T-Mobile devices come locked to our network. Here is a space to talk about unlock eligibility and processes.
- 257 Discussions
- 1,254 Replies
I have a Samsung Galaxy A14 5G. I personally didnt buy it from the store but it's paid for. When I try to network unlock either permanently or temporarily it says unable to because of code 6. What is code 6 and how can I get around this. I need it unlocked for one reason only and that is because I have a government SIM card from Qlink and I would like to be able to use it in my phone every now and then. Otherwise I will have to resort to other methods and flash my phone with Odin.
I bought my new factory unlocked phone in Sept. 2022 (Samsung A53 5G). I signed up with T-Mobile a few days after receipt. No problems whatsoever. Now T-Mobile and other providers are telling me my unlocked phone is locked. T-Mobile says it shows in their system as locked but THEY DIDN’T LOCK IT. Advised to contact original provider (there was none). I see nothing on my phone indicating locked status. Today I contacted Samsung who verified definitively that the phone I purchase was unlocked at time of purchase and shows as unlocked currently. Was advised T-Mobile needs to look into this. T-Mobile, can you please look into this. I have just persuaded family to switch to T-Mobile. I hope I didn’t make a mistake. Also the Samsung rep sent proof of unlocked status to me.Thank you in advance. Plz advise what further info I need to provide.
Hello I bought an Iphone 7 Plus in 2016, locked in Sprint. I used it with a R-Sim and sold it to a friend. Right now, no R-sims work. So, I really need to unlock that phone.Is any solution to unlock it? I dont know who is the first owner of this Iphone. Waiting for your responses… Thanks in advance
I bought an “unlocked” v50 thinQ in 2020 and want to use it on mint mobile. When I go in to APN settings they are grayed out, presume this means that the phone is locked for some reason. 99% sure it was unlocked previously as I used it on Mint for a while until I got my oneplus 8. How can I re-unlock it?
how to unlock samsung smartphone associated with t-mobile purchased online in amazon USA to use it with networks in Chile? IN APRIL I BOUGHT A SAMSUNG S22+ SMARTPHONE ON AMAZON USA AND THE SMARTPHONE ARRIVED IN CHILE WITH T-MOBILE, NOT BEING ABLE TO USE THE NETWORKS OF THE COUNTRY, I HAVE TRIED TO UNLOCK THE T-MOBILE SIM BUT I CAN'T FIND A SOLUTION... ANY RECOMMENDATION? GREETINGS
hi, need to tap your collective wisdoms.I have 3 iphone 12 pro, all from t-mobile, one of them was replaced by apple store, under warranty. Account in good standing, all 3 EIP finished on May 2023, i can unlock 2 of them, but the one that was replaced in the apple store is not showing up in T-Mobile database. It shows, STATUS UNKNOWN, Device is not in our system. About 3 weeks ago—my first call, the CS “forced” the imea to unlock in the system. I said “forced”, because the first time she inputted the number, she said the system would not accept it, then after 2 more tries, the system accepted it. Since then, after numerous calls with other CSs, T-force, conference calls with Applecare. T-mobile says that IMEA is fully unlocked, but the phone still shows SIM LOCKED in the status page of my account, after erasing the phone ddd 7+ times, with a sim in w/o a sim in. Applecare says the phone works, no hardware errors. The phone has been working over 1 year and half, since it was exchanged u
So I baught a Samsung S22 Ultra on amazon. And my sister send it to me out here in the Pacific. But the problem is that the phone is still locked with its carrier. I am not sure if its paid off or not. I can’t send it back but I really would appreciate if I can get any help to unlock this cell phone. Thanks
Hi guys I got my iphone from cousin and I am in Montengro for thouse who do not know it is a country in Europe. I see that Iphone is sim locked probably to t mobile. How can I use it here . It does not make problem with concurrency since we are in Europe and it shoud be unlocked internationally. Any help appreciated. Is there some app from tmobile to unlock this abroad
Is it possible to unlock the second sim on an iPhone 14? I am looking for a second phone number with no data and T-Mobile doesn’t offer a resonable plan. DIGITS won't work because I have no data service in my area. I understand the phone needs to be paid off but it doesn't make sense to pay the phone off if they are going to continuously do a promotion to keep you in a contract. I'll likely never pay a phone off while on T-Mobile so it sounds like I’d never be able to use the second sim with another provider or if I travel and want to pick up a sim. Any way to at least unlock the second sim?
Hello, This is Mert from Turkey. I have a problem, I bought a phone on ebay 3 years ago when I was in the USA. I bought the XSMAX phone as unlocked, I used it in usa then when I returned to my own country, I used it with my SIM card here without any problems. Last week, I did a phone reset and it got stuck in the sim lock. There was no such lock before. I called the apple authorized service and they said that the phone was locked by t mobile and Also they said that I can only use it with your operator or you can unlock this simlock. Since I live in Turkey, it is not possible for me to use your operator, so could you please unlock my phone. I leave the phone imei information here.IMEI:353104104340388