Can anyone recommend an affordable brand and model that works with the gateway?? My Canon cant connect (and I tried setting up an additional SSDI for the printer and that failed too)
I have trouble with dropped calls at home. When I contacted T-Mobile about it, they suggested a new sim card would do the trick. The new sim card did not do the trick. They next suggested I get a new phone, since my phone is about 6 years old. So I got a new phone. I still had the same trouble with dropped calls from home. So I called and discussed it with them and they informed me that there was a known issue in my area that was being worked on. They refused to take the phone back, of course. And as of this date, I still have trouble with dropped calls from home. My question for T-Mobile is, do you want me to go to a different service, or are you going to fix the problem? I’m already plenty angry about buying a new phone when you knew there was an issue in my area. When will the repairs be fixed so I can make and receive calls from home without constantly having them drop?
My cellular data (iPhone14 pro) has been going in and out and if it's even working it's extremely slow. A speed test hit a high of 20mps. My phone will show full 5Guc but not load and and disconnect from the internet. It will switch between 5Guc, 5G, LTE, E, and SOS mode. Using WiFi there are zero issues. I also was on a Sprint plan and upgraded to a tmobile plan for “premium data”. It’s been this way over a month now in the Chicago area. Anyone else having these issues?
Why if Netflix is on you , I have to pay when Netflix raised prices. You should pay it. Not me. It is so stupid.
Since the T-Mobile Gateway has limited ports, I just bought and connected a Netgear Switch (GS305). I have it plugged into the Gateway and then two devices connected to the Switch. The devices connected to the Switch show they are connected by LAN but not receiving any data. Not sure how best to fix this.
Is it possible to login to a portal, that will allow me to view my text messages, using my computer?
Changed from a Sprint Unlimited plan to 55+ Essentials plan. Now cannot connect to any app through my unlimited data plan in areas I was able to connect before. Any suggestions?
Dear forum members,I come to you today seeking advice and solutions to a connectivity issue I've been experiencing with my Intel Evo laptop [https://www.lenovo.com/sg/en/faqs/intel/intel-evo-platform/] and T Mobile Gateway. As a frequent traveler and remote worker, I heavily rely on a stable and fast internet connection for my professional and personal needs. Unfortunately, I've encountered some challenges when attempting to connect my Intel Evo laptop to the T Mobile Gateway, and I'm hoping someone in this community can shed some light on the matter.Here are the specific issues I've been facing:Limited Connection Range: I've noticed that the range of the T Mobile Gateway's Wi-Fi signal seems to be limited when trying to connect with my Intel Evo laptop. Even when in close proximity to the gateway, the signal strength fluctuates and sometimes disconnects. Are there any known compatibility issues or settings that I need to adjust on either the laptop or the gateway to optimize the conne
Whats the point of having chat in the app if it does not work. In the last week, I’ve tried multiple times every day. I was able to talk to someone twice. The first time the said they would get back to me but never did. The second time they just disconected in the middle and I was never able to reconnect. Most of the times no one answers.
I have the home internet 5g. Trying to add a wifi 6 router as a bridge. Problem is it won’t connect to the internet and says if it isn’t DCHP then either manually enter Static IP or Ppoe information when I click the PPPOE option it needs a username and password. Does anyone know if this is the one I am using to add the router as a bridge?
When I am on the phone for a certain period of time, all of a sudden I hear “beep, beep. beep” and the line goes dead. I then have to call the person back. This has happened 3 times in the last two days. Does anyone know what the issue is? It happens when I have been on the phone call for 10-15 minutes. Thank you.
I bought a new iphone at the T-mobile store on 1486 Scott Blvd, Decatur, Georgia. I have taken it back in twice - once to help me (an almost 70 year old lady) with a technical question and once to get help installing a screen protector. Both times your guys working in the store greeted me right away and were polite, helpful and very competent. Want to recognize Steve and Kenneth. Please forward to their managers. Thanks
Hi Team, I am not receiving otp to my phone number my number is 201*******
So my T-mobile home internet data resets every 30 days, and tommorrow on the 15th is when it resets, does it reset at midnight or tomorrow morning from you guy’s experience
I purchased the international pass for 30 days. Does it automatically terminate and the charge drop off after the 30 days, or is there something I need to do to cancel it? I have returned from overseas and am done using it and would like to turn it off now. Thanks.
Which device is the best 4G Hotspot device to work with a DashCam?
Hi everyone, I read in a previous post that activating call forwarding when traveling abroad is the best way to avoid receiving calls and being charged for them. I have three questions: 1) if am abroad and i activate call forwarding and forward the calls to another T-Mobile phone number (for example a relative) in the US will I incur any fees? I have an iPhone which has a phone setting to set up call forwarding. Does it make a difference to set up the call forwarding through the iPhone setting vs using **21* code? If there is a difference between the two methods can you explain what the difference is?
wifi has been losing connection for the past 3 nights i have no idea why i restart it unplug it
It has been like this for me for 3 days. My account is Sprint based and nothing is working. There is no way its been updating for this long.
i am using the Apple Iphone 14 which I received from T-Mobile until recently I could send and receive xfinity/comcast emails on my phone… now I can not. I have contacted Apple and they ran a diagnostic analysis on the hardware/software all is good I can’t get to first base with Comcast…can you help me? 804-513-8065 my name is Larry
How do I file a claim for a repair. There’s a line down the middle of the screen but the glass screen is not broken
Does my current plan include free texting and data in Cancun?
I went to a retail store to sign up for 5G Home Internet and was okay with the normal what are the last four of your ssn. But, after getting into process a little deeper I was asked for first five of my ssn. I questioned the agent and he said this is T-Mobile policy. So, after photographing my license and having my complete ssn, I feel like I’ve been setup for the possibility of a major breach.
I declined Apple Care (insurance) when I purchased my iphone thru T-Mobile, I was covered by my credit card. What now? Do I have to buy a new iphone and purchase Apple Care? Loss of my credit card’s 2% (cash back) benefit and free phone insurance coverage, is a T-Mobile Tax! My iphone is now 8 months old. Will T-Moblie offer a (opt-in) to purchase insurance for existing customers?
I am not receiving verification codes from a UK bank (Santander). The bank says that all their T-Mobile customers have the same problem. TM Tech support haven’t figured out a solution yet - any ideas?
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