SyncUP and IoT
Wearables, asset tracking, and more!
- 164 Discussions
- 794 Replies
I was trying to set up tmobile tuesday with the phone number my hotspot is using. I see there is 2FA authentication where it texts a code to that same phone number but I’m not in possession of my hotspot as it’s being used to monitor security cameras remotely. The customer service at tmobile told me I can go over there and connect to the hotspot with my phone and should be able to see a “messages” area in mobile.hotspot.com and it will allow me to retrieve the sms text I was sent. Is there an easier way to do this? I see on the tmobile app there is a usage history area where it tells me the data I’ve used and there is a messages area but its blank.
can the external IP address of the remotely located cellular modem be lfound within my T-mobile account or found in some other manner? Since the modem is remote the My IP address here at home is not useful.
Hello everyone, I have been having a lot of trouble with my SyncUp Drive device lately. It keep giving push notifications about my vehicle being towed, but in reality, my car is safe and sound in my drive way. Now it would not be a problem if it doesn’t doing it over and over again in the middle of the night. Have anyone been having the same problem and were you able to solve it? If so, please show me what you have done to stop it because I really like my SyncUp Drive and I would hate to let it go because of this issue. Thanks in advance everyone for your help!
Hello I just got a T-mobile data card for some IoT project.I want to use this on a D-Link modem/router that has a SIM card slot that is 4G LTE compatible (DWP-902) but what i need is the APN settings for the Data Card that was provided. Anyone can help with that?
Hi, accept a Home Internet kit on trial at a store. There they told me that I could try it and if it was not required I could return it to any store. I have tried to return it and they tell me that I must send it by mail. I'm calling the contact phone and they don't answer me. I need to know how I can return that internet equipment because it does not meet my expectations. Than
Other admin consoles display specifics about devices attached to the wifi like ip address, device type (if avaialble) and status. When you click on the attached device icon on the T Mobile admin page, you get nothing. the mobile version of the admin app does display ip address of attached devices but that is it. Leaves you having to use the ‘Columbus’ approach to find which device is assigned with the ip address.
I recently moved the SyncUP DRIVE from my old car to a new car, Hyundai Ioniq 5. It works otherwise, but I’m constantly getting Tow Detected, Your Hyundai Ioniq 5 is being towed! alerts. These are extremely annoying due to the sound alert the app makes, these are quite random, can happen from a couple of times a minutes to every few minutes.Any thoughts, what could trigger this alert and is there something I can do to stop them? If I can’t resolve this, I won’t be able to keep using the SyncUP DRIVE with this car, the alerts are too annoying.
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