So this has been happening the past 3 days. Whenever I turn my hotspot on my cellular data drops and I cant use the phone or the hotspot. Its becoming increasingly frustrating since ive been wanting to play on my pc with my friends and talk to them on discord.
I’ll be traveling to Italy in September. I have an iPhone 13 Pro with an eSim, on T-Mobile. while I know I can pre-buy international plans from T-Mobile including those with data, on my last trip in 2017 I found that the data speed availability (then with my iPhone 6S) was 2G if lucky, and generally below; that was essentially useless. I don’t know which carrier(s) T-Mobile uses in Italy, but it was dreadful.For this year, I’m considering buying a SIM card over there. However, since I don’t have a SIM card in my phone now, I don’t know how this is going to work. Will it totally disable the eSim? Will I have to go back to a T-Mobile store in the USA upon my return to make the eSim work again? Or, will it revert to the eSim when I remove the Italian SIM? Will I have to “wipe my phone” in order to do any or all of this?I want to use the phone for navigation while over there, so reasonably good data is essential. I could barely get email or messages over 2G back in 2017 and do NOT want tha
I have a phone number that belongs to the T-mobile carrier but when i try to connect it t-mobile account or t-mobile id, it say to use the correct phone number, why is that?
How can I use my ESIM prepaid card to call my relatives in China? I can't dial. Can I dial China with this ESIM card?
Hey guys, I'm new here... I just got my gateway in yesterday... I must say, I'm highly disappointed and I only wish I researched this further before I ordered it...I've already done multiple searches on this topic, so I'm not gonna ask the question I've been wanting to ask which was: "Why isn't my connection open NAT?", or "Why can't I port forward?". I've pretty much answered all of those questions myself by simply searching. I have taken it upon myself to call T-mobile's tech support anyways in the event that somehow a miracle is sent my way.... Fortunately for me, a very kind gentleman by the name of Alex, employee number 786457, assured me that they will be fixing the problem within a 48 hour period. I was told there will be some Beta software sent to my unit "possibly". And yes, that was the word used... Not sure how far I can believe that, seeing as how a lot of you are having issues. But anyway, this is my journey. I will post some updates here n there to let y'all know the outc
Hello, I bought a new phone, the Kyocera 702KC. It is fully unlocked and when I popped my SIM in, it gave me a bar and I attempted to make a call, in the middle of the ringing, I got disconnected and can not join T-mobile again. I was told to set-up APN, but I do not know what to type in. When I go to network setting, and click on T-mobile, it says “can’t connect to this network right now, try again later”
On July 15th at 9:52am PST a charge from Tmobile processed on my Chime Bank account for $141.59. I did not approve, request, or process this payment. This charge is unapproved, unauthorized and fraudulent. The charge occurred in Washington and I live in California..I immediately disputed the charge through Chime support however they refuse to approve my dispute as they believe no error ocurred. I have spent an entire month+ going back and forth with Chime and Tmobile support - neither sides are able to assist me. Tmobile cannot find the charge in their system so my money is floating around the multi-verse paying someone else’s bills and my bank cannot approve my dispute without written confirmation from Tmobile who cannot find the charge in their system.??? Tmobile support does not have the function to email me chat transcripts from my time spent working with their very nice support teams. They suggested that I send screenshots of my chat (20+ in total) in the hopes that the Chime Disp
I need to be able to access my work emails - what addon’s will help me keep data service to my phone. i need email and text access. I puchase wifi for the ship….but I dont trust it will work, spefically for tmobile We will be on the Norgewegian Gem in the carribean, specifically Grand Turk, Turks & Caicos Islands , Puerto Plata, Dominican Republic, St. Thomas, US Virgin Islands, St. Thomas, US Virgin Islands and Tortola, British Virgin Islandthank you
My boss has a Dual Sim Samsung S22 Ultra phone purchased in AustraliaIt has an Australian Telstra Esim and a T-mobile physical sim inserted into the phone.When the Australian phone number is called the phone does not ring (we simply receive a text message to say we’ve missed a call)When the US phone number is called the phone does ring.If we take the T-mobile sim out of the phone – the phone will ring when the Australian number is called.We have gone through all of the settings on the phone & we can’t find anything that doesn’t look right. Has anyone else had this problem & come up with a solution?
listen all you Americans people in the USA T-mobile has closed over 22 call centers in the USA and gave the Philippines all those contracts and ever since then all calls are routed to the Philippines and the worst part is they are clueless in everything we ask more than 10 times over and over again i’ve got over 95 calls and not 1 idiot Pilipino understands why am i paying for idiots that can’t even speak plain English I suggest everyone boycott T-Mobile and bring back those jobs back to the USA.
I’m having issues getting a rebate from T-mobile on the AirPod Promotion. When I go into the rebate site https://promotions.t-mobile.com/ my phone number is auto-populated and then it requires Promotion Code. I’ve never received a promotion code. What is this promotion code and is it unique to my purchase. I have called customer service and they basically seem like they don’t know what I’m talking about. This is quite frustrating and I’d like to get my rebate visa.
Greetings. I have a T-Mobile phone and so does my assistant. When I send messages to her they are not delivered and I receive a message that says they're not deliverable. The problem is that she has two telephones that apparently are active under her account with the same phone number. (She uses the old phone to stream television shows.) She gets text messages to and from the other phone all the time with others but the text messages I send her do not arrive. I took the SIM card out of her phone to see if it would cause my text messages to go to her new active phone but it just simply said it could not be delivered.See the screenshot, it said to tap the message for more options and then it asks me if I want to switch to SMS.Does anybody have any idea what tf is going on?
6631 topics
2047 topics
169 topics
1792 topics
2073 topics
727 topics
170 topics
461 topics
74 topics
147 topics
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
