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SyncUP and IoT

Wearables, asset tracking, and more!

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381 Discussions

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Does T-Mobile still sell hotspots?

I noticed that T-Mobile's website lists only one hotspot for sale but you can't order it online. Is T-Mobile getting out of the hotspot business?

Clear DTC Codes/Check Engine light thru SyncUp

Is it possible to reset the Check Engine light on the car thru the SyncUp device ? I have fixed the problem and need to clear the codes to make sure they dont come back. If so, how do I do it ?

Mobile Hotspot app for BYOD

I don't know quite how to word this but I'll try my best... I brought my own tablet to T-Mobile and bought the one plus plan so I could broadcast hotspot from it. I've tried using the native Android tool to do this but any device connecting to it says internet unavailable. Is there a way to get th...

How to make calls without downloading a third-party app for the Alcatel One Touch pop 7

Okay well I have the Alcatel One Touch pop 7 and I just wanted to know if there was any way that I can make phone calls without downloading a third-party app even though I have a phone number and I can send text messages and other people can call me but the calls won't go through probably a silly qu...

How do I make my phone NOT connect to LTE signal booster?

At the office I work at, someone has placed a Tmobile LTE signal booster of some sort in the window. When it is plugged in my phone is auto connecting to it and I am getting data speeds of under 10kb/s. When it is unplugged I am getting 7+mb/s. I assume the person has a good reason for keeping the d...

Stuck on 1 address

This worked for a long time, now it is stuck on an address I stopped a week ago. That is the start address, stopped address etc. Still provides trip notification and all other data. How do I fix

SyncUP drive problem

Hi everyone, how’s going?I want to give my old sync up drive to my dad, during the set up it say imei was already registered with another email, for privacy, it won’t allow me to active on a new account.I haven’t use it for a long time and I DO NOT remember anything about what email was the device ...

After a few years CellSpot went offline how do I get it working?

I've had the CellSpot for a few years and about a week ago it went red and lost connection to the house repeater. Who do I talk to for debug and support?

CellSpot not working!

I have a brand new 4GLTE CellSpot and its not working. The power light is flashing green and the internet light is flashing orange. I have plugged the yellow Ethernet cord into the yellow WAN port and it is plugged into my Ethernet modem. I have contacted my ISP and they have opened up UDP ports...

Sync up WiFi problems

im new to the sync up thing and just turned on the WiFi today. So, I’m sitting here in my car, it says I have WiFi service but nothing on my phone will work and it all says there is no internet connection. I turn off the WiFi and everything works fine. Is the sync up thing a waste of money?

LinkZone device - Network Indicator is Flashing Blue

Linkzone stopped working this morning - Network Indicator is Flashing Blue. Should I do a hard reset?

Traveling from Europe to Florida - Linkzone?

Does anyone know if there is a data plan available on the linkzone device for tourists?we are planning to spend a couple of weeks in Florida in August and trying to figure out what we would be the best way to stay connected?We have three kids and want to avoid high international roaming costs.thanks

Using Alcatel Linkzone as a USB modem (WiFi disabled)?

Is it possible to use the Alcatel Linkzone as a modem connected to a PC with a USB cable and the WiFi radio turned off? (This would be USB tethering.)The tech specs list WiFi and USB for connectivity, and at least one major gadget review site states that it will work as a USB modem.It's a good way t...

Why can't I access web pages through the alcatel linkzone?

I can connect to the hotspot alright but whenever I try to use an app or go to a web page it times out before anything pops up. Any device I use keeps trying to go through some mimpre. web page and fails.

Register the booster

please could you help me by register my booster t mobile 4g Lte signal booster which I received from you

alcatel linkzone

i didnt get a password for my alcatel linkzone

ATT Nighthawk M1 Unlocked Work with T-mobile

Hello, I have an unlocked Nighthawk M1 from AT&T, i want to know whether i can use it with T-mobile 4G SIM card? If yes, I'm planning to change my ATT SIM to T-mobile.Please advise. Thanks.

Article Sync Up

I just purchased a Heads up Display cradle for my iPhone. Will I be able to view Sync Up in HUD mode, and if so how? Also my lease is up and I'm trying to decide if I want to stick with my iPhone or go to a Samsung S9. Can someone give me input on the best phone for the best HUD apps.?

Mobile HotSpot Instructions?

We are on the T-Mobile ONE Unlimited 55 Plan, with ONE Plus International to be able to use the phones in Canada.I didn't get very good direction on how to use the phones as a HotSpot for our computers, especially while out of the country. I've blundered around and think I've got it figured out, bu...

SyncUp Drive BMW X3 alarm

I plugged in my SyncUP drive into my 2018 BMW X3 and every time I lock the car the alarm goes off. Any ideas on how to stop this?

SyncUp & Drive kills batteries/alternator

I recently added the SyncUP & Drive device to my account - we are long-time T-Mobile customers and have not had any problems whatsoever besides this to date. My son was getting his license and I wanted to be able to monitor his driving. The SyncUP device worked like a charm for the first week or...

Cannot reboot Cellspot V2

I installed a cellspot v2 last night, when I came home today it was up and running and working great. I needed to unplug it to adjust the cords and now when I restart it does not finish the connection process after a few minute. I retried by unplugging the modem and cellspot, waiting for the modem t...

SyncUp Issues

I have had my SyncUp for a few months and it was working fine. Then suddenly it showed my battery was dead and it turned out my alternator had to be replaced ($650). Now the SyncUp won't work at all - it is offline even when the lights are on, despite repeated attempts to unplug it and get it to w...

Setting up 4G LTE Cellspot

Hi, I was just sent a 4g LTE cellspot from T-Mobile to help with the low cell signal that I have in my home. It seems pretty easy to set up, however, when I went to my modem (which I have via Spectrum), I saw that there was only one ethernet port and this was taken up with my router. Now, on my rout...

How do I activate my T-Mobile SIM cards using a Netgear LB1120 4G LTE Modem?

I bought three T-Mobile SIM Starter Kits to use in three Netgear LB1120 4G LTE modems. The instructions gave me two ways to activate:1. visit www.t-mobile.com/activation2. call 1-877-778-2019 from your device I can't do 2 because my device does not have the capability to dial out.These Netgear LB112...

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