So I have had this phone for about a year connected to T-Mobile without any issues until last month, where it and another phone on the line lost connection and could not use mobile data, however we fixed it at the store. But recently just randomly, my phone specifically will not receive calls, but the strange thing is that mobile data works and I can make and receive texts, and also make calls, I just can't receive the calls. When someone attempts to call, it rings but on my phone the 4G LTE icon at the top turns into a blocked icon and then returns to the normal 4G LTE icon and the call ends. We went to the store and they changed the sim but it did not work, and they just told me to upgrade my phone (I did not buy the phone at T-Mobile). So now I cannot receive any calls from anyone, and it is kind of frustrating and my phone is not that old (it's a Samsung A32 4G). At the store they put the sim card in another phone and it worked however, and they said that it's my phone. If so how c
When I joined T-Mobile (Dec 2021) I was told that every time I called in about something, there would only be like 3 people that handled my account… I was told that was what made T-Mobile different than other companies. Within the last couple months, whenever I call I get outsourced to someone different every time. I have had problems with my bill every month and am tired of dealing with someone different every month. It’s getting very frustrating.
How do I find the DNS server address for my 5G Gateway?
The t-mobile app says Error Code 500. Restart device. I restarted device, still have error code 500.
Anyone know how to fix “error04 DSA error” on a Revvl 6 5G cell?My phone keeps hanging up on everyone I talk to, since Thursday night. I rebooted my phone and Verizon modem but I keep getting the same “error04 DSA error”. It’s not hanging up as much as it was, but still at least once per conversation. Very frustrating 🤦♀️
how do I get internet modem to recognize it’s location, (city,state)
When our MAGENTA plan will be expired?
During the configuration steps in the Extender, it seems to be able to be able to see/recognize the Gateway, but can’t seem to connect completely in the end. Any ideas?
I keep getting emails saying “Your T-Mobile account needs to be refilled”, despite all my numbers having been canceled. I only used it when I was traveling to the US.When I log in into my account, I can’t even get to it because I am blocked on having to link my phone number to my account, but I don’t have a phone number. How can I stop these emails?
We are able to send text messages from all our iphones to Switzerland, but we cannot receive the replies. The Swiss phone numbers are not blocked, apple i messages work, no problems with Androids within the US.
My signal strength is very good to excellent. But my download speed <1 mbps. How can I fix this issue?
I’m having diffy with Data usage as now i just paid bill but already warned about so much data use. Then background apps that may be leeching the Data w/my not being too keen on Google’s voluminous apps and then if i just shut it down, i wasn’t online at all and lost the Duo authentici...to log on or use the phone at work that in lieu of not having phone at work some day(s) i can use landline with Duo. So my long-drawn out moaning (sorry) how can i start to learn Data and Cell phone operation does anyone have idea that might share knowledge? my phone’s a Galaxy A10e
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