Apple

iPhones, iPads, and Watches

  • 1,108 Discussions
  • 3,230 Replies

1108 Discussions

B
bazzzzz5First activity
asked in Apple

spam

getting too many spam calls 

3
drnewcomb
Pillar
6 months ago
M
mlkirch77First activity
asked in Apple

how to answer a text from t-mobile

Received a text from T-mobile - said they were changing my account to online only. I never agreed to this, when I signed up, we specifically agreed to written bills. What good is a contract if they change it without consent?

3
syaoran
Pillar
6 months ago
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PapFirst activity
asked in Apple

bluetooth

Is anyone having trouble with your Bluetooth connecting to HP printers? Mine did until about 30 days ago. Now it does not.

3
F
Pillar
6 months ago
G
GeneneFirst activity
asked in Apple

IPHONE 13 pro max not recognizing SIMS Card.

My son received a message one day stating that his phone did not have a SIMS Card in it, although he has never taken it out. Ever since, he has to use his email to send messages. He has a IPhone 13 Pro Max. He has tried to take it and put it back and everything. This happened a couple weeks ago.

3
F
Pillar
7 months ago
M
magenta6843706First activity
asked in Apple

S138093760

Tracking number

3
R
7 months ago
S
SantinoFirst activity
asked in Apple

my tmobile i phone 15 pro max

I’m very not happy with my purchase I need my money back but I tried to call costumer service for the last 3 day and I jus keep waiting and not answering from the operator 

3
gramps28
Pillar
4 months ago
S
startedwithasmileLearner
asked in Apple

Does T-Mobile have any "perk" for customers when they need me to spend a fair amount of time addressing?

T-Mobile completely screwed up my JOD iPhone 15 Pro upgrade, and they created a NEW line on my account, and applied the new iPhone 15 to that. I saw the new line come up today so I Messengered them and was told the new line was removed, however a comment was made my iPhone 14 wasn’t applied as a trade-in. So I called in and sure enough because it was under the “new” line and not the actual working line, the only way to fix is to go into a store have “return” the iPhone 15 and then process a JOD against the correct line. Going to a store, standing in line, and getting the staff to understand the issue/correction is a ton OF MY TIME. I told the CS agent this, and all I got was sorry. I was really surprised I didn’t get “We’ll wave some payments, or whatever...”. I absolutely hate when a companies mistake lands on the customer to fix…...

3
F
Pillar
7 months ago
L
LostspaceFirst activity
asked in Apple

SMS Text

How do you allow your phone to receive SMS text? 

3
H
Community Manager
7 months ago
T
turtlepower72First activity
asked in Apple

Carrier freedom question

What happens if I don’t pay my previous carrier with the money provided by TMobile? Will they only send me to collections? Or will there be other consequences?

3
T
8 months ago
S
SergKasFirst activity
asked in Apple

Iphone 15 pro

I am interested in purchasing an iphone 15 pro, or rather even two for myself and my wife We have a prepaid plan of 80 dollars + TAX. And so I would like to know something:- Can we buy the phone for the full price without changing our current plan?-will you unlock the phone in this case or is it pointless since it supports E-sim?-Will I be able to use it in another country?

3
gramps28
Pillar
7 months ago
W
Winters14First activity
asked in Apple

Info transfer from iPhone to android

Is it possible to transfer android info to Iphone?  I’ve entered just about everything manually, for other things can I  a cable/wireless transfer?  If so, will that affect the information I have imput manually such as duplications or totally wiping out the info that’s already?Thanks

3
W
7 months ago
A
aminsolimanFirst activity
asked in Apple

carrier lock on iphone 13 pro max

i recently had a relative buy me an iphone 13 pro max and i had it shipped to egypt and turns out it’s sim locked and i can’t use it here and i have slim chances on shipping it back to america in one piece so i have no idea on what to do now and i can’t contact T mobile so if anyone could be of help i would really appreciate it 

3
F
Pillar
6 months ago
N
NusimaFirst activity
asked in Apple

iphone11 custom voicemail message

My iPhone11 reverts to the standard message. I have a great recorded custom message and want to use it. WHY can’t I?

