Device unlock

T-Mobile devices come locked to our network. Here is a space to talk about unlock eligibility and processes.

  • 257 Discussions
  • 1,254 Replies

257 Discussions

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darwinfelsefesiFirst activity
asked in Device unlock

Operator unlock

i live in turkey and i'm not a t mobile customer White buying the phone the 2nd hand man Said to me that this phone is an international phone I want to unlock the operator 

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gramps28
Pillar
4 months ago
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BlownawayRookie
posted in Device unlock

what does code 6 mean when trying to unlock a device

I have a Samsung Galaxy A14 5G. I personally didnt buy it from the store but it's paid for. When I try to network unlock either permanently or temporarily it says unable to because of code 6. What is code 6 and how can I get around this. I need it unlocked for one reason only and that is because I have a government SIM card from Qlink and I would like to be able to use it in my phone every now and then. Otherwise I will have to resort to other methods and flash my phone with Odin. 

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Pillar
4 months ago
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JosesanchezFirst activity
posted in Device unlock

request carrier SIM card unlock

I need to unlock my device ‘emei 359497080115749

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gramps28
Pillar
4 months ago
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GAVILANFirst activity
posted in Device unlock

UNLOCK IPHONE XS MAX FROM TMOBILE

I HAVE BEEN GIVEN AN IPHONE BY A RELATIVE IN THE US AND IT IS BLOCKED BY TMOBILE, I AM IN SPAIN AND I WOULD LIKE TO RELEASE IT FOR A DIFFERENT OPERATOR

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gramps28
Pillar
4 months ago
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KjmucksRookie
asked in Device unlock

Lock status confusion

I bought my new factory unlocked phone in Sept. 2022 (Samsung A53 5G). I signed up with T-Mobile a few days after receipt. No problems whatsoever. Now T-Mobile and other providers are telling me my unlocked phone is locked. T-Mobile says it shows in their system as locked but THEY DIDN’T LOCK IT. Advised to contact original provider (there was none). I see nothing on my phone indicating locked status. Today I contacted Samsung who verified definitively that the phone I purchase was unlocked at time of purchase and shows as unlocked currently. Was advised T-Mobile needs to look into this. T-Mobile, can you please look into this. I have just persuaded family to switch to T-Mobile. I hope I didn’t make a mistake. Also the Samsung rep sent proof of unlocked status to me.Thank you in advance. Plz advise what further info I need to provide.

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syaoran
Pillar
4 months ago
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alainbastienLearner
asked in Device unlock

Can I remove Carrier Lock on a fully paid iPhone

Hi,I wish to know whether an iPhone Carrier lock (SIM LOCK) by T-Mobile fully paid can be legally be UNLOCK ? 

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gramps28
Pillar
4 months ago
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DorinsngFirst activity
asked in Device unlock

UNLOCK SPRINT IPHONE

Hello I bought an Iphone 7 Plus in 2016, locked in Sprint. I used it with a R-Sim and sold it to a friend. Right now, no R-sims work. So, I really need to unlock that phone.Is any solution to unlock it? I dont know who is the first owner of this Iphone. Waiting for your responses… Thanks in advance

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syaoran
Pillar
1 month ago
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marklythFirst activity
asked in Device unlock

"unlocked" lg v50 thinq showing as locked, how to unlock for mint mobile?

I bought an “unlocked” v50 thinQ in 2020 and want to use it on mint mobile.  When I go in to APN settings they are grayed out, presume this means that the phone is locked for some reason.  99% sure it was unlocked previously as I used it on Mint for a while until I got my oneplus 8.  How can I re-unlock it?

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syaoran
Pillar
5 months ago
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DivertingElkFirst activity
asked in Device unlock

Old phone not sure if locked with T-Mobile or Verizon

Can someone at T-Mobile check to see if my phone is locked with T-Mobile? I want to switch from Xfinity to T-Mobile and bring my own device but it says it's locked and I don't remember which of the 2 carriers it's from. IMEI 35 646910 578846 4

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5 months ago
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Carlos C. CordovezFirst activity
asked in Device unlock

how to unlock samsung S22+ smartphone associated with t-mobile

how to unlock samsung smartphone associated with t-mobile purchased online in amazon USA to use it with networks in Chile? IN APRIL I BOUGHT A SAMSUNG S22+ SMARTPHONE ON AMAZON USA AND THE SMARTPHONE ARRIVED IN CHILE WITH T-MOBILE, NOT BEING ABLE TO USE THE NETWORKS OF THE COUNTRY, I HAVE TRIED TO UNLOCK THE T-MOBILE SIM BUT I CAN'T FIND A SOLUTION... ANY RECOMMENDATION? GREETINGS

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5 months ago
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nyc_1Helper Level 1
asked in Device unlock

This device is not in our system. Unable to unlock for other carriers sim.

hi, need to tap your collective wisdoms.I have 3 iphone 12 pro, all from t-mobile, one of them was replaced by apple store, under warranty. Account in good standing, all 3 EIP finished on May 2023, i can unlock 2 of them, but the one that was replaced in the apple store is not showing up in T-Mobile database. It shows, STATUS UNKNOWN, Device is not in our system. About 3 weeks ago—my first call, the CS “forced” the imea to unlock in the system. I said “forced”, because the first time she inputted the number, she said the system would not accept it, then after 2 more tries, the system accepted it. Since then, after numerous calls with other CSs, T-force, conference calls with Applecare. T-mobile says that IMEA is fully unlocked, but the phone still shows SIM LOCKED in the status page of my account, after erasing the phone ddd 7+ times, with a sim in w/o a sim in. Applecare says the phone works, no hardware errors. The phone has been working over 1 year and half, since it was exchanged u

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2 months ago
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mannyjr1999First activity
posted in Device unlock

my account

how much do i need to pay to unlock my phone ? 

