Android

Samsung, OnePlus, LG, and more!

  • 2,163 Discussions
  • 9,571 Replies

2163 Discussions

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askomskyFirst activity
asked in Android

All text messages delivering as SMS

A few weeks ago I started to get complaints that my text messages were either going through multiple times or a simple two sentence text is being broken up into two or three texts and being sent out of order. It's becoming maddening for anyone who receives a text from me.

45
stalephish
3 years ago
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kagl8First activity
asked in Android

Read receipt pop ups with every text

I do NOT want read receipts and I have them turned off in settings but I get a pop up asking if I want read receipts turned on with every single text I send or receive.  It is very annoying. How do I stop the pop ups.

11
R
7 days ago
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malinda9800First activity
asked in Android

Transfer Galaxy S7 from Verizon to TMobile.  No network/data access

I transferred Verizon Galaxy S7 from Verizon to TMobile.  I have minimal service, and get message "no network data".Network and Roaming was changed to TMobile.TMobile blames Verizon.Verizon states phone is NOT locked.

9
F
Pillar
1 year ago
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chuck48Learner
asked in Android

LG G7 CHARGING PORT MOSITURE

11.8.18I AM HAVING A PROBLEM WITH MY LG G7.  KEEPS SHOWING THE MESSAGE CHARGING PORT BLOCKED MOISTURE/DEBRIS DECTECTED.  THERE IS NO MOISTURE OR DEBRIS IN THE PORT.  WHATS GOING ON?I HAVE READ THAT THE V30 IS ALSO HAVING THIS PROBLEM.THIS PHONE IS ONLY 5 MONTHS OLD

22
C
1 year ago
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joshnkFirst activity
asked in Android

Android Native Visual Voicemail Trouble

I'm using a Pixel2XL on T-Mobile and the native Visual Voicemail (built into the Google Phone app) will not activate. The VM tab does show, and I have the option checked in the menu settings for the Phone app. I continue to get the messages "Visual Voicemail Activating" and "Can't activate Visual Voicemail". I have VVM on my plan via the ONE Plus add-on.I have removed the T-Mobile VVM app as I know that it will deactivate the native VVM. I have reset network settings, restarted the phone, and spoken with both T-Mobile and Google. I have yet to be given a reason this is not working. (Note: brought the phone over from Verizon but it's unlocked - all other data and voice functionality is good)

115
tmo_mike_c
Community Manager
3 years ago
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magenta5783094First activity
asked in Android

Disable no voice/data service notifications

I have an LG v20 phone for which T Mobile recently pushed out Android Oreo. At work, I get spotty reception. With the update, I get constant notifications that there is no voice/data service. I have WiFi at work and have enabled Wi-Fi calling, so these notifications are useless. But there doesn't seem to be an obvious way to turn them off. The best I can do is snooze them for 2 hours. 4 or 5 times a day, I have to do this, and it is very annoying. If I don't snooze them, then spotty reception means I will get a notification every few minutes all day. How do you get rid of these notifications?

31
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Pillar
1 year ago
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magenta6247102First activity
asked in Android

How to Change my screen from Black to White?

how to change my screen from black to white

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Q
3 years ago
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magenta6231016First activity
asked in Android

Galaxy Watch LTE duplicate messages

As the title says I am getting duplicate messages to my galaxy watch. When im connected to bluetooth everything works fine, texts sync properly when read on one device. However whenever i disconnect from my phone and switch to LTE i get every text ever all pver again. Literally 1000's. You would think the solution would be to leave lte on all the time? Wrong. When i leave lte on all the time then my watch and phone dont sync! If i read the text on my watch it wont update ththe phone anand vice versa. The point of the watch is to be able for the phone and watch to sync AND to leave your phone behind. Ive read dozens of users experienceing the same problem whats the fix tmoble? Ps this isnt an issue with the apple watch lte

157
L
1 year ago
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guitarjesusFirst activity
asked in Android

Call/Text Forwarding to Galaxy Watch (from Sprint)

I have the Galaxy watch, and I finally got it activated (T-mobile reps didn't tell me I'd need a T-Mobile phone) by borrowing a friends phone to activate the LTE and phone number.  Now with that out of the way, how do I set up call forwarding to the watch from my phone? Is there a way to do it with DIGITS? I was told the galaxy wearables app had a setting for it, but it seems it was deleted for the Galaxy Watch (the S3 had the option).Any help is appreciated. Jeff

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M
3 years ago
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storkfhFirst activity
asked in Android

Galaxy s8+ crackling speakers??

