involving lawyers.

6 months ago

VisViresFirst activity

asked in Other Devices

Virtual Pre-Paid card misleading

I recently received my Virtual gift card with an expiration of 6/23. I had a payment set up for one of my bills….DECLINED. I was charged $45.Come to find out, the card was expired and only good for a short period of time even though the expiration isn't until June 23. I was one the phone through the whole process of getting the card activated and at no time did she mention any of this.

1 year ago

JonrosFirst activity

posted in Device unlock

sim unlock

Please read customer! I will start from the beginning!I bought a iPhone 12 from T-Mobile did an installments plan.. 2 months into owning the phone the there was networking issues. So I went to apple and they replaced the whole phone…. So I paid off the phone… I went to try to sell the phone the buyer realized there was a sim lock… so I called T-Mobile in front of him. T-Mobile basically told me that since I bought the phone through someone else they couldn’t unlock it.. that’s when my problem started.. i never step foot in anyones else careers store.. basically due to me replacing the phone through apple because T-Mobile was gonna charge me for a faulty phone that I got 2 months ago.. that’s crazy right? Yeah… so when I replaced the phone through apple I still had T-Mobile. What ended up happening that apple locked the sim to T-Mobile due to it still being locked throug T-Mobile because I didn’t pay off the phone which is understandable.. back to me paying off the phone and selling it.

1 year ago

McaracappaFirst activity

posted in SyncUP and IoT

Synch-up airplane mode not helpful!!

I use this watch to be able to track my son’s location when he’s outside playing, on school field trips, etc. Airplane mode was just enabled on his watch. THIS IS NOT A HELPFUL TRACKING DEVICE IF I CANNOT DISABLE AIRPLANE MODE FROM MY APP. God forbid something bad happened and a person took his watch and put it on airplane mode, I can no longer contact him, or him contact me, or even track his location. I feel that Airplane Mode should be something that is a.) controlled by the app, or b.) removed from the watch completely. The sole purpose of this thing for me is tracking. Suggestions???

1 year ago

GhaliaFirst activity

posted in Apple

VOICEMAIL NOT WORKING, MESSAGES GETTING DELETED WITHIN MINUTES

My voicemail stopped working out of the blue. At first, it wouldn’t pick up and it would ring and ring or give a busy signal. When I called T-mobile, they got the same error and recommended we delete my voicemail and set it up again. After doing so, a greeting would come up and allow the person to leave a voicemail, only that message gets deleted within a few minutes. I don’t get any notifications of a voicemail and even the voicemail on the T-mobile server somehow disappears within a few minutes. It’s not just an issue with visual voicemail, it’s an issue with T-mobile voicemail not working at all. When I call my voicemail now, it says “you have no messages” even though the T-mobile reps have left several message and I left several messages as well. This is the first time I have ever had such an issue with T-mobile and it’s BEYOND FRUSTRATING to spend well over 3 HOURS OF MY TIME TROUBLESHOOTING to no avail. If this can’t get fixed, then I have no choice but to leave this service. No

1 year ago

GhaliaFirst activity

asked in Apple

Voicemail not working. Tmobile deleting my brand new voicemails within minutes

1 month ago

SCOLCLASSFirst activity

asked in Device unlock

luxiangFirst activity

asked in Device unlock

My iPhone 13 pro has been repaid, how exactly does T-Mobile unlock !!!!

7 months ago

s85205abFirst activity

asked in Android

my phone has been rooted

I started having issues my new phone and I found out, My phone has been rooted with busy box, and on my account says MSIDNS added on 12/7. I didn't do either. I need my phone secured. Please help.

1 year ago

wsjeong78First activity

asked in Device unlock

how to unlock t-mobile carrier lock for iphone 12 pro max

I live in South Korea and my aunt gave me her iphone 12 pro max from USA.She passed away, so it is keepsake from my aunt.After I received it, I noticed that there is carrier lock and sim card is from T-mobile.There are 2 IMEI numbers for each physical sim and available sim.Due to this lock, my sim was not workable here in Korea.Although I asked Apple technical support, they informed that it is carrier lock and it must be unlocked by the carrier, then I can use this iphone here in Korea.Please kindly advise if it can be unlocked by T mobile and can I ask it to T mobile since my aunt passed away who was the original owner. Thank you.

10 months ago

BxsplicerFirst activity

asked in Android

Found Phone

Found a Samsung A21 today.It was not charged so I charged it.Upon turning it on to see if the owner would call or if maybe I could access contacts to call to find owner. I discover that its set up like its new. Only it says it has been factory reset and would need the Google account to activate. Should I take it back to T-mobile and see if maybe they can find the owner?I found it in my community and I figure it must belong to someone here.

