Since inserting the new 5G sim card, my text notifications have been turned on...which is really annoying when responding to group texts…I have searched my android phone for the notification setting, but it is nowhere to be found to turn notifications off.Settings > notifications > Messages > In-App settings (with the note that four categories deleted)… Is the turn-off option in one of the 4 deleted categories?I am getting up to 17 delivery notifications for family group texts… and I would like to not receive those.
This last week my Fitbit stopped syncing to my Fold 4. I thought the Fitbit Charge 4 just died, so I ordered a new Fitbit Charge 5, but I can’t get that to sync either. I was online with Fitbit for almost an hour, with no solution. It seems this is caused by Android 13. I see a fix is in the works for Android 13 for the Fold 4, but I don’t know if it will resolve the issue or when that fix will be released. Is there a place that I can get more detailed answers? I’ve already checked here: https://www.t-mobile.com/support/phones-tablets-devices/software-updates, but it doesn’t answer my questions, it just says my device is in development. Not whether it will fix the issue or when it will come out.
New to T mobile since end of December 2022. Brand new iphone worked a week. Returned to TMO GRC on January 6th. UPS says delivered. Tmobile keeps saying there but hasn’t been scanned into system. Now months later, many calls, nothing they can do. So, I am paying for a phone that was returned. Its someplace in that warehouse. This appears to be a problem for others too.
I changed from Cox to T-Mobile internet. The download speed in exceptional. The Alexa transition was smooth once I added 2.4G to my T-Mobile router. I named the new 2.4G the same as the Cox name with the same password, every device moved over as hoped. My home is automated with multiple plugs (7) and Feit Bulbs (30). Once setup everything worked for a short time. Then the bulbs would drop offline at random. The plugs always work. To reset the bulbs all I need to do is turn off the power to the bulb and turn it back on and then they are connected and work with Alexa. I have tried to find a pattern (like time of time or phase of the moon) but there doesn’t appear to be a pattern. I have via the Feit App set all devices to update the firmware automatically. Also, setup all Feit devices to push a notification when they drop offline; there are many pushed messages in the Feit app but again no time pattern. I have an open ticket with Feit and have tried all their suggested solutions - nothi
After changing a few settings on my T-mobile plan (unblocking Spam), I cannot call out of my iPhone. The message that I hear is "The phone that you are using does not allow outgoing calls." The message that people here when they try to call me is, “At the subscriber’s request, they do not allow incoming calls.” Yes, I have rebooted my phone. Yes, my bill is up-to-date. I cannot call out using Wi-Fi calling either. I can text. My son, also on my account, is having no issue; he also has an iPhone. Anyone have a solution? I rechecked the setting that I change on the website earlier and nothing looks strange.
Just wondering...under Usage on the data... when it says internet access and the mb does that mean the phone accessed the internet or that someone had to be using it in order for it to access the internet.
From time to time, I'm unable to send or recieve MMS messages on my Android phone. I've documented some of my experiences here, but I thought I'd raise the issue under a different heading in hopes that someone, perhaps from T-Mobile, could offer a solution or at least a cause for this problem. None of the suggestions in the aforementioned link help me.I use the stock Android text messaging app because I like its integration with the "Messages for web" capability. At one point, though, I switched over to Textra and got an error message noting that there were "no MMS connections available" when the send/receive MMS problem occurred. When this problem happens to me, I have to reboot my phone to restore MMS functionality. It then works for a limited time before it comes back again. I'll go through several rounds of this over a period of 2-3 days, then all will be well for weeks. But the problem keeps coming back.I should note that, when I'm experiencing this problem, it affects only
I am upgrading my current dual SIM iPhone 12 to an iPhone 14 Pro. I ordered the new phone through Apple with the option to connect to any carrier later. I’m trying to get the iPhone 12 ready for migration. Question: Under Settings/General/About/ICCID, there is a long number filled in. I’m told this means there is a physical SIM card in the phone. Also under Settings/General/About/EID, there is a similar long number filled in. Does this mean I’ll be ready to migrate when the new phone arrives? Or, is there something else I need to do first? Thank you for taking the time to help.
I have tried to connect a cable via the USB-C to connect to ethernet on the Deco X60. It doesn’t seem to recognize it. The cable is a Belkin USB-C to Ethernet. I’m thinking of switching to the Mifi X Pro (M3000) which has the Ethernet Port built in. Can anyone help me with this setup? We currently have Satellite for internet and have found we get a better signal with the Hotspot. I would like to get rid of the Satellite internet and use the Hotspot permanently. When I plug in the cable to the Hotspot it says I’m charging the system…. Is there something in the settings I need to change on the Hotspot to have the Deco see it? Thanks in advance for the help!
Since Friday my phone fails to send or receive texts consistently. I keep restarting and it doesn’t work. Full bars or service.