My S8+ recently started making a loud crackling noise. I didn't drop it or get it wet. I know it isn't a hardware issue, because I can open certain apps and hear the crackling even when the volume is all the way down. It mainly happens with videos on Facebook or videos on Snapchat. I've tried the speaker cleaners on youtube, but those didn't work. Also, I just installed the latest software updates and all my apps are up to date. Any ideas?

8
F
Pillar
2 years ago
blueskiesnh2o
blueskiesnh2oLearner
asked in Android

Moto Z3 Play Anyone?

I am looking at buying an unlocked GSM Motorola Moto Z3 Play. Does anyone have any experience with the phone on T-Mobile? I could not find it in the compatibility guide but it is a fairly new handset. Was just wondering if there were any issues.Thanks.

15
M
3 years ago
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lukkymeFirst activity
asked in Android

Calls go straight to voicemail - phone doesn't ring (Samsung S6 on Nougat)

About 2 1/2 weeks ago, I started missing calls because my phone wasn't ringing and calls went straight to voicemail. For some of the calls that come in (including Telemarketers unfortunately), I hear the ringtone while others go straight to voicemail. A work colleague has called me and a few times the phone rang and the rest of the time his calls went to voicemail. It appears to be completely random and not associated with certain numbers, people in my contact list or calls during certain times of the day.I've had my phone for about 9-10 months and although I had other notification issues with it (which I eventually solved), I always heard a ring tone when a call was coming in up until about 2-3 weeks ago.I've checked all my settings and did some troubleshooting of my own1. Volume for all notifications is turned up (Do not disturb is OFF)2. I don't have any calls blocked3. I don't have call forwarding (in fact, that option doesn't even appear on my phone in the settings menu! What's up

29
T
4 months ago
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melisiteFirst activity
asked in Android

IMS service has stopped on Galaxy J7

My Galaxy J7 is giving me this message every couple of minutes, lagging, failing to send messages, etc. I wiped the cache partition, deleted most of my text messages, rebooted in safe mode (didn't fix it), recharging to 100$, updating all my apps, confirming that my phone software is up to date, and visiting the local T-Mobile store where it was suggested that I might want to get a new phone because this one might have a virus. Which I don't believe. I think the next step is a factory re-set, but would I lose anything important by doing that? Any other suggestions?

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K
1 year ago
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magenta5483538Learner
asked in Android

Any one else getting "Configuration Notification" messages?

I keep receiving sms messages from short code number with the following text: Configuration Notification. Your MMS Service Settings have arrived. Open the configuration message and save the settings. the messages never contain settings  or an attachment which I would not have trusted anywaysI have received them from the following short codes: 909, 5129, 5126, 5128, 5127. I'm using a one plus 3t and I have verified I am using the correct messaging settings as per https://support.t-mobile.com/docs/DOC-2090

89
K
11 months ago
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rapidfireFirst activity
asked in Android

How do you fully delete facebook off your phone?

As more and more reports of the facebook app just being spyware/malware I would like to know how to remove it off my phone. Current reports show even if you don't have an account and haven't opened the app it still spies on your every move. If that is true then even disabling it does nothing. I have a Samsung Galaxy S9 plus,  so I'm unable to install an alternate OS like lineage since my boot loader is locked. Any help would be appreciated.

15
X
3 years ago
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dreamspinner3Learner
asked in Android

Change Voicemail Provider on Samsung Galaxy S8

How can I change my voicemail provider from T-Mobile to a voicemail provider of my choice?  I want to call my voicemail provider when I dial '1' or hit the voicemail button and NOT my T-Mobile Voicemail.  I have my phone set up to forward new calls to the voicemail provider I wish to use.  Thanks!

