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ParttimetomFirst activity
asked in International

International calls

Hi all,What’s the best plan to use internationally? 

2
T
3 months ago
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stronzoFirst activity
asked in Android

message prompt

can i  have different message prompt to one number than all the others ? 

4
F
Pillar
9 months ago
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Arthur1138First activity
asked in Android

pixel 6

Pixel 6 going straight to voicemail 

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gramps28
Pillar
7 months ago
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ShelbyeverittFirst activity
asked in Android

bill

I got a new line my phone that l did not order Shelby everitt

1
gramps28
Pillar
21 days ago
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hasancanFirst activity
asked in Coverage & Signal

SimLock

Hello,Purchased iPhone 13 from T-Mobile. Since I live in Turkey, my device has SimLock lock. Can anyone help me on how to remove this lock, please I am waiting for your help.

1
gramps28
Pillar
1 year ago
6
6urferFirst activity
asked in Android

2 year Phone payment

I bought a s22 phone about a year ago and been paying extra on a monthly basis added to my bill, could I pay off the second year in full so that my monthly bill goes back to my usual amount?

2
syaoran
Pillar
3 months ago
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sensenFirst activity
asked in Devices and orders

I need help.

Hello, t-moblie, can you do me a favor? I lost myipone12mini I bought on March 9, 2021, and it'sstill on the T-Mobile blacklist. I hope you can help me unlock the carrier lock of this device. This is very important to me. Thank you very much. My mobile phone IMEI is 353008117650594. Thank you from the bottom of my heart. I hope you can get help. Thank you.

1
gramps28
Pillar
1 year ago
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stevew00tRookie
asked in Accounts & Services

2FA in the real world

My wife and I share a T-Mobile account and both need to be able to access our stuff at T-Mobile. Right now my phone has the T-Mobile id in the Google Authenticator. How is my wife to access the account if I am not available?

2
S
1 year ago
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nkossFirst activity
asked in Other Devices

email monthly bill

I am on auto pay, but I used to receive a notification email about 2 weeks before the due date. For some reason, these emails have stopped and I can’t figure out why or how to turn them back on. Any help?

2
N
5 months ago
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MicheleBelleFirst activity
asked in Plans, Features, and Billing

Problem with your new terms of service

I have heard and you have confirmed in response to other users that T-Mobile’s Terms Of Service Agreement will be imposing a fine of thousands of dollars per incident, if the user texts or shares content YOU don’t agree with. That is not acceptable. But you said it was not against a normal user just businesses and mass texts. Although that is not clear in your TOS and still means we are also under the same rule IF you decide to implement it. Seeing everything going on with the news media, social media falsely pushing lies and even socially engineered  attacks and compliance, I am sorry I don’t trust that T Mobile will do the right thing. Don’t get me started on the lies surrounding covid, and other politicized events.   My question is this are you going to modify the wording so the average person feels safe or is half of your users going to drop you once they realize the power you have taken for yourselves?   Another question I am not sure if this is speculation or not, but they said y

4
gramps28
Pillar
2 months ago
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solcocoFirst activity
asked in Accounts & Services

Try it… They won’t let you opt out of data privacy or marketing notifications

 Looks like we got our wires crossed. We weren't able to process your request at this time. Please try again later. This is the message when you try to open Update marketing preferences page. So I keep getting spam texts and emails for things I don’t want!—On the Manage Do Not Sell Or Share page, there’s:“Third parties also share data with T‑Mobile for use on the Magenta Advertising Platform, T‑Mobile’s advertising platform. If you'd like to restrict the data the Magenta Advertising Platform uses from third parties, you can opt-out here.” Guess what? Clicking here doesn’t work, it’s not a link! I guess all those other companies feasting on my info too huh. —If you have any luck turning everything off congratulations otherwise we should get discounts for our data being used to make T Mobile $$$. If it’s just me then sorry but I need my discounts this is a shame. Fix your site T-Mobile!

1
gramps28
Pillar
1 year ago
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Beaver2000First activity
asked in Apple

sim card

I damaged my iPhone and am waiting for the replacement. I have an iPad that is linked to T-Mobile account. I put the SIM card from damaged iPhone I’m iPad how do I activate it?

