Android

Samsung, OnePlus, LG, and more!

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2155 Discussions

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TunerSteveFirst activity
asked in Android

How do I get rid of the Left Page

I like my home screen blank and 1 page.Ever since this forced update now I have a page to the left that shows Google / Tmobile news and searches.I dont want it at all. And I cant find any way of disabling it.

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9 months ago
tmo_mike_c
Community Manager
tmo_mike_cCommunity Manager
published in Android

New OnePlus N200 5G!Blog

OnePlus brings the best blend of affordability and features you love, with their latest device. The next in the N-series is taking features within the family another step further. More than One(+) reasonsThe OnePlus N200 5G’s 1080 x 2400 Full HD+ screen behind Gorilla Glass gives you a beautiful and solid display. Take advantage of photo ops with the 13MP rear-facing camera, and show off your photography skills. With a 16MP front-facing camera, you can take epic selfies anytime you want. Share your awesome pics and videos with friends using Near Field Communication (NFC) with their compatible device. Share your pics on social faster than ever with the N200’s 5G capability anywhere you’re connected to T-Mobile’s 5G network.Key features6.49” FHD+ Display16MP FF cameraFast Charging32GB Internal storageNFC capable5G capableGet YoursThe OnePlus N200 5G is available for T-Mobile and Metro PCS customers on June 25, 2021. You can talk about it here in the comment section below. This device wil

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1 year ago
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mr_l84Speaker
posted in Android

Pixel 3a XL screen died. Where to fix?

My wife’s Pixel 3a XL got dropped and now the screen won’t turn back on. We’re trying to find repair options.We tried using Repair - Google Store but it won’t accept neither the IMEI nor the Serial number saying, “Your device wasn't found. Make sure to enter the case-sensitive IMEI or serial number correctly, and try again. If you can't find your IMEI or serial number because your phone won't turn on, Contact us”So we tried Ubreakifix, but they want us to ship it to them by dropping it off at a UPS store. But there isn’t a UPS store anywhere near us.Any thoughts?

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10 months ago
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Kellysbabe2008First activity
asked in Android

Unable to open links

I just got a new revvl v+ phone and when I get a text message with a link in it I can't actually use any of the links. I can only copy the whole message and not just a part of it. Is there a setting I can change to be able to click the links? I went into the advanced message settings and can't find anything.

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2 years ago
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nvs01First activity
asked in Android

Unable to perform software update on Galaxy s22 Ultra

When trying to perform a software update on my Galaxy s22 Ultra I consistently get the following message:Couldn’t download updateThe server has reached its daily download limit. Try again later or update using Smart Switch on your computer. Tried to reset the cache partition and rebooting with no success. It’s been happening for nearly 2 weeks now. Have attempted to update via wifi and through the tmobile network.

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1 year ago
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TimmyFirst activity
asked in Android

revvl v +5g bluetooth

I have two REVVL V +5G phones and neither will connect to my car via bluetooth. Phone paired to Lincoln o.k., but when I try to play Amazon music, it will play for a few seconds, then the car says it has an unstable connection. The phone then says an untrusted device wants to access the phone and asks if I will allow the car permission to view phone and contacts, which I do. Then the cycle starts again. The car uses SYNC3 and all prior phones worked fine, ar has no “line-in” jack, but can a usb port be used somehow?

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9 months ago
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Edward75Rookie
posted in Android

Oneplus 8T and Android 12 issues

I just recently got the update push. Where to start.1) I had to search to figure out how to turn off vibrate with each word swiped on any texting box; when I never had such a thing active before.2) Photo Gallery, now I have to click two delete buttons to delete a picture verse only once before. Also I dislike it's not in album view everything I load the app like it was previously.3) I now have issues trying to connect Netflix to my TV, on average 5+ failures and over 10 minutes wasted; 3 evenings in a row now4) when I try to pull down notifications, if I don't use the top most left, it almost always pulls open "Never Settle" which I could do without regardless.  

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1 year ago
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JadawinFirst activity
asked in Android

Samsung Galaxy XCover6 Pro // Samsung Galaxy Xcover Pro 2 availability for TMobile?

Is there a schedule of availability for and from T-Mobile in the USA for the Samsung Galaxy XCover6 Pro, also known as the Samsung Galaxy XCover Pro 2, released 2022-July-13?I see that it has band 41 for 5G, band 12 for XR 4G LTE, Bands 2, 5, 4 and 66 for 4G LTE...even covers 3G and 2G bands, so it SEEMS suitable for TMo to me, but I’m just comparing screens of data. :)I also see that it’s selectable from https://www.t-mobile.com/support/tutorials/devices//samsung so, I’m hopeful. :)If there’s somewhere I can find information like this as a non-employee user, please educate me! 

