Asked questions on Facebook, but no one answered me.
Hello, I signed up for 3 lines of T-Mobile Service 2 days ago. I am unable to create a T-Mobile account as it says my phone number does not exist. Do I have to wait for the numbers to be ported over? Â
My camera says it fails to open when I go to camera to take a picture on my Samsung A32Â
So I purchased a OnePlus 9 pro 5G (LE2127) from a reseller. I called T-Mobile to check the IMEI was good and I could use it and unlock it to use overseas on occasion. I was told there were no issues. The store checked before hand as well. I contacted TMobile and they kept having trouble finding it in their system. It showed up just fine in my TMobile app and online at my.tmobile.com. After 2 hours of really trying to solve it, they found it was originally a Sprint device and I would need to contact Sprint to have them unlock it for me. I have done that, although they won't help me because I don't have a Sprint account. I feel like I was just being transferred around and put off on different people. Can anyone help me in this situation or help point me in the right direction? Returning the device to the store doesn't seem like an option seeing how it works on TMobile and I called T-Mobile to verify everything in front of them. I'm just at a loss here and could use some help.
My daughter is traveling to Ireland and Scotland on vacation.I called Tmobile to add text and data to her plan, and was told Tmobile does not have coverage in Ireland.They said they could unlock the phone so she can use a different sim card, but they couldn’t tell me where I am supposed to find this SIM card.Is that Correct? Ireland seems like a pretty well traveled destination, I cannot believe Tmobile does not have a solution for me.
Does anyone have any bad reception or Keep dropping calls when driving on highway with Prepaid? I have been using Prepaid Tmobile and make calls each morning, afternoon. However, Tmobile has bad and the worst tower. Driving on the highway for an hour, calls keep dropping for 15-18 times and hard to call connect again. Tmobile representative promised me to call back for feedback but did not happen. Â
I have been completely unable to initiate Is a T-Mobile support chat session. According to the T-Mobile app on my phone, the app Has been experiencing technical difficulties for the last 30 days. I do not have any social media accounts by choice, because I do not want my data mined and subsequently sold. Every time I try calling T-Mobile, I keep being routed to the philippine call center. The philippine goal center, in my opinion, is completely useless because every rap I've spoken to has lied to me. Is other than going into a physical T-Mobile store, is there any other way That I can get account assistance from someone in the United States?Â
I have been noticing increases on my monthly bill lately and called in to verify. The agent told me the extra charge is due to an international call. But guess what: I have been calling my country for years using WhatsApp Video Call and I have never been charged, since I have unlimited data. When I google the question I realize I’m not the only one who has this problem with T-Mobile. On my first call to the billing department the agent told me that international phone calls made through WhatsApp can be charged; she issued a one time courtesy refund to my account though. Then I spoke to a second agent and then a third agent, who both blamed WhatsApp for the issue. Here is what What’sApp says on google about this known issue:“WhatsApp uses your phone's cellular connection or Wi-Fi network to send and receive messages and calls to your family and friends. As long as you haven't exceeded your mobile data allowance or you're connected to a free Wi-Fi network, your mobile provider shouldn't
I've had 5G home internet service for about two months, after two weeks it started acting up. For about five times a day all my devices connected to the Arcadyan KVD21 gateway lose internet yet stay connected to wifi, I've tried everything! Do I need to replace my gateway? Very frustrating.Â
IPhone8+ I’ve struggled with delayed call and voicemail notifications for years. A phone reboot or airplane mode toggle or network reset would show the missing notifications….but subsequent missed calls/voicemails would not appear.After many wasted hours of support calls and store visits with no resolution, I finally found the source of my problems…….too many visual voicemails!!!!!! PERMANENTLY DELETE ALL OLD/LARGE VISUAL VOICEMAILS!!!!!!!!After removing ~100 visual voicemail messages, I now get immediate  missed call and voicemail notifications.I am so happy!!   Â
I have a Pixel 4a, and just got TMo home internet. So far I’m loving the speeds and the cost. I have the Arcadyan gateway. I can connect my phone with no issues.However,I never see the network added to my saved network list, and if I get disconnected, I get an authentication problem, and it doesn’t reconnect. If I cycle power on my phone, it connects with no issue, or I have to enter the password to get it to connect.My wife also has a android phone (moto-G) and it works as expected, so I suspect it’s a Pixel problem, although I had no problem with the Netgear router that I used prior to switching. Anyone see anything similar? Thanks
I have iphone 12 mini which is Sim locked by T mobile. I have bought it from Japan Auction Market. I am unable to use in Bangladesh due to Sim locked by T mobile. I want to use it in Bangladesh. I have gone to different shop to unlock it but they are demanding huge amount to unlock it. Will you give me a fevour to unlock the simlock. My IMEI no is 357855861376495. I there fore pray and hope that you would be kind enough to unlock my Sim and oblige there by.
Is there any reason the rest of the t-mobile community cannot use the Affordable Connectivity Program (ACP). Before I switched I was told you did and once I siged up found out you didn’t but stayed with t-mobile home internet cause my price with charges from the old provider would be the same with the Affordable Connectivity Program (ACP). Now however I can get a discount on the cost of the internet for at least a year and use the Affordable Connectivity Program (ACP) which is going to be a significant reduced price I will be paying as compared to t-mobile. Any plane to add Affordable Connectivity Program (ACP) before I cancel my t-mobile which bu the way has been very good for the time I have had it so far.Â
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