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Samsung, OnePlus, LG, and more!

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2276 Discussions
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bigmac627First activity
asked in Android
Galaxy S21 data issues

Is anyone having data issues after the latest update for the Galaxy S21.  Since the update, my phone keeps dropping from 5G to E.  T-Mobile tech support reset my network from their end and it seemed to work the rest of the day but started again the next day.  

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2 years ago
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JsparksFirst activity
asked in Android
T-Mobile Backup your photos pop-up

How can I disable/remove the T-mobile pop up I’m getting asking “Backup your Photos” 

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2 years ago
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mathprofFirst activity
asked in Android
Galaxy S22+ Problems

Anyone else having the following problems:Bluetooth stops working in the middle of a phone call. Google maps app freezes while using Driving app?If so, were you able to fix them, and how did you do it?

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syaoran
Pillar
1 year ago
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Zanne ZanneFirst activity
asked in Android
closed caption revvl v 5g

How can I turn off closed captioning ?

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gramps28
Pillar
2 years ago
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PureFirst activity
asked in Android
App Exchange Not Working

My App Exchange does not work and I’m trying to figure out why.  I hit the Get Started and it starts doing its thing and then I get this Error Messages: Failed SOC Check Unable to get SOC Information 213. I check the Preflight Progress, and all checks except the SOC Check. Also this morning, I’m having issues with my App: Service Unavailable.  F451: Uh-oh looks like we have our wires crossed.  Try again. Anyone else having these issues? I have the Samsung 22+

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1 year ago
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rudeeboi1016First activity
posted in Android
Photos uploaded in storage saver with pixel 6A counting against allotted storage

I asked this over on Google photos, question board as well, but so far haven't received a response. I have recently had some photos and videos that I uploaded with my Pixel 6A to Google photos under storage saver quality count against my overall Google drive storage, but other photos uploaded with my Pixel 6A don't count against it. Has anyone else been having this issue? For context, With my Pixel 3A all photos uploaded to Google photos with quality saver where not counted against my Google drive storage. I can't imagine Google changed the policy for the pixel 6, or?

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f1vefour
2 years ago
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spikespencerFirst activity
asked in Android
Safe to Update to Android 12 OnePlus 9 5G?

I had to downgrade to 11 back in May after the forced update to 12 in April. I keeps telling me that the update that I had to downgrade from LE2117_11.C.16 is available but I see that the OnePlus Pro 9 users got the update to 19. Is the same true for the non-Pro devices? Is it as buggy as it has been for the OnePlus Pro 9 users? Does Microsoft InTune work with it?

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syaoran
Pillar
2 years ago
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KalemdarFirst activity
asked in Android
oneplus 7t pro McLaren

when will android 12 come? Why is there no information when I look here? 

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Community Manager
1 year ago
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SecinvFirst activity
asked in Android
Outlook Contacts not syncing with Pixel 6A

I recently purchased the Google Pixel 6A from T-Mobile, and all is well, but my outlook contacts are not syncing with my contacts in my Pixel 6 A. Can someone assist with this task? My blackberry Key2 (Android) has no issue with syncing the contacts. Thanking everyone in advance,Stephen

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2 years ago
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jason2695First activity
posted in Android
Is the Google Pixel 6 better than the Samsung Galaxy S21?

Both companies are good at producing powerful handsets and it will really be difficult to say if the pixel 6 will be better than the s21.The pixel 6 is rumoured to have an amoled display, will surely run on the lastest android, will have a chipset based on 5nm technology, an Octa core cpu and 50 MP, (wide), PDAF, OIS8 MP, f/3.4, (periscope telephoto), 1/4.0", PDAF, OIS, 5x optical zoom16 MP, f/2.2, 107˚ (ultrawide), 1.0µm camera. From these specs that the pixel is rumoured to have, the s21 will still be worthy device to go for. The only thing the pixel might try to make better in the 6 is the camera which they never disappoint.From the specs of the s21 it will still be a better phone than the pixel 6.For us to be able to determine the better drvice between these 2 two devices lets wait for the pixel 6 to be launced so we can get specs of it.

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gramps28
Pillar
2 years ago
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rudeeboi1016First activity
asked in Android
Android 13 Pixel 6a

Have any other Pixel users received the Android 13 update that came out yesterday. I have a Pixel 6a and haven’t been able to update yet. I mentioned in another post that T-mobile doesn’t seem to recognize my phone, so I am curious if that is part of the issue or if T-mobile is just slow rolling Android 13 out to other pixels too. 

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syaoran
Pillar
2 years ago
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RadinFirst activity
asked in Android
Lg G8 Android 12

I asked about updating Lg 8 to android 12 from T-mobile, but they do not respond to their users, they do not contact in any way. Is it worth wasting time and nerves on this company if it can't answer a simple question?

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Pillar
2 years ago
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StanleyMarkhamFirst activity
asked in Android
Galaxy zFold 4 internet not working, is there any driver or software to install?

Hi T-Mobile experts, I ordered 2 weeks ago galaxy z Fold 4 and when I received, after unboxing i tried to set it up. It asked me to connect to the Wi-Fi when I tried to connect it failed. its been 20th time it still doing that with me. I’m really worried about it because I want to return or refund. help me any solution please before return or refund.😀

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F
Pillar
2 years ago
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vlymtngrlRookie
asked in Android
app issues

Since the last update I have had app issues, I get a message saying "Something is not quite right here. Unfortunately the tmobile app is not avai6at this time due to technical difficulties. Please try back later." I can log in on the website, just not the app.