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1 year ago
ariklin
ariklinFirst activity
asked in Android

Conditional Call Forwarding No Longer Working

About a month or so ago my conditional call forwarding for unanswered calls stopped working.  I have had it working for years and was able to send them to Google Voicemail to handle.  I did nothing and one day I noticed it no longer worked.  I have tried the GSM codes, the call forwarding on my phone, etc and get modem_err or other error codes.  I can still forward unavailable or busy calls it is only the unanswered that doesn’t work.  Anyone else have this issue and been able to solve it?  

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1 year ago
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Kimberly989First activity
asked in Android

Why is Tmo the last major carrier to release Android 12 for the $1,800 z fold 3 and doesnt bother to resond to customers inquiring about it.

I need the Android 12 update for my $1,800 galaxy z fold 3 phone that Verizon and at&t have already given to their customers, but what is even more unbelievable is that T-Mobile does not even bother responding to their customers that bought the $1,800 phone. WOW!!!  Looks like we were loyal to the wrong carrier guys. Lesson learned.

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2 years ago
214DE
214DEFirst activity
asked in Android

I don't receive text messages I send to myself since February

I receive text messages from others.Others can receive text messages I send to them.However, I don’t receive the text messages I send to myself since February.Has a recent TMobile update changed something that prevents receiving my own messages?

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10 months ago
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PriyankRookie
asked in Android

My phone is connecting to Edge

my phone suddenly stopped getting 4g/5g network. it is showing Edge connection only. Did restart, reinsert sim and other things...non worked

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gramps28
Pillar
1 year ago
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vlymtngrlRookie
asked in Android

app issues

Since the last update I have had app issues, I get a message saying "Something is not quite right here. Unfortunately the tmobile app is not avai6at this time due to technical difficulties. Please try back later." I can log in on the website, just not the app.

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Bedgood
29 days ago
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therealexRookie
posted in Android

T Mobile should issue refunds for the Revvl 5G

The Revvl 5G blocks a number of important apps from running in the background, such as Life360 and WheresMyDroid.  This, even though they are listed as NOT being battery optimized and should be allowed to run.  The OS lets them run for about an hour, then shuts them down.After fighting with T-Mobile, trying a million different “solutions” (none of which worked) and also trying to work with Life360 and Where’sMyDroid, I finally gave up.  I paid to get the screen fixed - which had cracked DESPITE being in an Otterbox and having a screen protector (last time I buy an Otterbox, what a waste).  Just to make that clear - I got it fixed, which means they sent me a new phone.  Exactly the same problem.  So it wasn’t because my particular phone was faulty.I got the Galaxy A52.  Immediately, everything just works.  No problems.  No hassles.  No idiocy with tweaks that don’t work.THE REVVL 5G IS A DEFECTIVE PRODUCT.  I’m furious that I had to waste over $200 to find that out.  T-Mobile should do

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10 months ago
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jondoe297Rookie
asked in Android

No mobile network on Samsung Note 20 5G Ultra

I’m not getting mobile network on a brand new Samsung Note 20 5G Ultra from T-mobile on 5G, 4G LTE, or 3G. I still am getting data on these bands but have zero network bars (greyed out with an X).I only see mobile network bars on 2G (EDGE). I can only make a phone call from 2G.Additionally, WIFI calling does not seem to be working even though it’s enabled on the device and my E911 location is set on tmobile.com.Any ideas?

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gramps28
Pillar
3 years ago
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kkramerFirst activity
asked in Android

No MMS after switching Verizon Galaxy S7 to T-Mobile

Hello, I switched to T-Mobile from Verizon 5 days ago. I have a Verizon Samsung Galaxy S7. Ever since I switched to T-mobile, I have been unable to send or receive MMS. At first, I also had no mobile data, but switching my APN to settings I found on this forum allowed me to have data.I have spoken to 5 or 6 reps, and none have been able to solve the MMS problem. On my most recent call, I was told by the T-Mobile rep that it is impossible for me to use my phone on T-Mobile and that I have to purchase a T-Mobile phone. However, none of the other reps have said this and I was certainly not told this when switching to T-Mobile last week.Does anyone know how to get MMS working? If the last rep is correct and T-Mobile lied to me about being able to use my current phone on their service, I'll probably just switch back to Verizon because this has been so frustrating.Thank you!!

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3 years ago
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tcolquetteFirst activity
asked in Android

Voicemail to Text stopped working

I have a Samsung S8+ (SM-G955U1) and I had to do a reset of the phone.  Now, my Voicemail to Text has stopped working.  I get the voicemail in the Visual Voicemail app, but the transcribing does not happen.  Is there a setting i need to redo?

