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Had to return my watch today because they couldn't get the LTE connection working. I went to two different T-Mobile stores and was told the same thing..the LTE connection will only work if you have a Samsung Galaxy S7 or higher phone. The staff at both stores fully expected to be able to get my LT...
Hi,I believe this is a carrier issue with my phone - new service yesterday; and this happens “Wifi Calling Preferences updated to optimize network experience” Notification wont stop!Please help me to put this right; and so that Wi-Fi calling still works!
Considering multiple users are experiencing exactly the same issue with data roaming in Canada currently, can we please hear from T-mobile exactly what they are doing about this?
I’m considering to switch to T-Mobile, but the Sunrise Prepaid Virtual Card seems to me a bit shady, too good to be true.So, if I pay my balance with my current carrier, to switch to T-Mobile, I’m reading I’d get a virtual card, to help to pay the balance. What I cannot find is whether I can use thi...
I’ve been a Prepaid customer since the Summer of 2013 when I left another carrier for T-mobile after I bought my first Smartphone off HSN. Today I got a text to check out the new design or website, whatever. I logged into my account and saw that I was not enrolled in Autopay anymore. I just had an a...
I just got a new Samsung Z Flip3 5G from Tmobile. I tested out the network speed using speedtest app. The result shows less than 1 Mbps download/upload speed. I got the same result at home, in store, and at work. I am in Austin TX.The 5G shows 4 bar of signals. I also tried to turn off 5G and using...
Help! I’m visiting Canada. I usually do for 4 days every month. I’ve not had any issues until this trip. I have coverage, 4 bars with Bell or Telus LTE or 3G but I can’t get data to work. This is incredibly inconvenient. I‘ve tried tech support multiple times and they have opened a ticket. This i...
I have to download my tmobile bill every month to submit it for reimbursement for my work. Everytime I click to view my bill, the website asks me why I am downloading my bill. How do I turn this pop-up question off? I understand asking it once for survey reasons, but it is just annoying at this poin...
I ordered my iPhone 13 Pro Max (128 gb) today. How long will it take to get it shipped? My estimated shipping date is 11/30/21 - 12/14/21. Does my card get charged once the phone is shipped? Thanks
I just installed DIGITS and managed to send a text - yay. However for it to be useful i need access to my Outlook contacts. Repeated tries to connect using my Outlook email and password encounter “an unexpected error”. Anyone else have this problem? Any idea how to solve? Thanks.
I got switched willy nilly to T-Mobile from Sprint and am finding the website hard to navigate. I don’t need my 2nd voice line and want to cancel it now. Spent time researching, no luck. I have called support and agreed to a callback which will be “after more than 2 hours”. Obviously they would ra...
I have problems with T-Mobile already with regular phone calls in my home. Even a booster does not really help with simple calls. I usually have to go up the street to call somebody. Now they offer 5G at my home. Can that work? Is there a possibility to test the connection?
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