12
P
3 years ago
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magenta5132042First activity
asked in Android

WiFi calling using Moto G6

Does unlocked Moto G6 (US version) support WiFi calling on T-Mobile?

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A
3 years ago
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kkramerFirst activity
asked in Android

No MMS after switching Verizon Galaxy S7 to T-Mobile

Hello, I switched to T-Mobile from Verizon 5 days ago. I have a Verizon Samsung Galaxy S7. Ever since I switched to T-mobile, I have been unable to send or receive MMS. At first, I also had no mobile data, but switching my APN to settings I found on this forum allowed me to have data.I have spoken to 5 or 6 reps, and none have been able to solve the MMS problem. On my most recent call, I was told by the T-Mobile rep that it is impossible for me to use my phone on T-Mobile and that I have to purchase a T-Mobile phone. However, none of the other reps have said this and I was certainly not told this when switching to T-Mobile last week.Does anyone know how to get MMS working? If the last rep is correct and T-Mobile lied to me about being able to use my current phone on their service, I'll probably just switch back to Verizon because this has been so frustrating.Thank you!!

12
M
3 years ago
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cscphoneFirst activity
posted in Android

Text Messages not forwarding

Text messages aren't forwarding that have been sent from Android phones, but Iphone Imessages are forwarding fine to my new Iphone 8. I don't want to carry 2 phones so trying to have work and personal calls and texts forwarded to same phone. Any suggestions of what to try? Thanks

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gramps28
Pillar
3 years ago
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magenta4327715Rookie
posted in Android

Glass screensaver issues

I purchased the S9 around mid to late April, can't remember the exact date, but I was kind of pushed into buying a case and cover to "protect my investment" which is all fine and good,  but for over $100, I'm disappointed to say the least. The case is offered at other merchants for $10 or so.  My fault for not shopping around first, I get that,  but the $59.99 glass screen protector had the first major scratch in less than a week. Now there are so many scratches, it gets in the way of actually viewing my screen.  I am wondering if T Mobile will accept this as a return? Obviously, it can't be resold, but I feel a bit betrayed on this. Yes, the actual screen is being protected (I hope) but my $1,000 phone looks just like the one I had, except that the scratch on my S6 was tiny and only visible when looking for it.  This phone looks awful! Even my 3 year old commented on the scratches. Are these things supposed to be this prone to scratches? I keep my phone in my purse so I guess maybe my

7
P
2 years ago
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magenta4936749First activity
asked in Android

Can't send/receive MMS on Wi-Fi

I've been having some trouble with sending and receiving MMS while on a WiFi connection (so almost all the time) since I have stated using my T-Mobile sim on my unlocked Samsung Galaxy S7 Edge phone from Sprint. Everything else seems to work fine e.g. calls, SMS, LTE, but when it comes to MMS it's a complete stalemate. I've tinkered my APN settings in almost every permutation I found online, and I don't have an option for Wi-Fi Calling so there's nothing I can seem to do on that front. A solution to this problem, so I can start receiving MMS again, would be great.

33
S
2 months ago
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magenta4649248First activity
posted in Android

Galaxy S8 - Being remotely accessed

Hi, i was on the phone earlier and the phone call was being remotely accessed. I had a phone  call after thaf and it did not say that.  how do I find out why random phone calls are being remotely accessed? It says  Answered RemotelyAnswered by Galaxy S8   I don’t want my calls remotely accessed

6
sweetpeach
3 years ago
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pmaslFirst activity
asked in Android

Why no Bluetooth Tethering on S9+?

Hey T-Mobile, can you enable Bluetooth Tethering on the S9+? The non T-Mobile version has it, why did you remove the functionality? I need it to connect to my Volvo car. Makes no sense to remove this.

6
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3 years ago
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chubbywolfFirst activity
posted in Android

Group Messaging

Hello, I can not group message using Messages on my Samsung Galaxy 7. any reason why this is happening.

7
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3 years ago
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magenta4439512First activity
asked in Android

S5 conversion from Verizon to Tmobile

We switched from Verizon to Tmobile. My wife carried S5 over. She is having issue send text message and attachments such as pictures. Is there something that was not done in the conversion while we were in the store that we can fix easily

8
F
Pillar
3 years ago
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