My laptop is a few years old. It does not recognize the T-Mobile network. My laptop recognizes other networks, cable, fiber optics, etc but not T-Mobile. Is there a setting I can change to get this to work?
I got a text message that starting December 7 2023 Forever upgrade is ending and being replaced with Yearly Upgrade. According to the help topics page I’m told I can get a phone on the same deals as the Go5G Next plan without changing my plan. I’ve been to the T-mobile store and talked to 2 customer service agents and nobody seems to be able to help me. Anybody else having this problem?
I keep getting locked out of my apps because I can never verify with my phone number. I never get the text messages with codes, I can never make online appts to follow links because I never get the links. I have an IPhone and it’s completely updated.
Received email to redeem reward but not working: 1) Loging in as first time user 2) Entering phone number associated with Tmo home internet account and 2) Entering Captcha...receive the same error over and over again...”We were not able to validate the information provided. Please try again OR if you feel you’ve reached this message in error, please contact Customer Service.” Tried from safari & chrome browser.
So I'm looking to join T-Mobile this month after I turn 18 and I'm wondering if I would be able to to join T-Mobile with no credit history
I’m currently staying in Finland for an extended period. I don’t have a US phone number anymore. I need a prepaid US sim for official business and online banking. Can a regular US prepaid E-sim work for for data-only purposes?
How do you turn off wifi radio on this modem ? on mobile app when i hit delete network get error cannot delete only network. I have Ubiquiti AP and dream machine to distribute WIFI and just need this to be a modem. Called support they put me on hold and then hung up.. ANy ideas ?
Which WIFI extenders work best with this 5G router? I see T-Mobile promoting Google Nest mesh systems. Who has experience in extending their Sagemcom Fast 5688W Gateway?
I found my debit card which was given when i updated my daughter’s phone on my plan, i was given a debit master card but had misplaced it. i had moved so was going thru all the papers & found the card still attached to letter in an envelope it came in. I hadn’t used it at all & the card has expired.when I try the number on the back or website it says card not recognized.called T-Mobile & they told me I had to call the bank that it belongs to but citi has no idea & they told me to call T-Mobile. Getting a lot of runaround. can someone please help as it’s couple of hundred dollars. I want to give that to my daughter now as she’s older & it would come in handy for her at college.Thank you so much
I’m currently on Magenta amplified family plan but now i don’t see any big difference between Go5G Plus plan and now i was looking to buy a phone with trade in but cant get full benefit of deal.What a total BS , magenta plan is retired and now to get trade in benefits i need to upgrade to Go5G plans to avail all benefits.Planning to buy flip 5 , with flip 3 trade in , now with Go5G plan i would get $1000 as trade in credit but now magenta is not there i can’t get that same benefit for trade in...I feel if i’m not max plan previously i should at least get the latest plan benefits as there is no significant difference in plan benefits but huge difference in price. Been with T-Mobile for 9 years now.Any one else feel same ? Any way to get those trade in benefits without changing plan to Go5G.
I’ve had Remote Desktop working with Comcast/Xfinity for quite a few years. Is there a trick to getting this setup on TMobile Home Internet? I’m not seeing how to setup port forwarding in the TMobile router, and my Netgrear router which handles Wifi and network access is setup correctly. Any ideas?
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