Hello t-mobile about the WiFi it isn’t as good as the ad makes it seem it can’t really do much with devices connected even if it’s 3 devices it’s still a major problem constant lags up and down WiFi it is a nuisance and I do not appreciate paying as much as I do for my WiFi and phone services to be mediocre.
Poor youtube tv quality issues with tmobile home internet.My t-mobile internet speed is just a fast and reliable as my old cable ISP, bit my youtube tv played via fire stick 4k is very poor compared to my cable ISP
Since moving to the S23 with official locked Tmobile ROM, RCS messaging has been terrible. Fails to connect to RCS servers, fails to send text, fails to receive text all at random. Rebooting phone, clear Google Messages cache and deleting all text threads helps for a while, then it's back to terrible again.I have researched online and others have the exact same issue. It all started when Samsung moved from Samsung Messages to Google Messages for the text app. The problem is that Google Messages which is now the official messaging app on Galaxy phones, still uses T-Mobile’s unreliable RCS services. They can reprogram the Google Messages app that official Tmobile Samsung phones have to use the stable Google Jibe RCS services instead. This only effects official Tmobile phones and not unlocked Samsung phones on Tmobile, as their Google Messages client uses Googles RCS services and not T-mobiles. ATT just moved all their users from ATT RCS services back to Google Jibe for these performance
We have had T-Mobile Home Internet for several months, and it has been great. All of our devices (phones, tablets, tvs, and printers) connected to it perfectly.Then all of a sudden our three tvs and printer stopped connecting to it, and when going to the network settings on the devices, none of them listed our T-Mobile Home Internet as an available Network.I tried factory resetting the devices and our T-Mobile tower, and the problem continues. I tried making separate networks for 2.4g and 5g, and the problem continues. One T-Mobile operator suggested changing the network password, so I tried that, and it still didn't work.Any help would be greatly appreciated. Our tvs and printer are basically useless without being able to connect to the internet. Thank you.
I keep getting locked out of my apps because I can never verify with my phone number. I never get the text messages with codes, I can never make online appts to follow links because I never get the links. I have an IPhone and it’s completely updated.
how can i find out whos connected to my home internet
I am hoping to leave a review about some excellent service I received. I thought a survey would begin after the call, but it never came. Is there a way for me to leave a positive review for an employee if they provided me with their name@T-Mobile?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked - i wouldn’t have shared this directly with T-mobile customer service but there is not email or chat and I don’t have time for phone calls Action Needed: Update your payment method to receive your AutoPay discounts ACTION NEEDED by 07/17/2023. We’re making changes to the payment methods that qualify for AutoPay discounts. To continue receiving the $25.00 AutoPay discount, you must update your payment method to a debit card or a bank account. Visit your T-Mobile account to update your payment method and keep your discount by 07/17/2023.
what does this mean on my bill activity
I received a letter from Verizon today in the amount of 5,000!!! I am so MAD!! This is extremely frustrating!! The sales team should NOT MAKE FALSE STATEMENTS!! I did the keep and switch program and 3 months have yet to get my solution!! Have done all the requirements!! Does anyone know how to get the solution
Fraudulent calls: One 2 min and one 32 minute call were made to the UK - for a WHOPPING $102!!! This is NOT correct. The family member with that phone line doesn’t even know how to make international calls. What should we do? How do we get this corrected?
I am looking at a phone that has these specs: 3GWCDMA: 850/2100MHZIs this compatible with T-Mobile system?
Basically I work nights, so the firmware update happens between 1am to 3am. My problem is the exact moment 1AM rolls around my internet is worthless. It is on ver. 16 the current is ver. 21. My modem will download the update to 100% but when it goes to install the firmware it hangs at 0% for roughly 1 minute then reboots, never installing the firmware update. Then it just rinses and repeats for about 2 hours until yall try to stop updating it. This is every single night.
Hello, I used to text this mobile phone for several months. I am using a Samsung Galaxy S21. However, today, the text fails to be sent. Then, I look at my contacts for the mobile phone number and it is changed to:sip:[phone number]@msg.pc.tmobile.com;user=phone I removed this and updated the contacts with the correct phone number, but the text does not go through and the contacts is changed back to sip:[phone number]@msg.pc.tmobile.com;user=phone Any idea what is going on? I am able to text other people. Thanks, Paul
I received a bill charge of $357 for international calls that I did not make. It was ten calls to unknown number in Sweden. I contacted T-Mobile and trying to dispute for several times and they insisted that I made those calls and I have to pay. What else should I do next?
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.