I just bought a new Unlocked Pixel 6a phone and my native Visual Voicemail is not working. My Unlocked Pixel 3a native Visual Voicemail worked fine for 3 years and it still works fine as I’ve given this phone to my brother who has the same T-Mobile plan.I’ve talked to T-Mobile support and so far they haven’t been able to figure out why it’s not working. It appears (see pics) that it’s trying to activate, but never does.Using the T-Mobile Visual Voicemail App is NOT an option… it is not the same and it doesn’t transcribe the voicemail to text. If this issue can’t be resolved I’ll be forced to change carriers.
Everytime I try to place an order on the website, I get this message after entering payment and shipping details:Please call us or visit a store to complete your order.Your security is important to us. Unfortunately, we weren't able to verify your identity and can't complete your order online. Our award-winning Mobile Experts are ready to assist you. Please call us or visit a store to continue. I don’t want to spend 2 hours over call or at the store for something as simple as placing an order to add a line or get a device.
I keep getting dropped calls, no service, and undeliverable text messages. This is maddening. It happened before but cleared up a couple of weeks later. I’m so frustrated that I’m considering leaving the company. Is anyone else suddenly having these issues? BTW, I’m in Houston.thanks!
I have been on the phone numerous times in the past month regarding over billing on my account. You can only do this by phone and I found out that when I view of my bill on line is not something the T-Mobile representative can see. We don’t see the same pages. They see different dialogue and language so it is very difficult to communicate with them about disputed charges. I have had my bill revised only to see it unrevised 2 or 3 days later. Very annoying.Question - How do I send T-Mobile a copy of my bill so 1) I can verify the correct amount we resolved in the phone call so that it won’t change (I just don’t trust their process) and 2) I do not have to spend a significant amount of time on the phone with the representative and 3) to assure myself that the bill won’t change again?
When I look at available networks on my PC there are two showing (both from the T-Mobile gateway). One is the one shown on the back of the gateway and the Other listed as “Hidden Network” When I click on it, it ask first for the SSID name and then the password. How do I tape into this hidden Network?Thanks for the assistance in advance.Doug S.
When I first joined T-Mobile about a year ago I ported over two phone numbers from Verizon and was offered a free third line. I took it and forgot all about it. My bill was always around 150shFast forward a year I ended up taking a good deal for new phones from AT&T and ported these numbers over. I thought I was good and I just got an auto pay for 120.00 from TMobile. I called and they are still showing the 3rd line as active. However they could not give me any information over the phone as I do not know my account pin.They told me I’d have to go to my local retail store for assistance. Has anyone had a similar issue? Idk if that was just a final bill or if they are charging me for the third line..idek the number for the line as it was never used.
I am having a hard time trying to find the right phone number or website to find the balance of my promotional Mastercard debit.
So I go to T-mobile just before Black Friday to replace a phone that was bricked by the latest firmware update and won’t power on. Of course no trade value because it wont power up despite the fact it worked flawlessly up until the update. Anyways, I go on to replace it and am told the phone I want isn’t in stock. After asking the location numerous times to check surrounding stores one of the workers finally agrees to do so. They locate one and I leave and drive straight there (5 minutes away) I get there and they claim they don’t have one (S23 Ultra) After stating it was confirmed 5 minutes prior they did and a couple minutes of arguing about it with the manager, he finally goes in back to check and mysteriously comes up with it. At that point he tells me about a free Earbud promotion for Black Friday that’s in effect. Tells me it will go on a payment plan, but I’ll get an e-card to cover the cost in a few weeks. OK, no problem. He then dishes me off to someone else and disappears. I
I need the call and text history of a certain number going back 3 years. Is that possible to make happen?
I am trying to hook up my wife’s smart TV so she can stream. Using the AF3 gateway. It is recognized by the Smart TV, but is asking for an SAE password. I have put in the password on the Gateway, but that does not seem to be it. Was wondering if the Gateway might be a bit far from her TV, as the signal we get here in the Country side can be only one to two bars at best. The TV in the Living room where the Gateway is located, works fine.
We own the first gen Google Home devices to create a mesh network. Got my internet set up and I tried to add my Google Home to the router and it says it cannot connect the device. Is there something I am missing? thank You
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I am in plymouth michigan and i have terrible service all of a sudden. I have checked all the settings and restarted my phone a few times. I have also checked the coverage map and it shows full coverage. Any one else having issues in my area?
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