It's been Lookout for as long as I can remember but you needed to have a certain plan or insurance/Jump add on to your plan to get it free.
You know this is basically a user to user site with moderation by a few non technical Tmobileemployees so if you want these employees to respond you need to provide location and the types ofphone that are being used.With all that said is they can look into the area to see if there's any issues and any known issues with any phone then let youknow.You're best bet is to contact T-Force through messenger on Facebook or Twitter to find a better answer.
They use to have it posted on the contact page but it's not there anymore. The only way to chat with them without an account is through social media.
All live chat according to the contact us page does through My-Tmobile unless you're using Facebook or Twitter.Community-2153
Bottom right of this forums homepage. If link is showing , live chat is available.I do not see Live chat on tmobile website? I do not see Live chat on tmobile website?
need to change credit card for auto pay
View or print your bill & payments Prepaid doesn't have detailed billing so you may not be able to print it.
This thread is over a year old so I bet that the issue has been resolved one way or another.dadon4ever wrote:Just call T-Mobile tell them whats up
I've had post paid accounts on Sprint and Verizon and it's the same way to cancel an account.
I'm actually surprised they don't have a Ruler in Rantoul with it being on a couple of majorhighways.
Actually the Ruler Stores are Kroger's scaled down, no frill stores butI can't remember if they sell gift cards.I know there's one off of Prospect by the Portillo's in Champaign.
Also if you're worried about your CC info you can always buy Tmobile gift cardsfor your prepaid account.I know you live in Rantoul but if you were close to a Kroger store you can buy them there and get fuel rewards points.
They only save your CC info if you're on auto pay but I would never use my debit card to make anon line payment. It's easier to get the fraudulent charge fixed than dealing with getting the cash replacedin your bank account.I have a legacy forum account that's separate from MyTmobile account and this is the link I use.https://support.t-mobile.com/content?filterID=all~objecttype~objecttype%5Bthread%5D
Is this for your MyTmobile account or for the support forum?When I sign into MyTmobile account I have to answer my security questions or Ihave an option to change it to a pin number being sent buy a text to my phone to verifybut this is for a postpaid plan so maybe they're changing the security on prepaid plans.
You need to call customer service to cancel a line.
What type of phone do you have, android or apple?To turn off group chats on Android phones, open the Messages app and select Messages settings >> More settings >> Multimedia messages >> Group Conversations >> Off. Once you've been added to a group chat, you're allowed to delete yourself from it. From within the chat, tap on More >> Leave Conversation >> How to leave a group text on your iPhone, iPad, or iPod touch - Apple Support
Contact T-Force using messenger in Facebook or twitter.
It looks like the OP had service for a couple of months so they missed the the return window and if this was a prepaidplan, they mentioned it was refilled, there would be no refund according to the T&C's.
According to the FAQ on the promo page , you will keep the credit.T-Mobile Offer Details https://www.t-mobile.com/offers/promotionaloffersWhat if I pay off my EIP early? You can always pay off your EIP early. You will continue to receive the monthly promotional bill credit for the length of the original EIP agreement.
I've been with Tmobile for close to 15 years and I'm on a 55+ family planthat I pay $60 a month including taxes for unlimited talk,text and data.Last year I was able to upgrade to the LG V30 bogo without adding a line andif I decide to pay off the phone early I still don't lose the promo.I don't plan on going anywhere else because I want a top of the line phone fora cheaper price. I don't use my phone as a status symbol and all I want is for thephone to do what it's supposed to do which is what the LG V30 does.
From My T-Mobile:Go to My T-Mobile and log in to your account.In the section that shows your BALANCE DUE and DUE DATE, select ON next to AutoPay to edit your AutoPay settings.Select Edit AutoPay Settings and then the desired payment method (credit card, debit/ATM card, or checking account).
What plan are you on? Tmobile hasn't offered loyalty discounts for a while and instead offera discount for enrolling in auto pay.
If you cancel your lease any remaining payments will become due.JUMP! On Demand
The only way you can return the phones are if you are still within the remorse period. If you're past the window you will need to pay the phones off and if you don't it will go to collections and go against your credit.
There's no direct Tmobile support email so if you don't want to use social media thenyou're going to have to call Tmobile.
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