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Device unlock

T-Mobile devices come locked to our network. Here is a space to talk about unlock eligibility and processes.

  • 396 Discussions
  • 1,780 Replies
396 Discussions
K
kk0922First activity
posted in Device unlock
Unlock mobile phone activation lock

I want to apply for Activation Lock to unlock my phone. Please contact me to help me.

1
gramps28
Pillar
1 year ago
Z
ZedFirst activity
asked in Device unlock
Hola,May i have a question,how to unlock iPhone,please.

My phone can only play games, not phone calls. 😆 Because The Carrier Lock is SIM locked.Model Name:iPhone 11 Pro MaxModel Number:NWGJ2LL/ASerial Number:F2LZLT3AN70GIMEI: 353898105081673IMEI2:353898105139992 My phone nomber is 1(541)390 5656.if there has a bill need to pay,please tell me.     TAKNKSmczzlg@gmail.com

7
F
Pillar
1 year ago
K
KibaFirst activity
asked in Device unlock
help please

I live in Korea, I bought an iPhone 13 second hand, but it turned out to be blocked, I can’t create a mobile phone account, since I don’t have a mobile phone number, I can’t write to support either, since there’s no mail to write to, and I can’t call from Korea  I can’t go to America either

6
F
Pillar
8 months ago
X
xiaofan02918First activity
asked in Device unlock
Please help me unlock iphone 12pro

序列号: DNPG5DWM0D83 

12
syaoran
Pillar
8 months ago
E
ElFleshoFirst activity
posted in Device unlock
receiving a brand new phone in the mail with no service and I can't get my phone unlocked

So I got a T-Mobile device brand new in the mail and when I tried to connect it to use it service which I have no idea where the source is from or whereabouts of the phone at all the service has been used already and I can't get the phone unlocked when I really need a device help me unlock my phone

3
E
1 year ago
F
fentonFirst activity
asked in Device unlock
Unlock iphone problom

I have contacted T-Mobile customer service (877-778-2106) and they indicated that my device has been unlocked. But I tried to wipe my device and replaced the sim card of another operator, but it still doesn't work, it's still locked, how can I do it? my iPhone IMEI 351671393327807

4
syaoran
Pillar
1 year ago
M
MSalahRookie
posted in Device unlock
I phone XR

Good MorningI have bought IPhone Xr from the other hands in Cairo, EGYPT, but can't use my SIM because my IPhone locked and I get info from official Apple website that my IPhone locked operator is T-Mobile (Sprint /MVNO)  So help me, unlock my phone, please! HERE  IS THE IMEI NUMBER: 353066106091931 Iam from Cairo, EGYPT 

9
gramps28
Pillar
1 year ago
M
mzgnRookie
asked in Device unlock
sim card unlock

help please.My device that I bought from your operator, sim card is not supported. I live in Turkey and I can't reach the size. please help this channelhelp me .

7
gramps28
Pillar
1 year ago
G
GmatoMonkeyFirst activity
asked in Device unlock
unlock phone

Want to unlock phone

5
gramps28
Pillar
1 year ago
V
Vlad999First activity
asked in Device unlock
hi can you unlock my phone

hi can you unlock my phone?

5
gramps28
Pillar
9 months ago
A
Alexwero503First activity
asked in Device unlock
I would like to know how to unlock an s21 that I bought online and it is not unlocked

Could someone help me how to do it, the person who bought it from me does not answer me

5
gramps28
Pillar
9 months ago
T
TipahRookie
asked in Device unlock
Network Unlock my iphone 11

Please my iPhone 11 has been Sim locked on T-Mobile please unlock it for me IMEI - 353969102313912

4
tidbits
Pillar
5 months ago
R
romand1708First activity
asked in Device unlock
Sim card unlock

Good evening, i need help. I have an Iphone 11 from your company and i have issues with sim card. I have to unlock it. I don't know what to do. I don't live in USA, i live in Germany. What should i do?

2
syaoran
Pillar
1 year ago
8
85larrykFirst activity
posted in Device unlock
Misleading Sales Reps

I wanted to try T-Mobile.  I briefly saw an ad that said you could try T-Mobile for 30 days without commitment.  I called sales to ask about this.  They said yes, they would send me a SIM card which would allow me to test the service.  To do this, I would need to provide all my information so that at the end of the trial period, I would automatically become a customer unless I canceled (pretty common practice).  I was told that the 30 day trial period would not start until I installed the SIM card that they were sending me.  I asked about 55+ plans and settled on the mid range $70/month plan for two lines. And finally, I asked about phones and was told that if I became a customer, T-Mobile would off me an i-Phone 14 “on us”.  No mention of a trade in was made.  This all occurred on Dec 26, 2022.It took me until January 10, 2023 to get ATT to unlock my phone (another story).  So I installed the SIM card on January 10.  To my surprise, I immediately received a text from T-Mobile stating

