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Device unlock

Device unlock

T-Mobile devices come locked to our network. Here is a space to talk about unlock eligibility and processes.

105 Discussions
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105 Discussions

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Berly1First activity

asked in Device unlock

Locked IPhone XR in foreign country(Ukraine)

Locked IPhone XR in foreign country(Ukraine).I have bought IPhone Xr from the other hands in Ukraine, but can't use my SIM because my IPhone locked and I get info from official Apple website that my IPhone locked operator is T-Mobile. So help me, unlock my phone, please!

3 months ago

GMA2468First activity

asked in Device unlock

Locked due to factory reset

My Samsung Galaxy A13 was reset and exfriend entered his google account information, when phone was returned I was instructed to due another factory reset, now when I try to set my Samsung up with my original information used when I received the phone, it does not recognize my information and according to Samsung and T-Mobile I need my exfriends google account information to unlock and allow me to get to settings and reset to reflect my information. Has anyone ever spoken to anyone at Google for their help in bypassing the pin and resetting their android. I need Googles phone number.

3 months ago

JonrosFirst activity

posted in Device unlock

sim unlock

Please read customer! I will start from the beginning!I bought a iPhone 12 from T-Mobile did an installments plan.. 2 months into owning the phone the there was networking issues. So I went to apple and they replaced the whole phone…. So I paid off the phone… I went to try to sell the phone the buyer realized there was a sim lock… so I called T-Mobile in front of him. T-Mobile basically told me that since I bought the phone through someone else they couldn’t unlock it.. that’s when my problem started.. i never step foot in anyones else careers store.. basically due to me replacing the phone through apple because T-Mobile was gonna charge me for a faulty phone that I got 2 months ago.. that’s crazy right? Yeah… so when I replaced the phone through apple I still had T-Mobile. What ended up happening that apple locked the sim to T-Mobile due to it still being locked throug T-Mobile because I didn’t pay off the phone which is understandable.. back to me paying off the phone and selling it.

3 months ago

luxiangFirst activity

asked in Device unlock

My iPhone 13 pro has been repaid, how exactly does T-Mobile unlock !!!!

3 months ago

wsjeong78First activity

asked in Device unlock

how to unlock t-mobile carrier lock for iphone 12 pro max

I live in South Korea and my aunt gave me her iphone 12 pro max from USA.She passed away, so it is keepsake from my aunt.After I received it, I noticed that there is carrier lock and sim card is from T-mobile.There are 2 IMEI numbers for each physical sim and available sim.Due to this lock, my sim was not workable here in Korea.Although I asked Apple technical support, they informed that it is carrier lock and it must be unlocked by the carrier, then I can use this iphone here in Korea.Please kindly advise if it can be unlocked by T mobile and can I ask it to T mobile since my aunt passed away who was the original owner. Thank you.

3 months ago

Smokey McMichaelFirst activity

posted in Device unlock

How to get a T Mobile unlock code for a ZTE Z320 bought on line that was a T Mobile phone

Please provide me some help here Mary is legally blind and that is why I need to get this phone unlocked.

3 months ago

TylerDurdenFirst activity

asked in Device unlock

how to unlock my samsung galaxy s21 ultra

I can't get into my account after being in detained for months now no longer detained it seems like I don't have account. What to unlock my phone

3 months ago

Phongnt36Rookie

asked in Device unlock

check unlock sim

Hi TmobileI have pixle 6 with imei 351420594450509 please help me check unlock my device. I can using sim. Thanks

3 months ago

Zhang HangFirst activity

asked in Device unlock

How to unlock my phone

I have a iPhone 8 plus which is locked, I use it in China now. How to unlock it?

3 months ago

OmarMohamedFirst activity

asked in Device unlock

Unlocking A Tablet

I am from egypt and phones and tablets are very expensive in egypt so , I Asked my cousin to buy me a tablet ( Samsung Galaxy Tab S7 FE 5G ) I saw on a site called Dubizzle ( Something like Ebay ) in the United Arab Emirates , After I recieved the tablet , I found it was locked at T-Mobile network , and since my cousin does not know much about something like this , he didn't notice that . I have been using this tablet since 2 months and a week , I hope I could unlock it , the tablet is not blacklisted and wan't reported as stolen , but the problem is that my cousin could not reach the person who sold him this tablet and neither I or my cousin are the original buyer from T-mobile , also , the tablet was not activated by a T-Mobile Number , Can Anyone help me on this problem please or tell me how can I unlock it , Thanks in advance .

3 months ago

mzgnRookie

asked in Device unlock

sim card unlock

help please.My device that I bought from your operator, sim card is not supported. I live in Turkey and I can't reach the size. please help this channelhelp me .

3 months ago

vsaravananvLearner

asked in Device unlock

TMobile locked my AT&T Phone

Hi,I newly purchased AT&T Postpaid Iphone week before.During the activation Instead of AT&T SIM Card by mistake i put TMobile SIM Card into it (Ultra Mobile SIM Card)So my AT&T Phone got locked by TMobile carrier.Now i am not able to use my AT&T SIM in AT&T Phone because its been locked my Sprint TMobile carrier.Initially i worked with Apple support to identify the problem. They only confirmed that TMobile is the one who has to release the lock to use this phone with AT&T.I have been working with TMobile for a week and did not get a proper response from them.They initially said that they want to whitelist this IMEI so they sent a request to internal dept.Then they asked me to go to physical TMobile store to verify my identity, Physical phone and Prrof of purchase --- I completed all these processStill my phone is locked by TMobile and they are not responding properly.Let me know what else i can do before TMobile unlock my phone.

