SyncUP and IoT

Wearables, asset tracking, and more!

  • 127 Discussions
  • 701 Replies

127 Discussions

K
kat7314First activity
asked in SyncUP and IoT

How do I do port ranges for port forwarding for my 4G LTE HotSpot Alcatel linkzone device?

I have been reading about similar instances where others have difficulty gaming with this device because its not meant for gaming. But im wondering is there a way to do port ranges in port forwarding for this device or not? I cant enter 12000-12999 as a port range because it says integers only, my friend told me to try ~ and : as well and have had no success. Is there any way to do port ranges?

1
tmo_lauren
Employee
3 years ago
B
bradsteveFirst activity
asked in SyncUP and IoT

SyncUp Drive not responding

My SyncUp Drive has stopped responding. It has not reported any vehicle activity for four days now. I tried to reset the device many times but no luck. I have the device in my hand right now but my app says the device is plugged in the car and active. I cannot remove the car from the app, add a car or reset the device, plugged in or not.  My SyncUp drive data is frozen in time from four days ago. Any ideas? Thanks

3
C
3 years ago
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