I received a text from T-Mobile that was a picture saying “Congratulations... You're one of the lucky winners of our Mobile Network. Get $1000 weekend gift. To redeem your gift, text your Full Name to…..” I don’t know if this is a scam, or if I actually won. I also registered my email in the sweepstakes but I got nothing there
My familywhere won’t track on e of our phones, it shows up on our family members list, but whenever we try to locate it on the phone we get “*****’s phone isn’t responding, the phone might be off or out of network coverage” even with the phone 10 feet away, the message we get from the browser simply states “failed to update *****’s location”
This is my 6th month on t-mobile 5G Internet. It used to be good for the first 4 or 5 months, but recently the service became unstable, connection on and off, download/upload speed sometimes are very slow, upload speed is sometimes < 1mpbs. Restart the modem sometimes helps. The modem stays where it was when service is good. When I encountered the issue, the signal on the model is “good” .Any thoughts?
Your current rate plan does not support this Apple Watch. I get this message setting up my Apple Watch ultra help
I changed my name via court order, and per this page https://www.t-mobile.com/support/account/change-your-billing-name-ssn-or-birth-date it says to mail supporting documents and ID to the mailing address to change the name for my account. I did this and later on received a call from "tmobile expert" saying the change was successful. The rep told me to wait 72 hours for the changes to go into a effect. After waiting, my account name was still not changed. I online chatted with a rep who told me that I had to go in store because this was a major change and to protect my privacy. I told them about the directions per the link and they gaslit me. Am I misreading something from the link? If I wanted to go in store, I would have done that and not wasted my time and money mailing things. And the link says nothing about it -having-to be completed in store.
Hello,I would like to increase the third-party purchase limit. How would I go about doing that?Thanks!
For the past three months, Tmobile has consistently charged $50 for Tmobile internet, which I tried, didn’t like, and returned. I have called three times already, and every time, I get a personal guarantee from a Tmobile customer service agent that the charge will be reversed. Yet, I keep getting charged for a service that I don’t use. Also, got Tmobile internet due to a $50 credit to try out the service. Not only did I get charged $50 for a service I didn’t use, but also didn’t get credit for the $50 as promised. Really don’t know what’s going on with Tmobile. I have been a customer for 10 plus years and never had such an issue. I am considering upgrading two lines with them, but now thinking of shopping around with Verizon. It is very discouraging as I would rather not change with 10 plus lines with Tmobile - but I am absolutely getting no help.
My child’s sync up watch is about 1.5 years old now, and had been working fine until the last week. It turned itself off, and now when I try to turn back on (I have to hold the power button down for 15-20 seconds to turn on, otherwise it does nothing) I get this screen 75% of the time (see attached pic). If it does get to the loading screen, it gets stuck there and I end up just having to reboot it again. Any tips/tricks or is this watch done for? thanks!
Hello, I had sprint for a few years before the T-Mobile merger happened. I got the new sim card in November or December, and since have not been able to make or receive calls or text messages. I pay for unlimited everything on a relatively new phone, a Samsung Galaxy A32 5g. I went back several times to where I got the phone and they cant help me because ‘they dont have the new equipment for the merger’, which is a bit of an oversight to make people use these new sim cards that basically disables their phone and then not have a way to fix it. Ive followed everything ive been able to find online about what might fix it, or what settings to possibly change and nothing has worked. Im honestly about to just switch to cricket since I cant use sprint anymore.
recently browsing/ window shopping and saw people selling tmobile’s new gateway. is that a thing? are we able to swap out the rental unit for one purchased from someone or are those gonna be hot items that wont activate? and even if can be done will doing so save on rental fees in the long run or not really save much dough? previously when we had cable services some fairly major savings possible by using a compatible unit we bought outright. just curious for now.
I have the white 4g box for internet and around midnight it rebooted itself and I can't access a lot of websites. Can't get on Reddit,twitch or thingiverse for 3d models. Smart tv won't work for Netflix but will for Hulu. YouTube works fine. Any help would be appreciated.
Can my iPad receive txt messages and FaceTime using the number it came with or must it be from my iPhone?
I would like to know if Tmobile will work in Venezuela while traveling, I have international calling and my phone is unlock
According to an article on CNET, my plan that I have had for years (One Plan Unlimited 55 - used to be called something else) is going to change. The primary advantage of my current plan is that I get $0.25/minute calls when I’m in Europe, and more important, I get free data so I can use my phone to access the internet. Texting I don’t particularly care about. I often spend 60 days a year in Europe.So, with my new plan, whatever that is, will I still get the same benefits? I also read that I may be able to opt out of the new plan. Is that correct and can I simply keep what I have? I tried calling customer service, and I have no idea what she told me … it was way too convoluted.
I found a lot of complains about the Sagemcom Fast 5688W Gateway with VPN. I have the same problem. My firmware version is SGJi10202-1.2.74.VPN does not work from my Windows PC, but it works with my iPhone and iPad!!!I found out that it could have something to do with the MTU packet size. This MTU value can be changed under Windows. Until now I didn’t have time to dig into this. Does anyone know how to do it and tested this?The firmware of the Sagemcom Fast 5688W Gateway is absolutely poor. I think everyone should contact T-Mobile and complain about this firmware. T-Mobile needs more pressure to enhance this black box.
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