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1 month ago
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harshad1984First activity
asked in Android

VZW S5 SM-G900V to use on T-Mobile

Hi All, I have a VZW Samsung S5 phone and I am trying to use T-Mobile sim on it. I am able to make/receive phone calls and text but data does not works. I called t-mobile customer support and they asked to setup the APN as per below settings which I did but it still does not works. If anyone can help me on this issue it will be greatly appreciated. Thanks. Name: T-Mobile US LTEAPN:fast.t-mobile.comProxy: <Not set>Port: <Not set>Username: <Not set>Password: <Not set>Server: <Not set>MMSC: http://mms.msg.eng.t-mobile.com/mms/wapencMultimedia message proxy: <Not set>Multimedia message port: <Not set>MCC: 310MNC: 260Authentication type: NoneAPN type: default, mms, suplAPN protocol: IPv6APN roaming protocol: IPv4Turn APN on/off: APN turned onBearer: UnspecifiedMobile virtual network operator type: NoneMobile virtual network operator value: <Not set>

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9 months ago
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carandall73First activity
asked in Android

Phone still says Verizon

I made the switch,  YAY. I only have one issue. My S21 Ultra is still booting with the Verizon logo and I get an error saying sim card is not Verizon wireless. The phone is definitely unlocked.  Some suggested it may be the APN settings but I tried that and it didn't work. Help! 

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syaoran
Pillar
8 months ago
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hiscasiFirst activity
asked in Android

Watch4 LTE - no texts

Phone: Galaxy A51 5GWatch: Samsung Watch4 LTE version - received 4 days agoI purchased a Watch4 to be able to go running/biking & still receive calls/texts without having to take my phone with me. I received my watch on Thursday & started setting it up. I noticed that the ability to receive calls/texts on my watch when on LTE wasn’t working properly. On Saturday, I stopped in to my local retail location. The folks there were so great & super helpful. After some troubleshooting, they reset my network on their side to see if that may help whatever is going on.After doing this, my watch started receiving phone calls on LTE. However, it was still not receiving testing text messages. The poor guy helping me tried everything he could think of to get this working but was ultimately not successful.At one point, we did see a message on the watch (which is no longer there) that said there’s a setting on the phone which was making it unable to receive texts. The message didn’t say wha

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8 months ago
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ben.murkenFirst activity
asked in Android

Don't receive automated account verification text messages.

For any site I visit (desktop or mobile version) that has a 2-step authentication and sends out a text message with an access code, I don't receive that message on my phone. I do receive texts from other cell phone numbers. And I can see the messages on both the standard message app that comes on the Samsung, and the Google app that I mostly use for texts.

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2 years ago
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dreamspinner3Learner
asked in Android

Change Voicemail Provider on Samsung Galaxy S8

How can I change my voicemail provider from T-Mobile to a voicemail provider of my choice?  I want to call my voicemail provider when I dial '1' or hit the voicemail button and NOT my T-Mobile Voicemail.  I have my phone set up to forward new calls to the voicemail provider I wish to use.  Thanks!

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3 years ago
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aguilad20First activity
asked in Android

Messages

When I send a text message to a certain person my text messages show Sent as SMS via Server. I have not changed anything on my phone settings or message settings. It only happens with one person and no one else. How can I fix this or turn that off. I've turned off my sent, delivery and typing notifications. Anyone else having this issue? I have the Galaxy Note 20 and they have Google One, I believe. 

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2 years ago
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madbrain76Helper Level 1
asked in Android

Major network issues on Note 20 ultra with T-mobile network and Cellspot

I live at the edge of T-mobile coverage on a hill. T-mobile provided me an LTE cell spot for years which worked fine with my Note 8 for the last 2.5 years. I bought my Note 20 ultra on September 6. Everything was fine for about a month.Then, as of last week, around October 11, I started having major issues with phone calls and texts.1) inability to make phone calls from the cell networkNo matter how many times I try, calls don't go through.This happens when connected to the cell network. I dial the number and it just doesn't go through or terminate. The same happens if I redial, no matter how many times.If I enable Wifi calling, calls do go out, at least. However, there is frequently silence of 2-3 seconds that make it very difficult to have a conversation, especially when my air conditioner comes on. This is despite being less than 10ft from the wireless AC access point, and being connected at a Wifi rate of 866 Mbps, with the backend Internet connection being Comcast gigabit.2) ina

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2 years ago
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jrbcpmRookie
posted in Android

Verizon Galaxy S7

I’ve read all of the conversations on problems bringing an S7 from Verizon to TMobile. I did all of the various modification to the settings but still can’t send/receive text images.The modifications did enable me to access data on the network but that is it.Does anyone out there have any other suggestions?Right now my only two options are to go back to Verizon or buy another phone.  I really like the S7 as I prefer the smaller size and everything else works great.

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gramps28
Pillar
2 years ago
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