1
gramps28
Pillar
1 year ago
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LigalBFirst activity
asked in International

Prepaid program with no details

Hi :)I paid for the pre-paid program and I can see the charge in my bank account but I have no details and no Idea how to use it. I live outside of the USA so I can’t call the supportSomeone please can help?  Thank uLigal

1
gramps28
Pillar
2 months ago
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Jallison2415First activity
asked in Accounts & Services

confused

When I signed up last month the rep told me that I didn’t have to pay any up front money but then told me i needed to pay 109 dollars which would be credited back to me. This money I paid does not show anywhere on my account and no credit was issued. I talked with someone at support and they couldn’t find it either. Where did it go?

2
R
4 months ago
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ASDFirst activity
asked in Android

Car speakers won't play for Google Maps (Galaxy S10)

I am connected via Blue Tooth to my Mini Cooper and it will allow me to take calls or make calls via my car.  However, when I use Google Maps, the sound doesn’t come through the car speakers, only my phone.  Any suggestions?

3
P
1 year ago
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jmcobbsFirst activity
asked in Apple

Returning old phone after upgrade

What should I do to my phone before I return a device after upgrading. Other than Turn off Find My Phone? Erase apps? Delete information?

1
gramps28
Pillar
3 months ago
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debrotaFirst activity
asked in Android

I bought a new phone (not from T-Mobile), how do I tell T-Mobile?

I bought a Nokia 2780 flip phone.  It’s working on my T-Mobile account, but T-Mobile thinks I have a different model of phone.  How do I tell it my new phone model, IMEI, etc.?

1
gramps28
Pillar
5 months ago
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sstxFirst activity
asked in Apple

Any way to add a line for a Straight Talk phone that hasn't been activated?

18 months ago on vacation, I bought the cheapest iPhone at Walmart to use as a backup camera. I never activated the Straight Talk phone service, basically just used the phone as a camera. My understanding is that I have to activate it and use it for some period of time before I can request it to be unlocked.My question is, is there any way that T-Mobile could get around the Straight Talk activation requirement so I could add the cheap phone to my other three family lines? Thanks in advance.

2
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9 months ago
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mark11First activity
asked in Apple

bill

When i pay off my device will my monthly bill go down..

1
gramps28
Pillar
24 days ago
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MelovibeFirst activity
asked in Apple

Iphone 7 Unlock

Please Unlock my Iphone 7, imei 355826087659966

4
syaoran
Pillar
28 days ago
I
Iphone 11 pro max unlockFirst activity
asked in Device unlock

iphone 11 pro max unlock issue

Trying to get one of my devices unlocked by Tmobile. Iphone 11 Pro Max. This line was activated 4 years ago with an iPhone SE. Once that device was paid off we upgraded to an IPhone 11 Pro Max. IPhone 11 was paid off as well and the damaged, so we filed a claim and obtained a new one through insurance at an apple store. Now we are trying to get this device unlocked by tmobile to port number and device with another carrier. I have talked to tmobile for over 1 week now and I get different answers on getting device unlocked. I'm told the request has been sent in and it will be unlocked that day or next or 2-3 days. Last answer was that the device shows that it hasn't been used more than 40 days and can't be unlocked, bur device has been used for over 1 year and they can confirm that, yet that error is preventing the phone to be unlocked. Has anyone had this issue? If so, what was the solution? Tmobile can't unlock it, I can't unlock it through app or website or device. 

3
gramps28
Pillar
1 month ago
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michaeljayFirst activity
asked in Apple

bill

Why is my bill $55.00 when I have auto pay ? 

5
gramps28
Pillar
10 months ago
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Louie1206First activity
asked in Apple

Emergency Help

I have seizures and I can’t afford the medical alert system every month because it’s to expensive is there an app that I can download that I will alert 911 in case I have a seizure. 

3
gramps28
Pillar
1 year ago
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ChinadollzFirst activity
asked in Apple

spam text or real

  With so much spam out there no way to tell when it’s real anymore. 

1
gramps28
Pillar
1 year ago
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crandellma81First activity
asked in Android

google pixel 7 glitching

As of yesterday, my google pixel 7 has started glitching and getting hot.  While trying to use an app, the screen will start to glitch and turn on the flashlight, kick me out of my email, bring up rando apps.I have updated, deleted apps, factory reset, and i have no idea what else there is.  No water damage, no physial damage either.

3
gramps28
Pillar
7 months ago
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