T-Mobile devices come locked to our network. Here is a space to talk about unlock eligibility and processes.
- 155 Discussions
- 722 Replies
Check if Device Reported Stolen
Hello! I recently purchased an iPhone 11 on Mercari for $60, and found out finally after fixing it that there’s an iCloud lock. But I am also curios if there is any way to check and see if it has been reported lost or stolen through T-Mobile. If so, I would gladly return it to the owner, or see if they did not wish for it back, could unlock it. I know if I were to ever lose my phone, I’d pray somebody honest found it and did their efforts. Does anybody know how I could go about that?
please check try unlokc my iphone XR network lock
HI sir,i buy this second-hand iphone form a seller of personal. but this iphone is been network lock.i thing this phone already pass contract period long long time. and can been ublock.please check and hoping feedback form yout team. my phone SN is : F71XT29EKXKNimei number : 35 734209 804102 8imei number : 35 734209 797405 4
iPhone Unlock Problem (Moved to Another Carrier)
Hello. I have recently switched carriers and ported my number over. I had purchased an iPhone 12 Pro Max from T-mobile and have recently paid off the final bill, which includes the remaining balance on the phone. This is after I have switched carriers and ported my number to the new carrier. I realized, unfortunately, that I am unable to login to my T-mobile account because the associated number(s) is no longer with T-mobile. I reached out to a rep regarding this issue and was told that I would receive a confirmation around 24-48 hours via email regarding the unlock request. This did not happen. I reached out to support via chat and basically after an hour of talking, nothing can be done online. All I got was just to a generic link provided on how to unlock the phone, which brings me to the page on to login to my T-mobile account, which is not possible. I had my account PIN stored away in my notes but it seems to be lost. I was told by the agent on chat I would need to visit a store
Locked due to factory reset
My Samsung Galaxy A13 was reset and exfriend entered his google account information, when phone was returned I was instructed to due another factory reset, now when I try to set my Samsung up with my original information used when I received the phone, it does not recognize my information and according to Samsung and T-Mobile I need my exfriends google account information to unlock and allow me to get to settings and reset to reflect my information. Has anyone ever spoken to anyone at Google for their help in bypassing the pin and resetting their android. I need Googles phone number.
TMobile locked my AT&T Phone
Hi,I newly purchased AT&T Postpaid Iphone week before.During the activation Instead of AT&T SIM Card by mistake i put TMobile SIM Card into it (Ultra Mobile SIM Card)So my AT&T Phone got locked by TMobile carrier.Now i am not able to use my AT&T SIM in AT&T Phone because its been locked my Sprint TMobile carrier.Initially i worked with Apple support to identify the problem. They only confirmed that TMobile is the one who has to release the lock to use this phone with AT&T.I have been working with TMobile for a week and did not get a proper response from them.They initially said that they want to whitelist this IMEI so they sent a request to internal dept.Then they asked me to go to physical TMobile store to verify my identity, Physical phone and Prrof of purchase --- I completed all these processStill my phone is locked by TMobile and they are not responding properly.Let me know what else i can do before TMobile unlock my phone.
My mobile phone is blocked.
I'm an international student in the United States. Oh, my God, my luck is not very good. I'm a Chinese. I'm back in my motherland to continue my studies, but I just came back and my mobile phone can't use it. The operator's lock is blocked. It's too sad. He said it was a fraudulent blacklist. The operator is T-mobile. I can't contact the after-sales staff in the United States now. My IMEI is 35 538025 745006 1 I hope the after-sales staff can help me solve the problem. Thank you very much. When I return to the United States, I will definitely thank you. The mobile phone is very important to me because he is to Study is very important.
I want to known if I can unlock T-Mobile iphone device
Experts, I bought a T-Moblile iphone device in Japan , But it showed Sim locked , I can’t use local japanese network carrier, I want to known if this device can be unlocked or not ? IMEI : 353073118672484 , How can i access and apply for the unlock requirement ? Could you kindly help me for this ? Thanks a lot .
Is there any way to unlock local updates for andriod 13
It's beyond frustrating to find out well after the fact that your phones are locked down and you activity prevent your customers from using their phones how they please. I want to update to andriod 13, no one spends this kind of money on these devices to be using dates tech... If I wanted to stay on old versions of andriod I'd have bought a cheap phone or kept using an old phone. Does anyone know of a way to update your phone to a13, only in tech is it considered okay to restrict people's use of items they've purchased because you think its better for them. That would be like buying a new car that won't start if Ford thinks the weather isn't good enough to drive in, or your insurance company locking your vehicles ignition when rain starts, Nike sueing you or activity tampering with your shoes should you be discovered playing tennis in the basketball shoes. Just absurd you think this is a positive business model it's infuriating, I've been waiting ALL YEAR for the a13 update to move fro
Unlock iphone problom
I have contacted T-Mobile customer service (877-778-2106) and they indicated that my device has been unlocked. But I tried to wipe my device and replaced the sim card of another operator, but it still doesn't work, it's still locked, how can I do it? my iPhone IMEI 351671393327807
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