2
R
1 year ago
W
warner_xxFirst activity
asked in Device unlock
Carrier unlock codes

I have a cheap vortex ZG55 cell phone.  Can someone please tell me the Carrier unlock codes. It's T-Mobile or Verizon.  It was given by standup wireless a government cell phone provider for lifeline.  Can anyone help please.   Please email me please thank you.   My email mills8888xx@gmail.com  

3
gramps28
Pillar
1 month ago
I
Imad1chahbounRookie
posted in Device unlock
unlock my Iphones, service cancelled all paid more than 7 days agi

I spend more than 5 hours talking to several T-mobile personnel to unlock my cancelled services, all paid phones. Do I need ti hire a lawyer?Thanks

11
gramps28
Pillar
1 year ago
A
Aries64First activity
asked in Device unlock
Changing carriers

My phone has been stolen last week and I decided to switch carriers. Upon doing this, T-Mobile wants to verify ID through phone number or Bio, which requires old phone that was stolen. I don’t have access to transportation to get to another phone or anyone near with a phone to call 800 number. How can I get transfer port PIN? Is there not a Chat service available with T-Mobile customer service? 

1
R
7 months ago
S
SelimoFirst activity
asked in Device unlock
please help me network unlock

I have OnePlus 9 pro t mobile , I buy this phone in turkey , my problem is i have a problem , i think the phone i bought has network lock , no matter what i do i cant remove network lock , where should i write ? according to what they told me, can t mobile employees remove the network lock, can you help please, I don't live in the USA and my phone unfortunately only reads t mobile sim cards but I have the network lock please someone help

1
gramps28
Pillar
1 year ago
J
JamekFirst activity
asked in Device unlock
unlock request

It has been a week since i requested that my samsung s23 be unlocked.  6 phone calls with t-mobile reps and phone is still locked.  The reps are incompetent and do not know what is going on.  My phone is completely paid off and feel that it is being held hostage by t mobile.  It is way beyond contractual agreement to unlock phone what can i do? 

7
gramps28
Pillar
3 months ago
Z
zizi1First activity
asked in Device unlock
Device Unlock

Dear Sir/ MadamI’m writing to you about some misunderstandings on my device. Recently, I have purchased IPhone 13 Pro Max from USA with T-mobile SIM card. But, now I am on the trip and I am going to change my SIM card into local one. But, other SIM card  is not working on my device now, I consider that T-mobile has to unlock my phone.Thanks in advance

2
gramps28
Pillar
1 year ago
J
Jack LuFirst activity
asked in Device unlock
About T-Mobile prepaid unlocking

I opened a prepaid phone number in 2023 and bought an iPhone13pro. I checked T-Mobile's prepaid unlocking policy. I think I should meet the conditions for unlocking, but I waited for a long time and my phone is still locked. Why is that?

1
gramps28
Pillar
7 months ago
M
MeimanyiFirst activity
asked in Device unlock
unlock

嗨，\我想解锁imei，请检查，我真的很感激imei：350577199079214

1
gramps28
Pillar
1 year ago
T
tasneem ghadiyaliFirst activity
asked in Device unlock
unlock device

i have been with t mobile since 2022 and i purchased my device from t mobile in december 2022. my phone’s amount was paid in full. i was always a prepaid customer, and it’s been more than 6 months i have been calling t mobile every after 72 hours for unlocking my device. i have moved to India and i cannot use any sim and t mobile is unlocking my device. it costs me 100$ each time i call t mobile because i am making an international call. i have called t mobile more than 20 times now and no one is unlocking my device. i meet all the requirements for unlocking my device but still they are not unlocking it. WHAT SHOULD I DO?  i am really frustrated i cannot use my phone neither i can sell it. 

2
tidbits
Pillar
6 months ago
J
json1First activity
asked in Device unlock
Why is it so hard to get my phone network unlocked??

I have been asking to have a network unlock on my phone that I bought from Samsung for over 2 weeks!!! All I get from the reps and managers is they put in a request and escalated it and wait 24 to 48 hrs. I have and nothing…… I really need to use my phone out of country and don’t know what to do!! 

4
tidbits
Pillar
1 year ago
B
bakirdolatRookie
asked in Device unlock
How can I decode my phone on T-Mobile ?

HelloI bought a phone from someone, i found it is coded on T- mobileHow much it cost to decode it, please? 

9
gramps28
Pillar
3 months ago
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