3
gramps28
Pillar
5 months ago
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Shahnawaz shahFirst activity
asked in Device unlock

unlock

I want to unlock my device which is not associated with any account and number but it’s sim locked to T-mobile . Will anyone help me 

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syaoran
Pillar
5 months ago
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PhenryRookie
asked in Device unlock

devices not eligible

So I baught a Samsung S22 Ultra on amazon.  And my sister send it to me out here in the Pacific.  But the problem is that the phone is still locked with its carrier.  I am not sure if its paid off or not.  I can’t send it back but I really would appreciate if I can get any help to unlock this cell phone.  Thanks

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gramps28
Pillar
5 months ago
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Shahnawaz shahFirst activity
asked in Device unlock

unlock device

It’s been more than 72 hours since T-mobile has requested Apple to unlock my device but it still sim locked . What should I do now . And can someone tell me how many days Apple take to unlock my device . I am using 14 pro max 

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gramps28
Pillar
5 months ago
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DzimiFirst activity
asked in Device unlock

needed unlocked sim in montenegro europe

Hi guys I got my iphone from cousin and I am in Montengro for thouse who do not know it is a country in Europe. I see that Iphone is sim locked probably to t mobile. How can I use it here . It does not make problem with concurrency since we are in Europe and it shoud be unlocked internationally. Any help appreciated. Is there some app from tmobile to unlock this abroad 

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gramps28
Pillar
5 months ago
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Djiotcho danielRookie
posted in Device unlock

IPhone Simloker

Salut J'espère que tu vas bien. J'ai mon iPhone qui est bloqué par votre opérateur donc c'est Simloker. je voudrais que tu le desimlok  

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5 months ago
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JesúschaFirst activity
asked in Device unlock

Cobertura de iphone caducada

Me aparece que se caduco la cobertura de mi iphone qué puedo hacer? 

3
syaoran
Pillar
5 months ago
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dsm213First activity
asked in Device unlock

Unlocking second sim possible?

Is it possible to unlock the second sim on an iPhone 14? I am looking for a second phone number with no data and T-Mobile doesn’t offer a resonable plan. DIGITS won't work because I have no data service in my area. I understand the phone needs to be paid off but it doesn't make sense to pay the phone off if they are going to continuously do a promotion to keep you in a contract. I'll likely never pay a phone off while on T-Mobile so it sounds like I’d never be able to use the second sim with another provider or if I travel and want to pick up a sim.  Any way to at least unlock the second sim?

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3 months ago
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Bk-12First activity
asked in Device unlock

Network Permanent unlock

Hello, my name is Bahaa. In 2022, my friend bought a s22 from America for me. When he arrived in Jordan, I put a SIM card for a telecom company here in Jordan, but I cannot activate it. Can you help me???  

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gramps28
Pillar
5 months ago
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LiuhangFirst activity
posted in Device unlock

Unlock the device

My mobile phone can't communicate.

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Pillar
4 months ago
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make loveFirst activity
posted in Device unlock

I need to unlock my iPhone.

I need to unlock my iPhone.I have finished the installment. Please help me unlock it. My MEID is 35299173564903.

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gramps28
Pillar
5 months ago
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mertbasakFirst activity
asked in Device unlock

PLEASE UNLOCK MY İPHONE XSMAX

Hello, This is Mert from Turkey.  I have a problem, I bought a phone on ebay 3 years ago when I was in the USA.  I bought the XSMAX phone as unlocked, I used it in usa then when I returned to my own country, I used it with my SIM card here without any problems.  Last week, I did a phone reset and it got stuck in the sim lock. There was no such lock before. I called the apple authorized service and they said that the phone was locked by t mobile and Also they said that I can only use it with your operator or you can unlock this simlock.  Since I live in Turkey, it is not possible for me to use your operator, so could you please unlock my phone.  I leave the phone imei information here.IMEI:353104104340388

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Community Manager
5 months ago
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IDAB778First activity
posted in Device unlock

旅游

您好我很久以前，在2022年左右买了iphone 13粉色256g现在，当我去其他国家旅行时。我把它作为礼物送给了我的朋友。但她说网络被锁定了，无法使用它请帮我看看是哪里出了问题

1
gramps28
Pillar
5 months ago
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LiuJiaZhengFirst activity
asked in Device unlock

麻烦帮我把设备解锁，谢谢

您好，我不小心买到了T-moblie有锁的机器，麻烦帮我解锁一下，lmle是35 655310 378115 7，感谢

1
gramps28
Pillar
5 months ago
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