I need help on purchasing a wifi signal extender that will work with my 5g gateway. Currently my devices are still 2.4ghz and 5ghz so the extender I purchase would need to be backward compatible until I can upgrade our current devices to 5g
I have a ADT doorbell and I have been trying to get it to capture and record live feeds when there is motion at the door and some one ring the doorbell. It will notify me when there is motion and it rings but it will not record. I’ve had two technicians to come out and the camera inside will record but the doorbell won’t, CAN SOMEBODY PLEASE HELP, I’ve been without the recordings since 12/16/202, and it was working prior to getting TMOBILE, had another carrier, it worked fine until it switch.
As of 1/21/2022, average data speed for my T-Mobile Home Internet has dropped by over half (from an average of 375Mb/s to 150Mb/s). Any ideas, or comments as to why this has happened? Is it just temporary? Thanks!
Was VERY disappointed, inconvenienced and made to feel pretty stupid - all due to T Mobile’s lack of thought when it comes to taking away (WITHOUT NOTICE!) a reward that’s come to be very valuable to us customers who participate. What I’m referring to is the Shell reward of 10 cents off per gal which adds up to 15 cents off for Gold-status Shell members. Not knowing why all of a sudden my Fuel Rewards app “wasn’t working” as it was showing only a 5 cent discount! How awesome it was to be on hold with Shell for 25+ minutes seeking help with their app which I informed them was wrong, when in fact it wasn’t their fault at all, but instead T-Mobile’s. T-Mobile randomly decided to take away a valued perk. Hmmm, that’s nice, ([NOT] but on top of it all doesn’t even have the decency and very BASIC consideration to tell your customers about it!? This is rude behavior even for a large corporation, and certainly no way to conduct business. Thanks alot -
As an Essentials customer, I’m entitled to a 3G Hotspot and 2G data coverage in Canada & Mexico. My understanding is that T-Mobile (and the other phone carriers) will be shutting down their 2G and 3G networks during 2022.After the 2G & 3G networks are shut down, will my Hotspot coverage be upgraded to 4G (LTE)? How will data usage in Canada and Mexico be handled?
this is horrible . noone is able to fix this . i can not use any feature on the app
Does anyone know if its possible to block service for just a week without losing service and # completely? I am trying to teach my kid a lesson!
I am a Sprint customer. I ordered and installed the T-mobile SIM card to switch over. After the change over the hotspot feature of my iPhone does not provide access to the Internet. It appears that DHCP is not giving the iPhone an IP address. I have spent hours on the phone trying to get it fixed with no solution. So they “Wrote a ticket.” Haven’t heard back for several days. And now I’m no longer eligible for the $200 towards a new iPhone. Really frustrated!!! Upgrade to T-mobile and break your phone!!!!
Why did my home internet 5G signal showing not connected? Is this because recent news about signal interference with airport/flights landing near by.
Does anyone know if the Device support WAN Aggregation? Both ports are active so it may be possible. No place on the device interface to turn it on which you usually have to do with Cable modems.
Does T-Mobile block ports 5060 and 5061? I’m trying to access it for work
I’ve had this phone, REVVL V+ 5g with TMobile because of the Sprint merger. I have had NOTHING but problems with the service AND the phone. #1 The day I got the phone, my contact were in it. Now, three to four times per day, a contact will just drop out of my contact list….GONE. I keep addresses, all of the info I can get, in with each contact. Now I have no number, name, address, nothing. Why is this happening? #2 VOICEMAIL - Someone will leave me a voicemail three days ago, and wouldn’t ya k now it, there it is, three days later, popping up on my screen. I’ve lost a job interview because of this shit. #3 QUIT HOW DO I GIVE YOU YOUR PIECE OF JUNK PHONE BACK AND CHANGE MY PHONE NUMBER TO ANOTHER SERVICE...IMMEDIATELY? The phone was supposed to be free, so don’t try and charge me for them (we got four).I’ve tried contacting TMobile about all of these issues, and, well, they don’t know a freakin thing about fixing any of it either, Imagine that. Please contact me immediately...I a
I am needing my bills from like February of 2021 to June of 2021. How can I get this information
I have a SynchroBit hotspot connected via ethernet cable to my gateway. It is now stuck in relay mode after working fine for 5 days or so. I need to have port forwarding available but have not been successful as of yet. Have not been able to find any help online and TMobil support says it is not available on their gateway. Im not sure if adding another wireless router would solve my problem or not. The Geek Squad at Best Buy said no……! Hoping for some tech savvy help on this….TIA
Since Verizon 5g Home Internet is not available where I am (I am a Verizon Wireless customer of over a decade), I called T-Mobile to see about home internet service. Here are the LIES they told me: Lie #1 - You cannot get equipment any way other than a phone or internet orderTruth - No, you can get it in the store, but you need to sign up for new service in the store. When you make the order it ties the equipment to the account so that they can track when it is returned or has to be swapped.So now I need to wait for my equipment to arrive when I could have had it same day, and actually need a faster internet connection for work than what I have.Lie #2 - Pay us $12 for shipping, it will be there by Friday…Truth - They are sending me the wireless router and some worthless (to me) Google TV device I will never use. They shipped the Google TV device and it will get to me January 24th… As for my router (the only thing that matters), it has been over 24 hours and nothing has shipped that I c
For some reason I received an email yesterday saying that I deleted my account, but I didn’t. Furthermore, I have no bars and I cannot access my online account to pay my bill. It said my bill was due January 28th, and I was planning on paying the bill before that time.Any help would be greatly appreciated.