3 months ago

IndiaFirst activity

asked in Device unlock

UNLOCK

Dear Sir , I have Motorola Device and his T Mobile carrier but device is lock how to unlock.

3 months ago

IndiaFirst activity

asked in Device unlock

unlock

unlock t mobile carrier in india please send us support email id

3 months ago

4howardsFirst activity

asked in Device unlock

AT&T to T-Mobile Transfer

I have created a T-Mobile account and am trying to transfer 6 lines over. I contacted T-Mobile and was able to transfer the numbers. I received the new SIM cards, but the unlock codes from AT&T do not work. I have contacted the 2X and they say they should unlock. I just want my phones to work. I was able to transfer two of the lines, but 3 of the others I cannot.

3 months ago

damianvincentFirst activity

asked in Device unlock

Is there any way to unlock local updates for andriod 13

It's beyond frustrating to find out well after the fact that your phones are locked down and you activity prevent your customers from using their phones how they please. I want to update to andriod 13, no one spends this kind of money on these devices to be using dates tech... If I wanted to stay on old versions of andriod I'd have bought a cheap phone or kept using an old phone. Does anyone know of a way to update your phone to a13, only in tech is it considered okay to restrict people's use of items they've purchased because you think its better for them. That would be like buying a new car that won't start if Ford thinks the weather isn't good enough to drive in, or your insurance company locking your vehicles ignition when rain starts, Nike sueing you or activity tampering with your shoes should you be discovered playing tennis in the basketball shoes. Just absurd you think this is a positive business model it's infuriating, I've been waiting ALL YEAR for the a13 update to move fro

3 months ago

AoneFirst activity

asked in Device unlock

FPS capped

I have a OnePlus 9 pro and it is limited to 60 fps in most of the games I play like league of legend, critical ops, asphalt, clash royale. I easily get 120fps option enables in my previous Asus and Xiaomi phones but not here even though it has high end SD processor. Help me unlock higher fps in games

3 months ago

fentonFirst activity

asked in Device unlock

Unlock iphone problom

I have contacted T-Mobile customer service (877-778-2106) and they indicated that my device has been unlocked. But I tried to wipe my device and replaced the sim card of another operator, but it still doesn't work, it's still locked, how can I do it? my iPhone IMEI 351671393327807

3 months ago

maike jieRookie

asked in Device unlock

The telephone number of T-moblie I use now is 4064799810, IMEI; 35 981,126 7,688,304, I really need your help to unlock the team, thank you very much

我现在用的T-moblie手机号码是4064799810，IMEI；35 981126 7688304，我现在用的是北京本地运营商的SIM卡！所以我需要你的帮助！因为我是残疾人，不能说不能打电话给客服。我需要身体健康才能在北京因 COVID-19 旅行吗？没有网络出行很不方便！谢谢你，

3 months ago

luan85First activity

asked in Device unlock

buy code

Dear T mobieI have gift from my freind iPhone 11 Pro Max but lock versionnow I would like to buy code for unlock or clean imeiiPhone 11 promaximei 1: 35389410326708‬imei 2: 35389410331090‬series: FK1ZJJU0N70Chope to get your reply and price for unlock alsothank you!

4 months ago

kahn10First activity

asked in Device unlock

Wits end with UICC unlock

Sprint says the phone has been unlocked but the phone refuses to unlock. When I try it says “SIM unlocking could not be completed. Please try again later. If the problem persists, you may need to contact Customer Servicge. Error: Internalr Error (407)” I bought this phone about a month ago, it was supposed to be unlocked three days afthecr I bought it, but the problem has persisted. I got screenshot of the note from the seller that the unlock was complete. I’ve tried putting in two different Boost Mobile cards (my carrier), but with the same problem. It won’t even try to unlock without a SIM in it. I’ve tried resetting it with the dialer code (##72786#) with no effect. The seller has now become very nasty and is not willing to help me any longer. Boost Mobile has been no help and Sprint won’t talk to me because I don’t have an account. I’m just noat sure what else I can do. Any suggestions?

4 months ago

LazizxanFirst activity

posted in Device unlock

How to unlock my iphone SIM CARD

How to unlock in the my iphone sim card sloth i need delected mobile servise usa (T...mobile)help me speedly !!!!another thanks

4 months ago

magenta8285812First activity

posted in Device unlock

unlock device

Why hasn't the carrier been unlock yet, even though there are no outstanding bills on it? Please consider my request

4 months ago

shebxj8First activity

asked in Device unlock

unlock my iphone，thank

My T-mobile iPhone has been purchased for more than a year and has no bad record. Now that I'm back in China, the sim card is locked, which brings me great trouble in daily use. Can you unlock it for me? IMEI: 356514413692591, thank you very much, emil: We look forward to your reply.

4 months ago

JorgesfkFirst activity

asked in Device unlock

Unlock iphone 11

I brought my iPhone 11 to Mexico and it is locked by T-Mobil, how can I request that it be unlocked?

4 months ago

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