1 year ago

Detroit1701First activity

asked in Android

Messages no longer flash screen and this stupid bubble thing....

Samsung S21 your latest "mandatory" update no longer allows my phone to flash when getting a text message and has this stupid bubble that I have to drag to make it go away. I have no clue how to get back to the old settings.

1 year ago

lilmommy1925First activity

asked in SyncUP and IoT

Alcatel Linkzone 2

I have had this unit for several month. Being that it is a “Mobile” Internet device, it has spent much time in my purse in case of emergency. I recently purchased some home security devices and figured this would be the best use for this device and we have already maxed out the 10 device limit on the main router. Now let me explain:#1 problem - the BS mobile.hotspot link or the 192.168.0.1 IP.. Neither work to open the admin page for my device.Yes, I have checked my security settings, and allowed special permissions just for this device.I have done a hard reset.The device is fully charged.All lights that can turn blue are turning blue.I can even get my phone to occasionally connect to the 2.4GHz SSID.That being said; Devices connected or not, it turns off usually within a minute or 2.It barely stayed on long enough to connect and get my camera set up before it turned back off.I want to also make it clear that I have attempted to utilize this device at several different locations with t

1 year ago

everjenkHelper Level 1

asked in Android

xcover6 pro voice text not supported on this device

I switched to the xcover6 pro from a s20 ultra. I am used to using android auto and send occasional texts. it seems I can't voice text with the new phone. it says this function is not supported on this device? I went over the voice to text settings but it keeps telling me it is not supported. I can't believe the new phone doesn't support it.

1 year ago

sbeamersFirst activity

posted in Apple

Various weird things happening on my iPhone

I want this to be fixed but just saying “this needs to be fixed” isn’t helping anyone. So I believe those of us having this issue may also be having other similar problems. This problem started when I was using my iPhone 8+ which I recently (Dec 2022) replaced. I’ve been noticing that when I turn my phone off at night, messages do not come thru in the morning. I’ve confirmed that several times with my relatives. That should not be the case with technology this vetted. I’ve also noticed a massive increase in spam calls (yes Scam Shield has helped resolve some of those) and calls I expected are silent.My iPhone SE seems to be running software for which I can’t remove I notice the WiFi will be enabled although I disable it constantly, same with Settings>Touch ID & Passcode> Home Control, and Bluetooth I keep them off but when I leave the phone down they are re-enabled I believe that this problem is not something T-Mobile can fix because the spyware in its nasty ways co

1 year ago

searchless1First activity

asked in Android

How to copy ALL/BULK texts in a thread?

I am changing my phone and have HUNDREDS+ of texts with 25+ ppl. It would take several days to copy one at a time. PLEASE show me how to copy BULK texts.Apps?Videos???? T-MOBILE® REVVL V+ 5G.copy to google acct.

1 year ago

No1truckerFirst activity

asked in Android

double up on pictures

I have a One Plus phone. It has both T-Mobile Gallery and Google’s Photos app. seems like when I take a pic. or download a video or whatever both apps make their own copy. Is there a way to sync the two or do I have to delete one or the other?

1 year ago

Catherinethegr8First activity

asked in Other Devices

Sonon Move, Beam Pkay 1 not seeing 5g Home Internet wifi

Good Day! We recently moved to a rural area and needed fast internet. Purchased the T-Mobile 5g Home Internet. Great speeds for working from home! Our issue is all our Sonos devices and app. We have a Beam sound bar, Move and 2 Play 1 speakers. Sonos does not see the T-Mobile wifi. Tried creating just a 5Ghz and 2.4Ghz networks, no help. Changed password types, encryption type. No love… I Ethernet connected the Bean and good there. Yet if I take it off Ethernet, app does not see it. Any other workarounds? Figured I’d need to use another wifi router for the Sonos drives and create their own network.

1 year ago

ShelPFirst activity

asked in Android

Android: is there a setting for no notifications while driving

Is there a setting I can use to have android automatically shut down notifications while I am in a moving vehical?

1 year ago

BeachgirlFirst activity

asked in Android

Watch phone

Can anyone recommend a watch phone compatible with a Galaxy A71?? Mostly interested in receiving and masking calls and texts. Is there a monthly charge, like I have to pay for my Apple Watch? Thanks for your help!

1 year ago

magenta1580279First activity

asked in Android

Can't access voice messages on home phone using Alcatel go flip 4

I don't seem to be able to check for voice messages that are on my home phone using the Alcatel flip 4. I dial the home phone’s VM access code during the greeting, but the greeting continues and then goes into record mode. I found 2 solutions - turn on the dial pad sound in the Alcatel (that didn't help) and change the DTMF tone to 'long' (I don't see that option is available). Anyone else have trouble or can offer a solution?

1 year ago

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