How do I find the DNS server address for my 5G Gateway?
The t-mobile app says Error Code 500. Restart device. I restarted device, still have error code 500.
Anyone know how to fix “error04 DSA error” on a Revvl 6 5G cell?My phone keeps hanging up on everyone I talk to, since Thursday night. I rebooted my phone and Verizon modem but I keep getting the same “error04 DSA error”. It’s not hanging up as much as it was, but still at least once per conversation. Very frustrating 🤦♀️
how do I get internet modem to recognize it’s location, (city,state)
When our MAGENTA plan will be expired?
During the configuration steps in the Extender, it seems to be able to be able to see/recognize the Gateway, but can’t seem to connect completely in the end. Any ideas?
I keep getting emails saying “Your T-Mobile account needs to be refilled”, despite all my numbers having been canceled. I only used it when I was traveling to the US.When I log in into my account, I can’t even get to it because I am blocked on having to link my phone number to my account, but I don’t have a phone number. How can I stop these emails?
We are able to send text messages from all our iphones to Switzerland, but we cannot receive the replies. The Swiss phone numbers are not blocked, apple i messages work, no problems with Androids within the US.
My signal strength is very good to excellent. But my download speed <1 mbps. How can I fix this issue?
I’m having diffy with Data usage as now i just paid bill but already warned about so much data use. Then background apps that may be leeching the Data w/my not being too keen on Google’s voluminous apps and then if i just shut it down, i wasn’t online at all and lost the Duo authentici...to log on or use the phone at work that in lieu of not having phone at work some day(s) i can use landline with Duo. So my long-drawn out moaning (sorry) how can i start to learn Data and Cell phone operation does anyone have idea that might share knowledge? my phone’s a Galaxy A10e
So I’m trying to play some games online on my Xbox One but when I try to enter any type of “matchmaking” for any game, it disconnects me from the server. I have gone to my Xbox settings and tested the connection and it says all services are available. However, it shows my NAT Type is set to “strict” and it also says “UPnP unavailable” which I have found out that this is preventing online game play. My question is: how do I change my NAT Type to OPEN so I can play online? Xbox help center told me that maybe perhaps my gateway needs an update but I’m unsure how to go about doing that (if that’s the case) or even where I would look to check for one. Other things have no problem, like Netflix or my phone. These things are connected and run just fine.
I am new and trying to set up my gateway. I followed all the steps, but the administrator password is not working. I have tried multiple times and also did a factory reset. Can anyone help me? :)
4619 topics
1635 topics
160 topics
2106 topics
1300 topics
495 topics
139 topics
307 topics
105 topics
45 topics
118 topics
Learn how to join the club and get started
Find out what T-Mobile Support is up to
Already have an account? Login
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
