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Gateways and devices

Talk about how-to, settings options, and devices that are compatible with T-Mobile Internet

981 Discussions
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981 Discussions

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LloydLNovice

asked in Gateways and devices

Connection problems

I have an older router and am having connection problems with many of my items ie. phone, alexa, tablets. I have restarted my router but still cannot connect to the router. when I try to connect to and look at everything on my phone it will not connect.

3 months ago

gakivi137First activity

asked in Gateways and devices

Internet source location

I live in Michigan, but when betting sites check my location they do not see that as the source of my internet so they deny my participation. When I run speed tests that show the location of my service, it comes up as Wisconsin or Minnesota. Do I have any control over this?

3 months ago

BigTFirst activity

asked in Gateways and devices

Vizio Tv Connection Issues with Home Internet

I just received my t-mobile home internet all of my devices work with the router except my Vizio TV. I can connect to the network but it won’t allow internet access. I have tried making separate networks for 2.4 or 5GHZ but neither seem to work. I still have my Spectrum internet with my old router and the TV connects just fine to that network. Any suggestions on what I need to do? I was really hoping the home internet was going to work out for me but if I can’t connect my TV this might be a deal breaker.

3 months ago

markjahanFirst activity

asked in Gateways and devices

Inseego FX3100 with Waveform 4x4 External Antenna

I have an Inseego FX3100 on the way to upgrade my FX2000 that could not use an External Antenna without internal surgery LOL. Anyone know the best way to connect the FX3100 to my existing Waveform 4x4 I used to use with my Nokia Unit? I have 4 wires coming out of the External Antenna and the FX3100 only has 2. Any help is much appreciated.

3 months ago

Skeeper5501First activity

asked in Gateways and devices

Unable to live stream on my computer

I purchased TMobile’s internet router which is great because we are currently living in an RV. But I am unable to watch live TV on my computer. It isn’t a business account.

3 months ago

FringeinternetFirst activity

asked in Gateways and devices

3RD Party Routers

Are T-Mobile Home Internet Sim Cards supported in 3RD Party Routers? If so, which models?

3 months ago

AnHamsterFirst activity

asked in Gateways and devices

ban band2

Can tech support please block my router from attempting to use Band 2? This official hardware for T-Mobile Home Internet doesn't give much power to the end user. Bands 12, 71, and n71 are all great, but whenever it tries to use Band 2 the performance goes to abysmal, it hardly works in the slightest, yet it will stay connected to Band 2 for dozens of minutes attempting to use it before switching to a band that truly works. I usually restart my router when this happens but I'm getting annoyed with the necessity of restarting it, when it is only ever the same issue, Band 2 does not work at this address. When it first turns on it always connects to Band 12 just fyi. I have mentioned in this post all of the bands that I have noticed it using, that doesn't mean that sometimes when it was doing fine that I didn't notice other bands being used.

3 months ago

mrburchFirst activity

asked in Gateways and devices

Data limiting per device?

Is there a way to limit data usage permissions on a certain device? ie: my kids Roku TV streaming, Nintendo Switch, Chromebook’s for school etcCan I allot them X amount of data per device for the month? They have a bad tendency to leave things on and since we are Internet LITE customers we have to be cognizant of our consumption.

3 months ago

DjCLFirst activity

asked in Gateways and devices

Printer not showing in Devices tab of the app.

So I have the T-Mobile 5G gateway serving internet and wi-fi in my house. Today I connected my printer to the wi-fi network and it works fine, can print from my devices via the wi-fi network, all is well. But I open the T-Mobile Internet app on my phone and look at the devices in the “Manage devices” tab, and the printer is not listed. Why? Is there a limit to how many devices will be listed? (I have 6 listed).

3 months ago

RefiSpeaker

asked in Gateways and devices

Verizon Gateways offer ip pass through or bridge mode already.

Why is T-mobile not offering this option in their WEB GUI?

3 months ago

dave111First activity

asked in Gateways and devices

connected device history Gateway Router

How can I access the device logs to see what has connected to my router previously?