3
F
Pillar
4 months ago
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NNMMDMFirst activity
asked in Apple

Apple magic mouse

I recently replaced my T-Mobile gateway with a new T-Mobile Geteway of the same model (because of weak internet signal). It has been a disaster with our two HP wireless printers. We had to set up a separate network for the printers; this works on one printer only. I say all of this in case it has a bearing on the current problem. I have a Magic Mouse that I use with my MacBook Pro. Just recently (since the Gateway change), I have noticed that when the mouse is turned on, my MacBook internal trackpad will not work. If I turn the mouse off, the trackpad will work. I have tried restarting, re-pairing the mouse, pushing computer keypad buttons simultaneously (as suggested by some Apple articles), all to no avail. Since I have spent hours on the phone with (1) T-Mobile and (2) HP, without any success, regarding the printer issues, I hesitate to begin that process again with the mouse/trackpad issue. Any suggestions would be appreciated. 

3
N
2 months ago
K
Krayburn02First activity
asked in Apple

iphone 15

Does anyone know when you can preorder or get the iPhone 15? I’ve seen it will be available in stores starting September 22 but wouldn’t they have a preorder by now?

3
D
8 months ago
C
Connie123First activity
asked in Apple

Iphone left on American Airlines plane help baby pictures on phone

My daughter with baby traveled last week to other grandparents and left her phone on plane last week. She immediately knew she did this and called American Airline desk and they had it. She filed a claim but they still have not returned it. This was in CLT.  Not sure how long to wait before reporting it lost. Is there a way to tell from my T-mobile account if the pictures from her Iphone are in the cloud? That is the most important thing. 

3
syaoran
Pillar
7 months ago
K
KyGuyinSoCalFirst activity
asked in Apple

getting wifes voicemail on my phone

my family just recently moved to T-Mobile, we all have the new iPhone 15 and we are all on iOS 17. We have noticed that sometimes voicemail messages meant for one person end up on another person‘s phone. For example, I got two voicemail messages that were meant for my wife on my phone this morning. How does this happen, and how do we stop it? 

3
Y
6 months ago
P
paulpasacretaFirst activity
asked in Apple

print text history

So, my Dad passed away last year. :( i really wanted to print out my text history with him.is that possible?? i hope so!

3
gramps28
Pillar
7 months ago
M
Marcel86First activity
asked in Apple

Why am I being charge for my own device>

I’m using my own device/ phone. Checking my bill before doing a payment, I realized that T mobile is charging me as if the device was theirs. 

3
H
Community Manager
2 months ago
J
jameslacey6First activity
posted in Apple

Why Risk Losing Us as Customers?

A couple of friends just switched to T-Mobile. They ended up getting two new phones and a good plan for seniors.As existing customers, there doesn’t seem to be any special offers that can help us at least upgrade our iPhones. Verizon is offering us two new phones to switch. I prefer not to, but why would we not switch since their plans are similar and we would upgrade to new iPhones?And we all know some folks get phones for free…Seems illogical to lose us as customers. Does this make sense?

3
tidbits
Pillar
5 months ago
S
Sarahjbrock83Novice
asked in Apple

cellular data connection not working

hello t Mobile i have a problem with my data cellular connection i have tried everything i can think of turning airplane mode on turning off my phone and turning it back on and turning off the airplane mode off turning on the mobile date connection still nothing can it the sim card that is not working or the data cellular connection that is not working 

3
H
Community Manager
2 months ago
N
NgominhkienFirst activity
posted in Apple

hello

i want to unlock my iphone network.IMEI number: 358057913375505

3
gramps28
Pillar
6 months ago
A
Arod23First activity
posted in Apple

insurance

I have 360 and t mobile doesn’t want to send me a replacement phone

3
F
Pillar
6 months ago
W
WarbbFirst activity
asked in Apple

Adding a new phone to an Apple iWatch

My daughter has an iWatch with cellular and I’m getting her an iPhone, how can her new phone have the same number as her watch? I have tried to get the answer and also tried to added it online but the online option is for the phone to get a new number.

3
gramps28
Pillar
7 months ago
I
ip15proRookie
posted in Apple

iphone 15 pro -white, still backordered? what's your estimate shipping date?

mine is 10/11 - 11/06, quite big date ranges

3
F
Pillar
6 months ago
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