Talk about your T-Mobile ID, online account management, and all things online.
- 73 Discussions
- 343 Replies
I was a Sprint customer.I cannot login to the Tmobile website.. i get routed to a Sprint sign in page and it says my account closed after i sign in.I prefer to use the website to download bills, etc.However the Tmobile app works fine. Also I get many ‘timeout errors” on login and this Community.
Hello,DDoes anyone know if T-Mobile is still storing a "phonebook" of our contacts like they used to? And if so, where might I be able to locate it?IIt was very useful to lookup a phone number that I had long since deleted on my phone, but I had always relied on the T-Mobile stored contacts to find my compilation of my phonebook or contact list. Best,Joel
I have a chromebook with mobile internet service, and have had it about a month. I have my account number, but to be able to access my account online, or even pay my bill I have to be able to input a Tmobile phone number, and I have not been given one! I tried calling customer service more than once and they are not helpful at all!
For many months I have been using a program written in Python to send:(1) Text messages to a T-Mobile phone,(2) Text messages to an AT&T phone,(3) Email messages to an email account.As of 5 days ago (7/8/2023) the T-Mobile phone no longer gets any texts but the AT&T phone still gets all texts and the email gets all messages.I have experimented with sending text messages to the T-Mobile phone from email accounts and those are received by the phone. I do this by emailing a message to ##########@tmomail.net. That is the same way the Python program sends texts.
How can I do it if my brother doesn't allow me to put my name on the equipment that I'm using and the service as well?
More than 10 years ago, the name of the phone I am currently using was in my name. What happens if my brother does not allow me to name the equipment and service I am using? Should I look for a Lawyer to help me put my name back?
Hello, a year before i created an account for buying an esim but i did not used it for long time and it has been deactivated, now i want to buy a new one esim card with the same email address but it impossible. How can i remove the connection between my email and the old number ?
From Tmobile.com, under My account dropdown, there is Account Activity. Here you can see payment history. It shows the date, phone number / line, and description of payment, but the amount to the right for nearly all payments just shows “-”. It used to display the actual amount.How can we make Tmobile aware of this issue so they can fix it? It’s been broken for several months.
My account was due $135 so i paid off $37.95 on May 21st, I am just now trying to log back in to pay the $97.05 remaining bill. I can login to my account and put the verification code in perfectly fine, but then it keeps showing me this screen telling me to Connect my Phone Number to my TMobile account. This is where i’m getting confused, whenever I type in my phone number it gives me a popup saying “Please verify your 10 digit T-Mobile phone number is correct”. I am infact typing in my phone number correctly so i have no clue why it keeps saying this and preventing me from accessing my account fully. Please help
Trying to remove a few time periods selected on Family Allowances Limit device access times on our kid’s phones. Always get an error for about a month now. It used to work, but now they are stuck being limited during those times.https://my.t-mobile.com/account/profile/family_controls/allowances/dashboard Error Message:We're having some trouble.Your request did not succeed. Please try again. Current SettingAttempted New SettingError Message
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