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4 months ago
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magenta9793707Rookie
asked in Android
How do I get rid of the survey feedback pop up?

T-mobile. Why? Why? Why? Why does your site keep asking me to fill out a survey literally every 2 seconds? I have clicked 'maybe later' and 2 seconds later, it pops back up. This is making navigating your website pretty much impossible. Why? I've even clicked and left my feedback thinking it would rid me of all this pain. But nope, every 2 seconds. Why?Why? 

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Pillar
2 years ago
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cvendl01First activity
asked in Android
Power Cord for Galaxy S22

Hello, I just got a new Galaxy S22 phone and discovered none of my Android power cords from an older Galaxy phone will fit the new phone. This seems odd to me. Is it a marketing thing? A revenue thing? Why would Samsung change to size of the power inlet on the phone?To make matters worse, the cord that came with the new phone is useless by itself. There was no block needed to charge the phone in an electrical outlet. There was no USB side on the cable to plug in. There was literally no way to charge the phone with the equipment that came with it. You are required to go out and purchase more cords if you ever want to charge this phone. How can Samsung get away with this?It’s like buying a toaster without a way to plug it in. Useless! Frustrating! And it pisses me off. Samsung should be held accountable.

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syaoran
Pillar
2 years ago
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Yahir JuarezFirst activity
asked in Android
Direct Carrier Billing

I Have been having peoblems using my Direct Carrier Billing, and I would like to know as to why this is happening. It worked perfectly fine before. I would also appreciate it if you tell me how to fix iit.I have the netflix on us thing by tmobile and an expert said that i could not use these two features together. But before this it all worked perfectly fine. I was able to use each of these features without any problem pls help me. I really apreciate it. 

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K
1 year ago
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881First activity
asked in Android
App not working

I cannot access one of my apps that’s worked perfectly in the past.  I get a message saying the app ‘has stopped’.  I uninstalled and reinstalled but continue to get same error message.  Any ideas?

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8
2 years ago
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wogeboyRookie
asked in Android
Revvl 5G (T790w) stuck on android 10?

Greetings,  My wife has a REVVL 5G (T790W) with android 10.Software shows 6B6TUMT0 version. (may 2020) I have tried to use the software update in settings but it keeps showing that phone is up to date?Do I need an active T-mobile sim for phone to update? or manual update via odin etcThanks 

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2 years ago
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cheesedoffFirst activity
asked in Android
Android 11 for galaxy a20

Your website claims that the latest update for this phone qas in 2019, and lists android 9 as the latest version. I am currently using android 10 on this device so that information is really old. the problem with this info being old is that your mods simply refer to this old update to answer update questions. All the other carriers released android 11 for the a20 last year. India t-mobile released android 11 for this phone in august of last year. we were promised 2 updates for this device, and it began with android 9. the last upsate i got was april 14th of this year, and it was a security patch A205USQSBBVC1 march security patch. I would like an explanation, and not simply a link to this outdated update page. Thank you for your time

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2 years ago
BugPlusWont
BugPlusWontSpeaker
posted in Android
T-Mobile retroactively removes status updates related to software updates

The company T-mobile has removed the page for tracking Android 12 Development for the OnePlus 7T Pro I made my purchase decision with the promise that T-mobile would be able to handle updating the phone to the software that the manufacturer has already finished working on. A year later, and they've taken down the page for the OnePlus 7T Pro, seemingly throwing in the towel on this project and those customers. Remember, never buy a product based on future promise, because even if T-mobile promises on a website that this phone will get Android 12, they'll just 404 that page when satisfying their customers is inconvenient compared to making money. 

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1 year ago
TheBigGuy
TheBigGuyFirst activity
asked in Android
camera fails to open on my Samsung A32

My camera says it fails to open when I go to camera to take a picture on my Samsung A32 

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Pillar
2 years ago
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mr_l84Speaker
asked in Android
Does the Google Pixel 6a have a 3.5mm headphone jack?

When I look at outside information it says the Google Pixel 6a doesn’t have a headphone jack:Digital Trends article:Does the Google Pixel 6a Have a Headphone Jack?Of all the new upgrades Google mentioned for the Pixel 6a at Google I/O 2022 — including the Tensor processor, longer battery life, sleeker design, and robust camera features — it left out the headphone jack. But when I look at the specs on the T-Mobile website it says it does:New Google Pixel 6a: View Prices, Specs & Colors | T-MobileBattery Description 4306 mAH Ports 3.5mm, USB Type-C Connectivity Wi-Fi 6 (802.11ax) and 6E (6GHz) with MIMO, Bluetooth 5.2, NFCWhich is true? Or does only the T-Mobile version come with a headphone jack?

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gramps28
Pillar
2 years ago
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SuperFartFirst activity
asked in Android
New SIM card in same phone

I started to not get all of my texts from certain contacts, so I called customer service at T-Mobile and they said that customers had been experiencing this and that I needed a new SIM card. I have the new SIM card, so what's going to happen when I put the new SIM card into my same phone? Will everything transfer over, how do I do this?

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2 years ago
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madhatter0First activity
asked in Android
Text not being delivered

My husband has a Google Pixel 4a phone. He recently lost his new one and got a new SIM card put in his older one. Since then, when I try to text him, the status says Sent but not Delivered, and he doesn’t receive the texts. He can receive texts from other family members, and other numbers, and my texts are received by others, just not by him. Is there a way that he could have inadvertently blocked my texts? I can call him and vice versa.

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R
1 year ago
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