3 months ago

RefiSpeaker

asked in Gateways and devices

Allow Gateways in Bridge Mode and Kill the competition once and for all

Make it and break the home internet market :)

3 months ago

ThisUserNameAlreadyExistsFirst activity

asked in Gateways and devices

G4AR gateway SECURE guest mode?

I’m setting up IOT devices on my new Wireless Home Internet G4AR gateway. I’m trying to put the IOT devices on a SEPARATE network, as now recommended by all security wonks. But the “Add A Network” feature does not create a SEPARATE network, it simply creates a different SSID - all devices on all SSIDs can see all other devices on all other SSIDs. How do I create a truly separate network? It seems inconceivable that TMob would release a new gateway without this basic security feature, even my 6 year old cheapo ATT gateway had it...

3 months ago

pcmacdFirst activity

posted in Gateways and devices

Controlling Router Setup

I’ve just set up my 5G router, the white one with 54 in the product name.I am really disappointed that when I log into the router’s ip address, the home page is a vast desert? It has none of the controls I am accustomed to seeing on a router. The mobile app is not much better.the app doesn’t even give me information about my routerthe 2.5 ghz band is currently using channel 7, which insidder warns me is not standard, and there is no way to change this.I can’t set the range of ip addresses it will assign.I am unable to connect printers and other electronics which I prefer to have at fixed IP addresses. Not tried DHCP on these yet.I can’t change the names of the devices, and most are just the mac address!These are just some of the more glaring issues.Call this “5G Router 0.1”

3 months ago

otterFirst activity

posted in Gateways and devices

Tmobile-->Google Nest

I have Tmobile gateway and looking to increase my wifi signal to other parts of my house. I purchases a Google Nest Pro and was expecting to be able to connect it in a distant room and that it would connect to the current wifi signal coming from the Tmobile modem/router. Is this possible or do I need to purchase another Nest to act as a point and use the one I have as hardwired to the ethernet from the Tmobile router/modem?

3 months ago

otterFirst activity

asked in Gateways and devices

google nest setup

I have Tmbile gateway and looking to increase my wifi signal to other parts of my house. I purchases a Google Nest Pro and was expecting to be able to connect it in a distant room and that it would connect to the current wifi signal coming from the Tmobile modem/router. Is this possible or do I need to purchase another Nest to act as a point and use the one I have as hardwired to the ethernet from the Tmobile router/modem? thanks!Leo O.

2 months ago

KimberlyDiane12First activity

asked in Gateways and devices

ip address constantly changin

Why is my IP constantly changing? When this happens I have to call my Hulu subscription and change it there also because I can’t access my live tv! And we go through this at least 3 times a week because it’s constantly changing

3 months ago

PinacleFirst activity

asked in Gateways and devices

password recognition

The password listed on my unit is rejected by two units when entered. I did find 4 messages addressed to someone else. Is there a way to be sure someone hasn’t changed the password?

2 months ago

PinacleFirst activity

asked in Gateways and devices

BradyVoicesFirst activity

posted in Gateways and devices

TMOBILE Restricts Security Configuration

Stunning.T-Moblile has intentionally restricted configuration and security controls on their devices. Their software overlay (no one builds devices this way) intentionally restricts basic security features, including:MAC filtering ip allocation subnet control ip address configuration Port configuration Turn wireless on and off ip pass through dns selection ipv6 availability firewall...whats that? VPN access pretty much everything you need to do to secure your internet.Actually easier to say here is what you can do:Name your wireless networkSet Passwordshide the home wireless networkCustomer service openly acknowledges that the president of T-Mobile is aware of this and reportedly will not change it. THIS TMOBILE DECISION IS INTENTIONAL. They try to tell you it's the manufacturer but try to find a company that makes a device so shoddily configured. STUNNINGLY the app has more control than trying to login directly.

2 months ago

nacaFirst activity

asked in Gateways and devices

gateway compatibility LACP-IEEE 802.3ad

are any gateways LACP-IEEE 802.3ad compatible?

4 months ago

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