We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.
We use 3 different kinds of cookies. You can choose which cookies you want to accept. We need basic cookies to make this site work, therefore these are the minimum you can select. Learn more about our cookies.
Just got my modem today and connected set up just fine. Says I have 3 bars but when I connect to any type of device internet doesnt ever load. Just buffers continuously until I eventually give up.
I'm only getting about 25 to 45 Mbps down and similar up. I keep seeing people get in the 200s down! How can I get those kind of speeds? I'm not very far from a tower and I've tried the Nokia Gateway all over the house!
What happen to #225# lately? Everytime i press and send, it says system unavailable.I asked live chat and no one seem to know.
Can I leave a T-mobile employee review anywhere?
How can I get a one time invoice showing my address
Whenever I am sent a message from someone using email to send the message to 10digitmobile@tmomail.net I get the following message instead of the actual message that was sent: downloading failed, tap to retryTapping does not help. It seems as if T-Mobile has a problem with this. I’ve tried...
I’m on an Xbox series x wired directly to the modem. My download speed is fine but I can’t get my NAT type from strict to open. The Xbox says this is because of double nat. Is there any way I can get rid of the double nat?
I've had the home internet for a few weeks now and it's been great. Getting speeds of 100 megabytes or more with a fair signal. But tonight the signal is poor and I barely get 10 megabytes a second. What gives?
Hello, so I've just recently purchased an asus rog 5 phone, the phone is the global rom and it supports 5g band, however, I'm getting very slow internet throught it, it's not even close to my previous device s9plus which only supports 4g. The rog is showing E,H,3G and rarely 4g, the download speed o...
My second tv will not connect to internet?
I received a new 5G router for my home internet yesterday and swapped the old one out immediately. I had an old 4G router from when they just started allowing home internet on t-mobile. Although the speeds were slower than my old cable connection, they were easily fast enough to operate anything I...
Looking through the posts asking why Prepaid customers don’t have access to an app and the same response has been given -- “We’re currently updating the app...etc” -- going back as far as 3 years ago. Is there any update to this?I know this is total 1st world problem kinda stuff, but there’s an app...
I just upgraded to the iPhone 12Pro. I have had a slew of issues this week regarding MMS/SMS messages with androids. Whether in an individual message or in a group chat, I am missing messages. In the group chat with androids, I also miss the texts with iPhone users because everything is sent via MMS...
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