Hello, I would like to transfer ownership of my prepaid account to friend. What is the legal process for this transfer ?
internet connectivity keeps dropping. tower is connected to cell service, but no internet. why?
As the title says I have a Samsung s9+ with android 10. Got August update in September, haven't got sept update, can't use phone for work.Is it coming?ThanksTony
First, I would like to know what the update is all about and then I would like the option of whether or not I want to install it. I am tired of updates changing my apps in ways I don’t like. The latest is the changes to text messages. Now the bold no longer unbolds when I read the message so it always looks like it hasn’t been read. In the same app, now about 25% of my outgoing text show up as failing to send, then when I hit resend it goes immediately. Problem is, I don’t always know right away it didn’t go...and there is absolutely no reason it shouldn’t have gone the first time.
How can I add T-Mobile Home Internet to my existing account with a voice line? When I use this link: http://www.t-mobile.com/home-internet-signup, it has the option to log in with existing T-Mobile ID, but if I do that, I don’t see the Home Internet device anywhere in my account. (I haven’t got the gateway device yet).
I am able to successfully send e-mail to SMS from several of my e-mail accounts, save one. Messages are not blocked, at least according to Barracuda Networks SMTP server, which consistently returns “status=sent (250 OK (Allowed))”. The message simply vanishes, never to arrive (even after weeks), without even a notification of non-delivery. I have had issues with T-Mobile e-mail to SMS intermittently for years, but this is the first perpetual total loss of messages without any indication why. The problem is easily reproducible; it happens every time. I have tried prepending a “1” and a “+1” to the address, as in +1<T-Mobile-USA-number>@tmomail.netbut neither makes any difference. Has anyone had this problem and, if so, how did you solve it? Thanks very much in advance.
Hi, I’m on a Simply Prepaid plan, and I am in Argentina for my vacations. I can’t get to connect my phone to roaming services, even though they should be included (with the corresponding rates applying). When people try to call me, they get the message that I can’t answer at this time. What should I do to connect my phone? Thanks, Ivan
Questions:Does anyone else notice that turning on the Always On Display (AOD) cuts battery life in half? Do you know how to fix this issue?Attached Screenshots explained:For Example: You can verify this by going to the Battery Saver Edit Mode and toggling the AOD on/off and see the remaining time change from 29 hrs to 55 hrs (I am currently at 64%). I attached screenshots of me doing this.Troubleshooting already done:Restarting, turned off fingerprint reader, made sure no available updates (See version info below), Reproduced results on another V60. Cleared Cache and restarted phone. We have only been using the phones for about a month as we purchased them Open Box new just 1 month ago. I started by signing in and immediately applying all software updates up to the current version. So they were both essentially at factory settings recently. I reset mine several times as I was trying to find the best method to restore/transfer from my other phone.Version Info: Android:11, Software:V
I switched from a Galaxy s10 to iPhone 13 Max. I want all of my old SMS messages to show on my new phone. How do I move them over? I am getting new messages on iMessage, but my old communications aren’t there. They are still on my old phone.
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