Same here, doesn't work with prepaid accounts. Best thing to do on Android, is to "uninstall" the app, which will revert it to the version of the app that was installed at the factory.Then when official word is posted on this forum that the new app now works with prepaid accounts, then update it.
Lauren,The developers should have released the app AFTER ensuring that it works with ALL account types. That's a no-brainer.
Confirming 5.1.4.1 does not work with prepaid. I have used no minutes on my $30 plan and the app said on the first day of the new plan month (still does as of today) that I used up all the minutes and they will be charged at .10/minute.Also, the new version will not successfully add a refill card, displaying various errors including the phone not being connected to the internet. I was prompted for the card number, so the phone was connected to the internet.Again, the best thing to do is to uninstall the app, which will restore the original T-Mobile My Account, which works perfectly.I have also e-mailed androidapp@t-mobile.com describing these issues and included screenshots, but am not expecting any sort of reply.
See my last message above.
If the original poster has an Arris gateway, WiFi Calling will not work, period. I believe it has something to do with the gateway sending an IPv6 address to the phone.With straight IPv4 addresses coming from a separate router, WIFI Calling works perfectly.Port settings have no affect, since I once tested this by complately disabling both IPv4 and IPv6 firewalls on the gateway and WiFi Calling still didn't work afterwards.
Figured it out:Log into My T-MobileSelect ProfileSelect the Edit link next to Customer InformationOn T-Mobile ID, select the Edit link next to Phone Numbers. Add the second T-Mobile number and follow the directions.
After doing the above, I was unable to access either account through My T-Mobile. A T-Mobile representative called me back after an online chat and was told that only one prepaid number can be attached to My T-Mobile at a time, it doesn't allow for multiple numbers. The rep. was able to delete it from the original profile and am able to access it separately. After the second number was deleted, I was able to access the original account again.
Depending on the line, I see that same error (not ready for you yet) and have been seeing THAT for two years now.More recently on a new line ported in, I get the following below and have been seeing THIS for a week now.Accessing either line via the web site (my.t-mobile.com) works perfectly.
The T-Mobile app doesn't work for prepaid customers, period!FOR A YEAR, the app kept displaying a screen "Were not ready for you yet." Really? AN ENTIRE YEAR?NOW, it says "Something isn't right..." I'll say.
This isn’t working if a message is sent from a Comcast e-mail address, the message isn’t received by the phone, but it works via other e-mail domains.
I have T-Mobile prepaid service and received a letter about a data breach, back in September, regarding the August breach. I have other monitoring services from three different companies and the only item reported to me by all of them, was that my e-mail address and what is now a very old password, were found. No other information. When I first started with T-Mobile, I had postpaid service from 2005 to 2011, then ported out to other prepaid services and eventually came back to T-Mobile.
They are older, 5-6 years old. T-Mobile has a web page where the brand and model cam be input and it will return a trade-in value for the phone. It returned a value of $0 for all of them. I also found a postage-paid merchandise return label for recycling phones only, that was in one of the boxes, addressed to Assurant Solutions in York, Pennsylvania. Wasn’t sure if the label was still valid, could simply box them up and bring to the Post Office.
They are all Androids and factory resets have been done on all of them. Thee have Android 5, 6, or 7 installed on them. There is an ecoATM inside the Walmart across the highway from me. ecoATM’s web site also has a page that will display the value of a phone. I selected the brand, then it asks to select the phone… None were listed… If there’s any value in them, it will be to retrieve any metals inside that can be recycled.
I’ve had this same router for several years now and finally, I have it working the way I originally wanted it to work. Wanted to use it so that it could use IPv4 and IPv6, could not get IPv6 working without certain settings from the Internet provider, etc. Recently, the answer was right in front of me, when I logged into the router. Put it in Access Point (AP) mode. Once this was done and the setting saved, everything that needed to be disabled, was disabled automatically. Connected phones receive the IP address from the host Internet gateway, with IPv4 and IPv6 connectivity and I found the WiFi signal provided by the router is far better than what the ISP’s Internet gateway provides. I hope at some point, T-Mobile will consider offering this router again, as it’s really a decent router.
Sounds like it's phishing or SPAM. Forward the messages to 7726 (SPAM). At least for the first one, T-Mobile will text back an acknowledgement that they received it and they'll take care of the rest. If you continue to receive more such messages, also forward them to 7726. The more information T-Mobile receives about those and other phishing or SPAM messages, it helps every customer.
This is straight mobile phone data, I do not have a hotspot, nor is the phone tethered to a PC via USB.
For the August 2021 breach, you should have received a mailing from T-Mobile last September (at the earliest) informing you of what occurred.
Hi. Without some sort of firewall app, there is no way of telling which apps are exchanging the data.
Nokia 100. https://www.mobilephonemuseum.com/phone-detail/100-tha-9
Issue has been resolved. Messages are being delivered again.
The vast majority of messages, are a miss. As of yesterday (14 September 2023), such messages were not being delivered to the phones (multiple) and the senders (not specifically via Gmail) are not receiving a bounce/reject message, so it appears the messages are winding up in a black hole somewhere. @HeavenM I understand spam filters are necessary, but when legitimate messages aren’t getting through, this is a problem. This is beyond ridiculous now.
I just posted a response to a similar thread. The spam filters T-Mobile/Cloudfilter is using, are preventing legitimate messages from being delivered, which is a problem. It’s beyond ridiculous now.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
